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Recent guest reviews

Loved the style of the rooms and the bed was one of the best I've ever slept in! Breakfast was awesome at the Cafe. The view and the drinks at the rooftop bar are a must since hotel guests get in earlier than the public. Staff was always pleasant and accommodating. My husband and I can't think of anything we did not like.

location was great. staff was great. room was great.

My recent stay at the Robey was great. We went to celebrate my cousins bachelorette and we definitely enjoyed yourselves. The room was clean very spacious. We all loved the shower and the twin bunk beds. However just like all great hotel there’s always a “but”. The fact that outside visitors were able to take full advantage of the rooftop bar and pool was a bit annoying. We were put on a waiting list. Any other day I probably wouldn’t have mind it but if there are limited seats due to Covid please make sure all hotel guest are seen first WE ARE PAYING TO STAY HERE! That is the only down fall I had with the hotel.

Had bathrobes/slippers/ear plugs/ and sound machine in bedrooms - no charge for restocking mini bar Word of caution - do NOT be in a rush if you have a drink or eat at one of the restaurants/bars on the property - service is extremely slow - had reservations Sunday for brunch at 1 and had to wait til 120 - plus they seated a couple off the street b4 our party of 4

The location is very convenient. It is adjacent to the blue line so travel from O’Hare and downtown is easy.

The staff were very friendly and helpful. The common spaces are well appointed. The coffee in the lobby is excellent. There are 2 hotels in the Robey and we were apparently booked in 'the annex" which feels like a hostel--fairly thin mattresses on wooden boards, lockers instead of closets, etc. Oddly, the elevators are so slow, we needed to allow ourselves an extra 5 minutes to get out of the building.

The rooftop view of the city is stunning. The rooms are modern and nicely appointed.

This hotel is in an excellent location. It's just off the blue line. Be sure to ask for the back side of the hotel so not to hear the train running. They have a sound machine and ear plugs in the room but still... Room darkening shades work very well. The rooftop bar is cool as is the second floor lounge if you want to have a drink or work somewhere sensible. The cafe located on the ground floor offers a breakfast sandwich that is killer. Be aware you will pay an $18 resort fee that gets you decent snacks, two bottled waters, and two beers as well as internet. No iron in the room but they will bring you one. I'd stay here again.

On my way to check-in at The Robey I feel and broke my wrist on the curb outside. They were incredibly accommodating and helpful in getting me medical attention quickly. When I returned to the hotel to check-in again they told me that they upgraded my room and when I got up to the room I found a care package with items from Walgreens and doughnuts from a local doughnut shop. There was also a Get Well Soon card that the whole staff signed. They also gave me and my group a complementary breakfast. The hotel staff truly went above and beyond in their level of service, and I can't express how thankful I am to all of them. I truly felt valued and taken care of by everyone I encountered.

It was interesting stay, because hotel is worth to see even you don't stay. Well considered design, great lobby to chill out and drink some coffee. Helpful and friendly staff. Excellent and very tasty breakfast, the same about diner. It would be great place from where to explore Wicker park which is considered as Chicago's Bruklin. Weather was not very mild and we spent a lot of time in our room, although it was pretty small, but it was not a surprise and the view from room was worth it. And bed is very comfy. If you are with your best intimate friend and don't care about the bathroom wright beside slightly tinted glass wall, you can go for it. Seemed quite a lot parties around, there will be always so much to do.

It has a lot of character, the beds and linens were very comfortable.

This was clean and people were friendly. I picked it based on convenience. When I came back in the evening, service had been in my room. They straightened the bed and folded my nightgown. I understand people coming to change sheets & clean the bathroom after 1 night, but not when I am still there and only staying 1 night. This, I felt, was invasive. I don't want anyone rearranging what I had arranged for my convenience, leaving lights and TV on as well when that energy could have been saved. Could they tell I was out? If not and they had knocked first, I would not have liked that as there was no peephole in the door to see who was there. I expect privacy and peace and quiet in the hotel. Not sure if this type of service is a trend now. I don't like it. That said, my overall stay was comfortable and I would not dissuade anybody from staying at The Robey.

This hotel is incredible. The location is right in the heart of Wicker Park and a very short walk to the blue line train. The room was small, but that is expected in an older building. The room itself was very updated, and the staff was incredibly friendly and professional. It was a little pricey, but the quality of the hotel can likely justify the higher price.

W. North Ave. Chicago IL

Hotel highlights

  • Close to Concord Music Hall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Wicker Park within a mile (2 km) of Concord Music Hall, The Robey is within 2 miles (3 km) of other popular sights such as Humboldt Park. This 89-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center.


Dining

Enjoy a bite to eat at Cafe Robey, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 8:00 AM to 1:00 PM.


