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Recent guest reviews

Nice staff and very clean

1 Excellent Customer service 2 Very clean Stablishment 3 Great location 4

I love the inside of the building super elegant!!! It’s such a beautiful building I can’t wait to go back

The property was in a nice location with good views of the Cincinnati skyline and the lobby, the public spaces and the room was modern and clean. The room was spacious, clean, smartly designed and attractive.

Very friendly staff, great location for walking to downtown Cincinnati just across the bridge.

The elevator situation is beyond maddening! We parked in the garage and had to take an elevator down to ch check in, then back up to the lobby where we had to get OFF and switch to the room elevator. Only one elevator was working from parking to the check-in so it took forever for us to just get to the room. Shower head was like a pressure washer and the parking structure like a sardine can. The staff was VERY nice - that was the positive.

I Wasn't going to book because of some of the negative reviews I read but my experience was was very pleasant. Nice, clean room and very professional and friendly staff.

The hotel was nice. It's currently being renovated, but this didn't cause any problem to our stay. Our room had a dirty washcloth left across the shower rod and we had problem getting the tub faucet to switch to shower. Decent room with a nice view of Cincinnati.

I love the atmosphere and workers here. They always make my stay so pleasurable.

Bar closes at 12 on Friday and there nothing else around

The staff was courteous and friendly and the facilities excellent. My only issue is that I didn't receive a gift card for the on-site Starbucks facilities in exchange for declining cleaning services in my room.

Awful hated it wont go back terrible customer service

W Rivercenter Blvd Covington KY

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool
  • Health club

Marriott Cincinnati RiverCenter places you next to Northern Kentucky Convention Center and Ohio River. This 319-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and a health club. Centrally located in Covington, the hotel is connected to the convention center, and a short walk from Ohio River and MainStrasse Village.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafés. For your convenience, a buffet breakfast is available for a fee.


Rooms

All 319 rooms provide coffee makers, free weekday newspapers, and safes. 32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include phones, ironing boards, and desks. Housekeeping is available on request.


Property features

At Marriott Cincinnati RiverCenter, guests enjoy features like an indoor pool, a health club, and free WiFi in public areas. Parking is available for USD 10 per day (USD 28 per day for valet parking), and there's also an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and a computer station.

Room options

Concierge Room, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Concierge Room, Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Concierge Room, Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Marriott Cincinnati RiverCenter

Everyone (18) Couples (4) Family (9) Friends (1)
5
Family with small children

Nice staff and very clean

By on May 3, 2021

Review comment responded on May 8, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on May 2, 2021

Review comment responded on May 14, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family Family

1 Excellent Customer service 2 Very clean Stablishment 3 Great location 4

By on Apr 11, 2021

Review comment responded on Apr 16, 2021

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples Family

I love the inside of the building super elegant!!! It’s such a beautiful building I can’t wait to go back

By on Mar 24, 2021

Review comment responded on Apr 3, 2021

Thank you for the perfect score, we are very happy that you enjoyed your stay. We are glad to hear that you found our facilities to be elegant and beautiful, we are pleased that renovations turned out the way they did. We look forward to welcoming you back.

5
Everyone

By on Mar 21, 2021

Review comment responded on Apr 3, 2021

Thank you for the perfect score, we are very happy that you enjoyed your stay. We look forward to welcoming you back.

5
Family

The property was in a nice location with good views of the Cincinnati skyline and the lobby, the public spaces and the room was modern and clean. The room was spacious, clean, smartly designed and attractive.

By on Feb 8, 2021

Review comment responded on Feb 14, 2021

Thank you for the perfect score! We are pleased that you enjoyed the property and the renovations. We hope to have the opportunity to host you in the future.

4
Everyone

By on Oct 18, 2020

Review comment responded on Oct 22, 2020

Thank you for the high scoring! We are happy that you enjoyed your stay and look forward to welcoming you back the next time your travels bring you to the Cincinnati/Covington area.

5
Friends

Very friendly staff, great location for walking to downtown Cincinnati just across the bridge.

By on Jul 30, 2020

Review comment responded on Aug 4, 2020

Thank you very much for the perfect scoring! Our team takes pride in providing a welcoming environment, and we are pleased that you enjoyed your stay. Our location and our view, truly set us apart from many of the other hotels in the area. We look forward to welcoming you back the next time your travels bring you to the area.

3
Family Family

The elevator situation is beyond maddening! We parked in the garage and had to take an elevator down to ch check in, then back up to the lobby where we had to get OFF and switch to the room elevator. Only one elevator was working from parking to the check-in so it took forever for us to just get to the room. Shower head was like a pressure washer and the parking structure like a sardine can. The staff was VERY nice - that was the positive.

By , from Chicagi on Jul 28, 2020

Review comment responded on Aug 4, 2020

Dear Natalie, I regret that the two elevator system caused such distress and concern during your stay. We are currently modernizing our elevator system, while this will not change the fact that our property uses 2 different banks of elevators, the modernization will add to the guest experience. I am pleased that you found the staff to be very nice! Our team takes great pride in providing great service, and we look forward to welcoming you back.

5
Partner Couples

I Wasn't going to book because of some of the negative reviews I read but my experience was was very pleasant. Nice, clean room and very professional and friendly staff.

By on Jul 26, 2020

Review comment responded on Aug 2, 2020

Thank you for your high scoring, we are happy that you proceeded to stay with us. Additionally, thank you for sharing the positive aspects of your stay, we take pride in our cleanliness, professionalism, and staff. We look forward to welcoming you back the next time your travels bring you to the area.

Marriott Cincinnati RiverCenter

10 W Rivercenter Blvd, Covington, KY 41011
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