Skip to main content
Beginning of main content

Recent guest reviews

Property shows it’s age but solid staff.

The staff made this property. From the moment I walked in they were polite, helpful, and never once made you feel like you were an inconvenience. The staff always acknowledged you if you were in the lobby. Overall a great stay, I've stayed at a lot of Hamton Inns but this one, staff and personal wise was the best I've ever had the pleasure of stay with.

I like that there was a separate bedroom. I didn’t think the room was clean. There were old solo cups behind the tv stand in the bedroom. The vents had dust. The drain in the shower was very slow. The carpet felt dirty. There were 4 or 5 ants I killed.

Very clean, very attentive staff, overall great stay.

They could not get our tv to work. At 1130., PM, after we had retired, the phone wakes us up and they ask if we would like to change rooms. I was not very sweet or kind to them when I responded to to their inquire.

Quiet & safe. Plenty of interesting restaurants nearby.

Two rear entries do not work and need to be fixed for better room access.

I was nice and staff friendly. It is located in a good spot.

Like it. Close to Cleveland Downtown. Convenient. Like it. Close to Cleveland Downtown. Convenient

The staff was fantastic and accommodating, everything very clean. The location was convenient to the Cleveland Clinic (main campus) and to the Cleveland airport.

Jefferson Dr Independence OH

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Hampton Inn & Suites Cleveland/Independence places you within a 15-minute drive of popular attractions such as Christmas Story House and Progressive Field. This 115-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.


Rooms

All of Hampton Inn & Suites Cleveland/Independence's 115 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Renovated in 2016, Hampton Inn & Suites Cleveland/Independence offers a gym, free WiFi in public areas, and a seasonal outdoor pool. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking (Shower Only)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking (Shower Only, Wet Bar)

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

1 King Bed | Sleeps 3

Guest reviews for Hampton Inn & Suites Cleveland/Independence

Everyone (17) Business (1) Couples (2) Family (7)
3
Family Family with small children

Property shows it’s age but solid staff.

By on Jun 1, 2021

Review comment responded on Jun 5, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Apr 4, 2021

Review comment responded on Apr 20, 2021

Thank you for choosing to stay wtith us1

4
Everyone

By on Feb 24, 2021

Review comment responded on Mar 6, 2021

Thank you for choosing to stay with us!

5
Business Business

The staff made this property. From the moment I walked in they were polite, helpful, and never once made you feel like you were an inconvenience. The staff always acknowledged you if you were in the lobby. Overall a great stay, I've stayed at a lot of Hamton Inns but this one, staff and personal wise was the best I've ever had the pleasure of stay with.

By on Feb 18, 2021

Review comment responded on Feb 18, 2021

Thank you for choosing to stay with us, we enjoy our fine guests!

2
Everyone

By on Aug 18, 2020

5
Everyone

By on Aug 4, 2020

2
Family Family

I like that there was a separate bedroom. I didn’t think the room was clean. There were old solo cups behind the tv stand in the bedroom. The vents had dust. The drain in the shower was very slow. The carpet felt dirty. There were 4 or 5 ants I killed.

By on May 25, 2020

Review comment responded on Jun 1, 2020

We do apologize for the room cleanliness and we hope you will give us another try

5
Business Business

Very clean, very attentive staff, overall great stay.

By on Feb 2, 2020

Review comment responded on Feb 3, 2020

Thank you for your feedback, we are pleased that you were pleased.

5
Everyone

By on Sep 20, 2019

Review comment responded on Nov 1, 2019

Thank you for taking the time to offer us your feedback. We appreciate your completion of our survey, our goal is to make sure that our guests are our top priority. Our Friendly Guest Services Agents are always ready to serve. Thank you again for making Hampton Inn & Suites by Hilton your hotel choice of stay.

2
Family

They could not get our tv to work. At 1130., PM, after we had retired, the phone wakes us up and they ask if we would like to change rooms. I was not very sweet or kind to them when I responded to to their inquire.

By on Sep 11, 2019

Review comment responded on Nov 1, 2019

Thank you for taking the time to offer us your honest feedback. We appreciate your completion of our survey, upon further review, we noticed that we have fallen short of your expectations as well as ours. In effort to ensure that our guest’s needs are met and their expectations exceeded, I would like to speak with you further to discuss your recent stay with us. I hope I may restore your loyalty to Hampton Inn and Suites Independence.Thank you again and I deeply apologize for any inconveniences experienced while staying this us.

Hampton Inn & Suites Cleveland/Independence

6020 Jefferson Dr, Independence, OH 44131
url importing http://sso-opn.orbitz.com/Cleveland-Hotels-Hampton-Inn-&-Suites-Cleveland/Independence.h77540-p2.Hotel-Reviews
There was an error importing /Cleveland-Hotels-Hampton-Inn-&-Suites-Cleveland/Independence.h77540-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Cleveland-Hotels-Hampton-Inn-&-Suites-Cleveland/Independence.h77540-p2.Hotel-Reviews

Frequently asked questions