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Recent guest reviews

No comment

They never opened their pool because of covid. Every other hotel I have stayed at during covid has an open pool and uses a reservation system. This wasn't explicit at time of booking and was disappointing to learn upon check in.

One night best night . Great staff !

spacious and clean. good customer service. big parking area

It's outdated, rugs have odor, bedding was dirty comforter was stained

The staff was kind and helpful but the area was a little rough. Fire alarms were set off 3 times at night by pesky teenagers. I saw police walking around hotel 2 different occasions. I would not feel comfortable here with kids.

Very nice stay for the price that I paid. Everything was very clean and I had a comfortable stay.

My bed had old food and stains all In it . It’s a nice hotel but bad staff

I like their line of shampoo, conditioner, and body lotion

Rooms are clean but very dusty.Bathroom lights are dim and it is small. Staff friendly but not super helpful. No shuttle from airport and car service they recommended was VERY sketchy and wanted more than double Uber rate(no available Uber at time from airport).

The bed was the most uncomfortable bed. It was so soft my husband and i ended up stuck in the middle...the mattresses were worn out.

Overall not bad, no hair dryer in the room. Very friendly staff. But be prepared that they will change you $150 deposit...

The property was old understaffed and in need of a thorough cleaning. To our surprise there was an actual Independence Police Officer he’s presence didn’t make us feel safe it made us question why was it necessary for his post to be in the property roaming the halls

Found soiled bedsheets...air conditioner was loud and had water collecting in it...lamp lights were brocken

Quarry Lane Independence OH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located 1.3 mi (2.1 km) from Cuyahoga Valley National Park, DoubleTree by Hilton Cleveland - Independence is within a 10-minute drive of other popular attractions like Christmas Story House. This 192-room, 4-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

This hotel is home to a steakhouse and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to noon.


Rooms

The 192 rooms are recently renovated and have an array of amenities, including microwaves, refrigerators, and coffee makers. 55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, safes, and phones. Weekly housekeeping is available.


Property features

At DoubleTree by Hilton Cleveland - Independence, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a spa tub, a conference center, and a 24-hour business center.

Room options

Room, 2 Double Beds, Pool View

2 Double Beds | Sleeps 4

Room, Non Smoking (Parlor)

1 Double Sofa Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for DoubleTree by Hilton Cleveland - Independence

Everyone (21) Couples (12) Family (14)
3
Everyone

No comment

By on Jul 11, 2021

Review comment responded on Jul 13, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

5
Everyone

By on May 12, 2021

Review comment responded on May 24, 2021

Thank you for taking the time to give us your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again in the future!

3
Family with small children

They never opened their pool because of covid. Every other hotel I have stayed at during covid has an open pool and uses a reservation system. This wasn't explicit at time of booking and was disappointing to learn upon check in.

By on May 10, 2021

Review comment responded on May 16, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

5
Business Business

One night best night . Great staff !

By on May 1, 2021

Review comment responded on May 2, 2021

Thank you for taking the time to give us your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again in the future!

4
Everyone

By on Apr 5, 2021

Review comment responded on Apr 16, 2021

Thank you for taking the time to give us your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again in the future!

3
Partner Couples Family

spacious and clean. good customer service. big parking area

By on Apr 2, 2021

Review comment responded on Apr 2, 2021

Thank for your feedback! We hope to see you again soon.

5
Everyone

By on Mar 10, 2021

Review comment responded on Mar 21, 2021

We are happy to hear you enjoyed your stay!

1
Family Family

It's outdated, rugs have odor, bedding was dirty comforter was stained

By on Mar 9, 2021

Review comment responded on Mar 10, 2021

We sorry to hear that you did not enjoy your stay, we will be addressing your concerns with the staff.

3
Family

The staff was kind and helpful but the area was a little rough. Fire alarms were set off 3 times at night by pesky teenagers. I saw police walking around hotel 2 different occasions. I would not feel comfortable here with kids.

By on Mar 8, 2021

Review comment responded on Mar 8, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

2
Everyone

By on Mar 4, 2021

Review comment responded on Mar 15, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

DoubleTree by Hilton Cleveland - Independence

6200 Quarry Lane, Independence, OH 44131
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