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Recent guest reviews

Staff very accommodating

Property and staff were pleasing and kind for our stay. Would definitly visit again.

First problem. If you did not keep the door to the shower closed, water splashed out to the floor due to shower tap dripping. Second problem. Lavatory would not flush properly. Third problem. Could not get hot water for shower. Moved to another room. Shower worked (floor of shower very slippery) and lavatory worked, but room smelled like an ashtray.

Location was very convenient for our planned trip to see a baseball game. Room had a lingering smoke smell that was disappointing. Staff was not overly friendly, but neither were they rude, so it was acceptable.

I am requesting a refund, I left early due to bugs. The first room I was in had bugs so they moved me, then while sleeping in the new room, bugs were crawling on the cover. We left earlier than expected.

Rooms were smelly. Bathroom was nasty. Toilet flush wasn’t working. Shower curtain was stinky. So overall it was worst place i ever stayed.

The property was close to where I needed to be and a restaurants were near by. The building isn't new but it was pretty clean. The staff was helpful. Maintenance needs some work.

Found soap scum on shower wall. TV was worthless as satellite kept cutting out. We stayed 2 nights, but got no maid service. Breakfast was good & location was affordable for attending Cleveland sporting events.

When other hotels in the Cleveland area on a weeknight were well over 3 digits in price, some even over 200, this was a fine room for the price.

Clean room, breacfast is okay but would rather more options.

This location met our basic needs, although my wife made up the beds and cleaned up the bathroom - Breakfast was always a nice start of the day with waffles, scrambled eggs with bacon or sausage, juices, coffee or yogurt. At this time, I may recommend another hotel in the area Wi-Fi??? I do not travel with a tower, laptop, or desktop and Wi-Fi does NOTHING for me. Next time I will select a different hotel at another location and compare the two. In the BA wallpaper was coming off and mold was growing.

Staff was very friendly. Rooms are clean. Only swimming pool in the area.

Comfortable but a covered smoking area outside would have been great, rained every of my stay.

Comfortable in room but bathroom was not updated and floor needed repair, staff was slightly weird. No amenities, decent an fair for the price but can be a little cheaper overall for what you get.

The hotel is perfect for a quick stay, it has lots of restaurants and great bars within walking distance.

This hotel has been renovated recently which was nice. You could see in some corners the old room showing through, but overall very nice and new. Wide screen TV, no fridge or microwave, beds were very comfortable (not TOO soft). Nice to have a choice between hard and soft pillows. Staff very friendly. Lobby area nice, toaster available 24/7 (i always bring my own bread to toast), hot breakfast, REALLY GOOD COFFEE!! Thank you for a pleasant stay.

Conveniently located, clean, reasonable rates. Our room was spacious. The quality of the rooms, breakfast, decor, isn't going to wow anybody, but it's exactly what you'd expect for the price--and that's a good thing.

I normally stay at this hotel for a night when i am driving to Indiana. Its a mile or so from the interstate, and its very convenient to get on and off the interstate. I normally check in late in the night, and check out early morning. The staff are friendly, and i have never had any issues, so i didnt have to have any need of using the phone and requesting for service. Avoid any rooms by the elevator, the sounds of people walking and using the elevator can ruin your sleep.

Hotel was clean and in a good area not too far from Cleveland Clinic.

ok Beds too small, breakfast good, great location near food

Quarry Ln Independence OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Located 1.3 mi (2.1 km) from Cuyahoga Valley National Park, Comfort Inn is within a 15-minute drive of other popular attractions like Progressive Field. This 89-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.


Rooms

Comfort Inn's 89 air-conditioned rooms provide coffee makers, free local calls, and safes. Guests can expect free WiFi and 32-inch Smart TVs with digital channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards, desks, and wardrobes or closets.


Property features

Guests of Comfort Inn enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a computer station, free newspapers, and a TV in a common area.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn

Everyone (4) Couples (9) Business (6) Family (14) Friends (4) Other (2)
5
Everyone

Staff very accommodating

By on Jul 7, 2021

Review comment responded on Jul 9, 2021

We appreciate your patronage and your taking the time to review our hotel. Stay safe and have a great day

4
Family

Property and staff were pleasing and kind for our stay. Would definitly visit again.

By on Jul 6, 2021

Review comment responded on Jul 9, 2021

Thank you for your positive comments on our hotel review, and will share them with all our staff. Stay safe and have a grea t day

2
Partner Couples

First problem. If you did not keep the door to the shower closed, water splashed out to the floor due to shower tap dripping. Second problem. Lavatory would not flush properly. Third problem. Could not get hot water for shower. Moved to another room. Shower worked (floor of shower very slippery) and lavatory worked, but room smelled like an ashtray.

By on Jun 30, 2021

Review comment responded on Jul 2, 2021

We apologize for the experiences you encountered at our hotel. We will make every effort to correct the issues. Thank you for taking the time to review our hotel Stay safe and have a great day

3
Family

Location was very convenient for our planned trip to see a baseball game. Room had a lingering smoke smell that was disappointing. Staff was not overly friendly, but neither were they rude, so it was acceptable.

By on Apr 16, 2021

Review comment responded on Apr 25, 2021

Thasnk you for reviewing our hotel and I apologize for the attitude of my staff. The issue will certainly be brought to their attention Stay safe and have a great day

1
Partner Couples

I am requesting a refund, I left early due to bugs. The first room I was in had bugs so they moved me, then while sleeping in the new room, bugs were crawling on the cover. We left earlier than expected.

By on Nov 19, 2019

Review comment responded on Dec 1, 2019

Please accept our apology for any issues you feel you may have experienced at our property. The room was checked with no problems found and has been used multiple times by other guests with no issues. Hope you have a great holiday.

1
Family

Rooms were smelly. Bathroom was nasty. Toilet flush wasn’t working. Shower curtain was stinky. So overall it was worst place i ever stayed.

By , from New york on Sep 1, 2019

Review comment responded on Sep 19, 2019

Thank you for taking the time to review our hotel. your comments are important to us and will be addressed by our maintenance and housekeeping supervisors Have a great day.

3
Family Family

The property was close to where I needed to be and a restaurants were near by. The building isn't new but it was pretty clean. The staff was helpful. Maintenance needs some work.

By on Jun 24, 2019

Review comment responded on Jun 24, 2019

Thank you for taking your time to review our hotel. We appreciate all your input. Hope you will return for a future visit.

3
Everyone

Found soap scum on shower wall. TV was worthless as satellite kept cutting out. We stayed 2 nights, but got no maid service. Breakfast was good & location was affordable for attending Cleveland sporting events.

By on Sep 23, 2018

Review comment responded on Oct 10, 2018

Please accept our apology for having not met your hotel needs. Your comments are important to us and we appreciate your taking your time to review our hotel.

4

good value.

Everyone

When other hotels in the Cleveland area on a weeknight were well over 3 digits in price, some even over 200, this was a fine room for the price.

By , from Alexandria, OH on Apr 13, 2018

Review comment responded on Apr 28, 2018

Thank you for your kind comments on our hotel review. We appreciate your patronage and hope you will return soon. Have a great day!!!

4
Everyone

Clean room, breacfast is okay but would rather more options.

By on Oct 19, 2017

Review comment responded on Oct 23, 2017

Thank you for your patronage and for taking the time to reply to our review. Your comments are important to us and we hope you will return for a future visit. Enjoy our Fall colors and have a great day!!!

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