Rooms

All 89 air-conditioned rooms feature free minibar items, coffee makers, and free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are also available. Housekeeping is available on request.


Property features

At The Robey, guests have access to a fitness center, free WiFi in public areas, and conference space. Self parking is available for USD 49.00 per night. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free use of bicycles.

Room options

Deluxe Room, 1 Twin Bed

1 Twin Bed | Sleeps 1

Deluxe Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Deluxe Room, Multiple Beds, City View

1 Queen Bed and 2 Twin Beds | Sleeps 4

Standard Room, 1 Queen Bed, City View

1 Queen Bed | Sleeps 2

Guest reviews for The Robey

Everyone (7) Couples (1) Family (9)
5
Family

Loved the style of the rooms and the bed was one of the best I've ever slept in! Breakfast was awesome at the Cafe. The view and the drinks at the rooftop bar are a must since hotel guests get in earlier than the public. Staff was always pleasant and accommodating. My husband and I can't think of anything we did not like.

By on Jun 30, 2021

Review comment responded on Jul 6, 2021

Thank you for taking the time to write us a great review. We are so happy to hear that you had a great experience and enjoyed your stay at The Robey. We look forward to welcoming you back to Chicago very soon!

5
Family

location was great. staff was great. room was great.

By on Jan 18, 2021

Review comment responded on Jan 18, 2021

Thank you for taking the time to write us a great review. We are so happy to hear that you had a great experience and enjoyed your stay at The Robey. We look forward to welcoming you back to Chicago very soon!

4
Family

My recent stay at the Robey was great. We went to celebrate my cousins bachelorette and we definitely enjoyed yourselves. The room was clean very spacious. We all loved the shower and the twin bunk beds. However just like all great hotel there’s always a “but”. The fact that outside visitors were able to take full advantage of the rooftop bar and pool was a bit annoying. We were put on a waiting list. Any other day I probably wouldn’t have mind it but if there are limited seats due to Covid please make sure all hotel guest are seen first WE ARE PAYING TO STAY HERE! That is the only down fall I had with the hotel.

By , from Chicago on Aug 17, 2020

Review comment responded on Aug 20, 2020

Thank so much for your review. Glad to hear that you overall enjoyed the stay and loved the shower and guest room set up. Cabana Club is definitely a hot spot for locals and hotel guests alike. We are doing the very best we can to manage and have instilled a 2 hour minimum and $15 food and beverage minimum to help with the crowd, whilst adhering to occupancy restrictions put in place by the City of Chicago. Thanks again for choosing The Robey, hope to welcome you back in the future!

5
Everyone

By on Oct 27, 2019

Review comment responded on Nov 13, 2019

Happy to hear you enjoyed your stay. Hope to see you again soon!

4
Family Family

Had bathrobes/slippers/ear plugs/ and sound machine in bedrooms - no charge for restocking mini bar Word of caution - do NOT be in a rush if you have a drink or eat at one of the restaurants/bars on the property - service is extremely slow - had reservations Sunday for brunch at 1 and had to wait til 120 - plus they seated a couple off the street b4 our party of 4

By on Sep 25, 2019

Review comment responded on Sep 27, 2019

Thank you for taking the time to write us a review. We takes these very seriously and use them to improve the level of service we can offer.

4
Partner Couples Family

The location is very convenient. It is adjacent to the blue line so travel from O’Hare and downtown is easy.

By on Sep 8, 2019

Review comment responded on Sep 10, 2019

We are happy to hear that you enjoyed both your stay at our hotel and our fantastic location. Not only is the Wicker Park neighborhood very convenient for travelers, it is also one of the more walk-able areas in Chicago. Hope to see you again soon!

5
Everyone

By on Jul 27, 2019

3
Family with small children Family

The staff were very friendly and helpful. The common spaces are well appointed. The coffee in the lobby is excellent. There are 2 hotels in the Robey and we were apparently booked in 'the annex" which feels like a hostel--fairly thin mattresses on wooden boards, lockers instead of closets, etc. Oddly, the elevators are so slow, we needed to allow ourselves an extra 5 minutes to get out of the building.

By , from Miami on Jul 10, 2019

4
Family Family

The rooftop view of the city is stunning. The rooms are modern and nicely appointed.

By on Mar 26, 2019

4
Business Business

This hotel is in an excellent location. It's just off the blue line. Be sure to ask for the back side of the hotel so not to hear the train running. They have a sound machine and ear plugs in the room but still... Room darkening shades work very well. The rooftop bar is cool as is the second floor lounge if you want to have a drink or work somewhere sensible. The cafe located on the ground floor offers a breakfast sandwich that is killer. Be aware you will pay an $18 resort fee that gets you decent snacks, two bottled waters, and two beers as well as internet. No iron in the room but they will bring you one. I'd stay here again.

By on Feb 25, 2019

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