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Recent guest reviews

Nice staff, rooms have new appliances

Love everything about it as always wonderful staff beautiful comfort room very clean love the pool an jacuzzi beautiful view will be back again

This is my favorite hotel every time i come to the Westin hotel always wonderful clean well kept always have my favorite room but the water beautiful staff

Great as always love my stay

Love it beautiful stay wonderful view nice staff clean an sanitize nice places to go an eat shop an have fun

It’s what I love the view with the water cause I love where my rooms where at high up top with a beautiful view excellent room very clean neatly comfortable bed relaxing had fun in da pool very nice staff just love everything about it an Definitely will come again

I had a wonderful view love my room love everything about my stay pool staff where very nice an pleasant beautiful view love how it where place’s to shop an eat at even down stairs they had a bar an restaurant inside will come again

I don’t usually do this but I felt it was only fair. The room was nothing like the listing. The tv in my room was very small and outdated. It didn’t have an HDMI port and few movies for purchase. I chose this hotel for a personal getaway, to watch tv and relax and I was not able to do that with the room I got. I also had to pay for wifi. It was $17 for my whole 2 night stay. There is a room service menu on the tv but it is not available for order anymore. I went down to the marketplace to get something to drink and it closed at noon. The room is alright if you are attending an event there or going for an overnight stay. I just didn’t any of the things I went for.

I liked the privatecy and my view.the staff are very respectful

The lobby and meeting rooms were fantastic. The furniture in the rooms was a mix. Bed curtains bathroom was fantastic . The dresser drawers and desk were beaten and worn. They look like something in a group home or a Motel 6.

The hotel looks nice when you arrive but the rooms are starting to show their wear and tear. The restaurant was good. The pool was fine but it’s all over 4feet deep and made it hard for my 3 year old to swim in. It’s nicer than a lot of hotels in the area but not as nice as I thought it was going to be.

Very nice hotel, I liked the breakfast on tha 18th floor with nice view.

Nice hotel, very conveniently located right next to a shopping center with plenty of restaurants. The room is modern, clean and well decorated. The only thing we didn't like was the shower area, which doesn't have a small raised area. It's just floor connected to the rest of the bathroom.

Conference features were very good, the food available was very well handled. Appreciated having fruit available all day.

My only complaint would be the bed. I thought it was too high. I would not discourage anyone from booking a room because of my own idiosyncrasies.

This hotel is relatively new and centrally located. It is close to shopping and multiple restaurants. Target is within walking distance in case you forget anything. The staff was friendly and helpful. The one drawback is that WiFi was not automatically included with my booking. The staff did provide me with complimentary access; however, I was advised this was normally an additional cost when booking through third party sites.

Yorktown Center Lombard IL

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a leisurely stroll of Yorktown Shopping Center, The Westin Chicago Lombard is within a few miles (5 km) of Advocate Good Samaritan Hospital. This 500-room, 4-star hotel has an indoor pool along with a 24-hour gym and free self parking.


Dining

Enjoy dining at one of 2 onsite restaurants including Harry Caray Steakhouse, which specializes in American cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

The Westin Chicago Lombard's 500 air-conditioned rooms provide refrigerators, coffee makers, and laptop-compatible safes. Guests can expect WiFi, wired Internet, and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Phones, ironing boards, and desks are also standard. Housekeeping is available on request.


Property features

At The Westin Chicago Lombard, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (USD 10 per day)—also useful is limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include conference space, a business center, and a computer station.

Room options

Club Suite, 1 King Bed, Non Smoking (eco)

1 King Bed | Sleeps 5

Executive Suite, 1 Bedroom, Non Smoking (pure)

1 Double Bed | Sleeps 5

Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 3

Premium Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for The Westin Chicago Lombard

Everyone (14) Couples (14) Business (10) Family (10) Other (1)
5
Family

Nice staff, rooms have new appliances

By on Oct 18, 2021

Review comment responded on Oct 18, 2021

Hello Sheree, Thank you for posting a review about our hotel. We truly appreciate your feedback. We are happy you had such a great stay and found the staff to be nice and the rooms to have nice, new appliances. Thank you for sharing your experience with us. Thank you again for reviewing our hotel and we look forward to when you can visit us once again! Sincerely, Mr. Kym Myers General Manager

