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Recent guest reviews

Nice place & friendly staff. Restaurants & bars. Walking distance to shops & beach.

Great location

I booked a corner room thinking it would have a nice view. The first room they tried to put me in was awful! The windows were filthy, it had a view of a parking garage and rooftop air conditioners, the room wasn’t clean and it smelled like cheap car air freshener. They moved me to a higher floor with a better view, but the room wasn’t clean. They had me wait so that house keeping could check it before I went up. The bed was made but there was trash visible under the coach, all the furniture was dusty, and really fell short of a clean feel. Great location but there are to many better choices... I’ll never return.

Great location, Friendly staff! Loved the design of the hotel. Very clean!

Location excellent! Beds, pillows, and linens were great! Restaurant, Nico Osteria, which handled room service was superb. The broiled octopus was incredible! Would definitely recommend this boutique hotel!

Loved the location. But the safe in the room didn't work. It was very loud air conditioner.

My only complaint is that I was given a handicapped room. Other than that, the staff was able to assist in any questions I had.

Views were spectacular the rooms were clean and updated the staff were accommodating and cheerful. I would highly recommend this property..

Great location, great rooms. Was surprised staff was somewhat indifferent and housekeeping a bit sloppy. Still love the place and would definitly go back

The whole experience was fabulous all the way around

Beautiful room, very clean, spacious and well decorated!

:) great hotel and location Highly recommended for a trip to Chicago!

Great Gold Coast location and a wonderful four night stay overall -- friendly staff and surprisingly excellent restaurant (Nico Osteria). Highly recommended!

Bar service was slow but other than that hotel was great

The service here is always impeccable and the location is perfect. Definitely our 'home' in Chicago.

East Bellevue Chicago IL

Hotel highlights

  • Walking distance to State Street and Michigan Avenue
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Gold Coast, Thompson Chicago is adjacent to State Street and within a 5-minute walk of other popular sights like Michigan Avenue. This 4.5-star hotel has 247 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. It's connected to a shopping center in central Chicago, and also a short walk from John Hancock Center and Water Tower Place.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

Thompson Chicago's 247 rooms provide iPod docks, free local calls, and laptop-compatible safes. Guests can expect 46-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. In-room massages are available, and other amenities include ironing boards and desks. Housekeeping is available on request.


Property features

At Thompson Chicago, guests have access to a fitness center, free WiFi in public areas, and conference space. Transportation is made easy with limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and express check-out.

Room options

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 2

Room, 2 Double Beds (High Floor)

2 Double Beds | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible (Shower)

2 Double Beds | Sleeps 4

Guest reviews for Thompson Chicago

Everyone (21) Couples (4) Family (8)
4
Friends

Nice place & friendly staff. Restaurants & bars. Walking distance to shops & beach.

By on Jul 5, 2021

Review comment responded on Jul 7, 2021

Thank you for choosing Thompson Chicago as your stay destination. We are glad you enjoyed your stay with us. Best, Thompson Chicago Front Desk

5
Partner Couples

Great location

By on Jun 21, 2021

Review comment responded on Jun 23, 2021

Thank you for taking the time to provide us with your feedback. We look forward to hosting you again!

2
Partner Couples

I booked a corner room thinking it would have a nice view. The first room they tried to put me in was awful! The windows were filthy, it had a view of a parking garage and rooftop air conditioners, the room wasn’t clean and it smelled like cheap car air freshener. They moved me to a higher floor with a better view, but the room wasn’t clean. They had me wait so that house keeping could check it before I went up. The bed was made but there was trash visible under the coach, all the furniture was dusty, and really fell short of a clean feel. Great location but there are to many better choices... I’ll never return.

By on May 16, 2021

Review comment responded on May 17, 2021

Thank you for choosing Thompson Chicago as your stay destination. We are sadden your experience was unfavorable. These concerns have been forwarded to our housekeeping manager and will be addressed accordingly. Best, Thompson Chicago Front Desk

5
Family

Great location, Friendly staff! Loved the design of the hotel. Very clean!

By , from NY NY on Feb 1, 2021

Review comment responded on Feb 3, 2021

Thank you for choosing Thompson Chicago as your stay destination. We are glad you enjoyed your stay with us. Hope to see you soon. Best, Thompson Chicago Front Desk

4
Family

Location excellent! Beds, pillows, and linens were great! Restaurant, Nico Osteria, which handled room service was superb. The broiled octopus was incredible! Would definitely recommend this boutique hotel!

By on Dec 24, 2019

4
Everyone

By on Nov 21, 2019

5
Everyone

By on Aug 16, 2019

4
Partner Couples Family

Loved the location. But the safe in the room didn't work. It was very loud air conditioner.

By on Jul 1, 2019

5
Family

My only complaint is that I was given a handicapped room. Other than that, the staff was able to assist in any questions I had.

By on Jun 25, 2019

5
Family

Views were spectacular the rooms were clean and updated the staff were accommodating and cheerful. I would highly recommend this property..

By on May 26, 2019

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