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Recent guest reviews

The hallways were dark, dirty and smelled awful. The room was clean and did not have the smell of the hallways. We had no hot water in our shower! The carpets in the room looked very dingy. The pillows were amazing!

Close proximity to King’s Island

Staff and location excellent!

Clean, close to food and kings island.

Slept real good, breakfast was pretty good but no waffles because of pandemic.

I liked the friendliness of the check in staff. The pool could be a little bigger with a hot tub

The property is older and not as nice as we had hoped. The service at the desk was not very helpful. I asked upon check in if we could pay cash. I was told yes we could when checking out. Next morning, the same employee told me sorry my card had already been charged. Personally, we will spend extra money next time to stay in a nicer facility.

I loved the breakfast. There were so many choices. The couch was a nice touch. It was clean. The parking wasn’t super great. I had to park around the building and walk around, but other than that it was a great price and experience. The pool is small, but it is inside. There was only one small trash can in the room. It had build in USB plugs. The blankets were clean, white, smooth and plush. Nice desk to sit at. Over all this place was an A+.

Staff was friendly, stay was comfortable. Would stay again!!

Everything about this hotel exceeded my expectations. The staff, the cleanliness, the recent upgrades, the pool.

We stayed at this hotel twice for two different volleyball tournaments. Due to Kings Island being open during the second visit, the price was a bit higher. The room was clean & comfortable. The girls complained about the pool having hair in it & needing cleaned. They had a nice continental breakfast in the morning as well.

This hotel was priced great! And the location was very convenient for our trip to Kings Island.

Friendly staff, clean room, delicious breakfast Slow elevator, but no big problem. We enjoyed being so close to king's island. Many dining options next door plus gas station

Hotel was clean & comfortable. We visited Kings Island 2 days & this hotel was the perfect place to stay. Less than a mile, we could see the large attractions from our room. Would stay here again

It was an "ok" experience. The sink in the bathroom was very worn. But, the most unfortunate part was that the hotel had no "movie channel" to order movies on demand. The best part was the hot breakfast. Along with the continental breakfast they provided bacon and eggs every day. That is why I gave the hotel a 3 star rating.

If you need to stay near lebanon or northeast cincy, this is it.

Kings Center Dr Mason OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Beach Waterpark, Comfort Suites Kings Island is within 2 miles (3 km) of Kings Mill Trailhead. This 79-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.


Rooms

All 79 recently renovated accommodations feature sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.


Property features

At Comfort Suites Kings Island, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, coffee/tea in a common area, and a computer station.

Room options

Suite, Multiple Beds, Accessible, Non Smoking

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 5

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for Comfort Suites Kings Island

Everyone (5) Business (1) Couples (1) Family (11)
2
Family with small children

The hallways were dark, dirty and smelled awful. The room was clean and did not have the smell of the hallways. We had no hot water in our shower! The carpets in the room looked very dingy. The pillows were amazing!

By on Jul 30, 2021

Review comment responded on Jul 30, 2021

Dear Guest, Thank you for taking the time to write a review in regard to your recent stay at our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. However, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Mason.

4
Family Family with small children

Close proximity to King’s Island

By on Jul 23, 2021

Review comment responded on Jul 26, 2021

Dear Guest, Thank you for taking the time to give us your feedback about your stay at the Comfort Suites Kings Island - Mason. I’m glad that you found our location convenient. Also, I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Being the closest hotel to Kings Island Park, we love hosting our Kings Island families every year, year after year! We look forward to having you back the next time you visit Kings Island Park!

4
Family

Staff and location excellent!

By on Jul 14, 2021

Review comment responded on Jul 15, 2021

Dear Guest, Thank you so much for taking time out of your busy day to share some of your thoughts about your recent stay at the Comfort Suites Kings Island - Mason. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to continue to deliver exceptional customer service. We look forward to hosting you and the family again the next time your travels take you to the greater Cincinnati area.

4
Family

Clean, close to food and kings island.

By on Jul 5, 2021

Review comment responded on Jul 6, 2021

Dear Guest, , Thank you for taking the time to give us your feedback about your stay at the Comfort Suites Kings Island - Mason. I am glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. I am looking forward to having you again as a guest in our hotel.

5
Everyone

By on Jul 1, 2021

Review comment responded on Jul 14, 2021

Dear Traveler, Thank you very much for the 5 out of 5 rating. We are delighted that your experience at the Comfort Suites Kings Island - Mason was exactly what you were expecting. The next time your travels bring you our way we hope to see you again!

4
Family

Slept real good, breakfast was pretty good but no waffles because of pandemic.

By , from Ohio on Aug 3, 2020

Review comment responded on Aug 3, 2020

Dear Don, Thank you for choosing Comfort Suites - Kings Island for your recent stay in Mason. We appreciated your feedback, as this is incredibly valuable to us and it best evaluates our product and services offerings. We do look forward to welcoming you once again in the near future. I apologize about the breakfast selection being a bit minimal due to COVID-19 restrictions has issued by local government in order to ensure the health and safety of guests and employees.

4
Family Business Business

By on Oct 24, 2019

Review comment responded on Oct 24, 2019

Thanks for staying with us. We appreciate your feedback!

5
Friends

I liked the friendliness of the check in staff. The pool could be a little bigger with a hot tub

By , from Mansfield on Sep 3, 2019

Review comment responded on Sep 7, 2019

Thanks for staying with us. We appreciate your feedback

3
Family Family with small children

The property is older and not as nice as we had hoped. The service at the desk was not very helpful. I asked upon check in if we could pay cash. I was told yes we could when checking out. Next morning, the same employee told me sorry my card had already been charged. Personally, we will spend extra money next time to stay in a nicer facility.

By on Aug 4, 2019

Review comment responded on Feb 21, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

4
Everyone

By on Aug 2, 2019

Review comment responded on Feb 21, 2020

Thanks for staying with us. We appreciate your feedback!

Comfort Suites Kings Island

5457 Kings Center Dr, Mason, OH 45040
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