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Recent guest reviews

Parking is inconvenient and poorly lite

Room was clean, housekeeping staff was nice but the front desk personnel could have been more helpful.

Great stay

I would not stay again, did not live up tonWestin experience.

Loved everything that is except the maids vacuuming and doors slamming at 7am !!!!

For the price it gets no better, very Nice rooms. Loved the fitness rooms

Clean! Hard to evaluate as this was during covid restriction days, but a very nice hotel. Staff were efficient, and did the job, just not amazing.

The staff was professional and nice. I love that Starbucks is located in the building!

The Westin scent machine needs to go. The lobby smelled so strong it made us cough. This Westin is also in need of many updates. Wall paper peeling, paint needed touch up, the workout space needs to be redone and the pool area wasn’t fantastic.

Our stay started off rough, which is what made this hotel rating drop down a level. After several hours of delays at the airport, we arrived at the hotel at 1:00 am. We were informed that they were overbooked and that they were putting us in a parlor room (living room portion of a suite) with a only a pull out couch to sleep on. That certainly didn't work for my co-worker and I to share a pull out couch. They managed to find a roll out bed for that night and transferred us to an upgraded room for the remainder of our stay. The hotel staff the next morning was extremely apologetic and helpful. The new room had plenty of space and was very clean. Everything else for our stay was exceptional. Perfect hotel for a business trip.

N Milwaukee Ave Wheeling IL

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Within a short walk of Chevy Chase Country Club, The Westin Chicago North Shore is within 2 miles (3 km) of Heritage Park. This 412-room, 4-star hotel welcomes guests with conveniences like an indoor pool, free self parking, and a gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

The Westin Chicago North Shore's 412 rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect WiFi, wired Internet, and plasma TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

At The Westin Chicago North Shore, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include conference space, a 24-hour business center, and express check-out.

Room options

Junior Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Club Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Junior Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for The Westin Chicago North Shore

Everyone (25) Business (1) Couples (6) Family (7) Other (2)
4
Everyone

Parking is inconvenient and poorly lite

By , from Murfreesboro on Nov 23, 2021

Review comment responded on Nov 23, 2021

Thanks for staying with us. We appreciate your feedback!

4
Family

Room was clean, housekeeping staff was nice but the front desk personnel could have been more helpful.

By on Jun 26, 2021

Review comment responded on Jun 29, 2021

Thank you for taking the time to share your review. I am sorry that you did not have a more positive experience. However, your valuable feedback allows us to improve our services, and I am confident that your next visit will be a more positive experience. Sincerely, Tim Ohrn

5
Everyone

Great stay

By on May 17, 2021

Review comment responded on May 18, 2021

Thank you for staying with us and for taking the time to share your rating from your recent visit. We are thrilled to see you had a great stay and we hope to welcome you back soon. Sincerely, Tim Ohrn

5
Everyone

By on May 17, 2021

Review comment responded on May 29, 2021

Thank you for staying with us and for taking the time to share your rating from your recent visit. We are thrilled to see you had a great stay and we hope to welcome you back soon. Sincerely, Tim Ohrn

5
Everyone

By on Apr 9, 2021

Review comment responded on Apr 20, 2021

Thank you for staying with us and for taking the time to share your rating from your recent visit. We are thrilled to see you had a great stay and we hope to welcome you back soon. Sincerely, Tim Ohrn

1
Partner Couples Business Business

I would not stay again, did not live up tonWestin experience.

By on Apr 3, 2021

Review comment responded on Apr 8, 2021

Thank you for taking the time to share your review. I am sorry that you did not have a more positive experience. However, your valuable feedback allows us to improve our services, and I am confident that your next visit will be a more positive experience. Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

4
Partner Couples

Loved everything that is except the maids vacuuming and doors slamming at 7am !!!!

By on Feb 28, 2021

Review comment responded on Mar 2, 2021

Thank you for staying with us. we appreciate your feedback! Sincerely, Gorges Dawood Assistant Front Office Manager Westin Chicago North Shore

4
Family

For the price it gets no better, very Nice rooms. Loved the fitness rooms

By on Jan 26, 2021

Review comment responded on Jan 26, 2021

Thank you for staying with us. we appreciate your feedback! Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

5
Everyone

By on Aug 23, 2020

Review comment responded on Aug 26, 2020

Thank you for staying with us and for taking the time to share your rating from your recent visit. We are thrilled to see you had a great stay and we hope to welcome you back soon. Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

5
Everyone

By on Aug 4, 2020

Review comment responded on Aug 9, 2020

Thank you for staying with us and for taking the time to share your rating from your recent visit. We are thrilled to see you had a great stay and we hope to welcome you back soon. Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

The Westin Chicago North Shore

601 N Milwaukee Ave, Wheeling, IL 60090
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