5
Family with small children

Love everything about it as always wonderful staff beautiful comfort room very clean love the pool an jacuzzi beautiful view will be back again

By on Oct 16, 2021

Review comment responded on Oct 18, 2021

Hello Mickiea, Thank you for posting a review about our hotel. We greatly appreciate your feedback. We are happy you had such a great stay and that you loved everything about the hotel, including the wonderful staff, the room and the pool/spa. To say you'd be back again is a testament to your experience. Thank you again for reviewing our hotel and we look forward to when you can visit us once again! Sincerely, Mr. Kym Myers General Manager

5
Family with small children

This is my favorite hotel every time i come to the Westin hotel always wonderful clean well kept always have my favorite room but the water beautiful staff

By on Sep 8, 2021

Review comment responded on Sep 9, 2021

Hello Mickiea, Thank you for posting a review about our hotel. We greatly appreciate your feedback. We are happy you had a wonderful experience with us and that we are your favorite hotel. It is great to read that the hotel is always wonderfully clean and well kept. The team will appreciate your kind words. Again, thank you for your review and we look forward to when you can stay with us again! Sincerely, Mr. Kym Myers General Manager

5
Family with small children

Great as always love my stay

By on Aug 30, 2021

Review comment responded on Aug 30, 2021

Hello Mickiea, Thank you for posting a review about our hotel. We truly appreciate your feedback. We are so happy to see you had a great stay with us. To say your experience was great as always and that you loved your stay is a testament to how much you did enjoy staying with us. Thank you for sharing. Thank you again for your review and we look forward to seeing you again soon! Sincerely, Mr. Kym Myers General Manager

5
Family with small children

Love it beautiful stay wonderful view nice staff clean an sanitize nice places to go an eat shop an have fun

By on Aug 8, 2021

5
Family with small children

It’s what I love the view with the water cause I love where my rooms where at high up top with a beautiful view excellent room very clean neatly comfortable bed relaxing had fun in da pool very nice staff just love everything about it an Definitely will come again

By on Aug 8, 2021

Review comment responded on Aug 9, 2021

Hello Anonymous, Thank you for posting a review about our hotel. We truly appreciate your feedback. We are happy to read how much you enjoyed your stay with us. Thank you for sharing your experience with us and how much you loved the rooms and the view. The team will love to see that you found the room to be clean and the associates to be nice. Thank you again for your review and we look forward to having you stay with us once again! Sincerely, Mr. Kym Myers General Manager

5
Family with small children Partner Couples

I had a wonderful view love my room love everything about my stay pool staff where very nice an pleasant beautiful view love how it where place’s to shop an eat at even down stairs they had a bar an restaurant inside will come again

By on Jul 24, 2021

Review comment responded on Jul 26, 2021

Hello Anonymous, Thank you posting a review about our hotel. We do so appreciate your feedback. We are thrilled to see you had such a wonderful stay with us and that you loved everything about your stay. To say the team was very nice and that you would come back again is a testament to your experience. Thank you for sharing it with us. Again, thank you for your review and we look forward to when you can stay with us again. Sincerely, Mr. Kym Myers General Manager

3
Everyone

I don’t usually do this but I felt it was only fair. The room was nothing like the listing. The tv in my room was very small and outdated. It didn’t have an HDMI port and few movies for purchase. I chose this hotel for a personal getaway, to watch tv and relax and I was not able to do that with the room I got. I also had to pay for wifi. It was $17 for my whole 2 night stay. There is a room service menu on the tv but it is not available for order anymore. I went down to the marketplace to get something to drink and it closed at noon. The room is alright if you are attending an event there or going for an overnight stay. I just didn’t any of the things I went for.

By on Jun 14, 2021

Review comment responded on Jun 14, 2021

Hi Anonymous, Thank you for posting a review about our hotel. We appreciate the feedback. We are sorry to read you had an average stay with us and that you found the rooms to be nothing like the pictures. Thank you for sharing your comments so we can work to improve our service and quality. Again, thank you for your review and we do hope you will give us another opportunity to have you back as our guest again. Sincerely, Mr. Kym Myers General Manager

3
Everyone

By on Jan 11, 2021

5
Partner Couples Family

I liked the privatecy and my view.the staff are very respectful

By on Nov 17, 2019

The Westin Chicago Lombard

70 Yorktown Center, Lombard, IL 60148
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