Skip to main content
Beginning of main content

Recent guest reviews

This property was nice for what I needed. They don’t have a swimming pool, but everything else was nice. The hotel staff was extremely friendly. The room was clean. The bed is not the most comfortable but other than that I would recommend this hotel.

Great property! Only wish the shuttle was available when I arrived (it was close to midnight.)

Very easy to park, staff was professional, room was clean and nice.

The attendant was not polite, looked tired, ignored my small talk, just asked her “Does Angel still work here?” No answer just proceeded to book my room. Room was clean but was very noisy. All you could hear was water flushing and draining down from all the other floors. I’ve been going there about a year now but is my last due to this experience! You all had Great Employees that made you feel welcomed like Heaven, she left a while ago and now I guess Angel is no longer there! Upon leaving there was no one up front as you can see on your cameras. I was not told of any anemities such as breakfast or coffee? This from a 150.00 a night room! From now on I will book at a real hotel that values customers. There was another attendant who seemed very cheerful and attentive to her customer but can’t speak for her! Also, note that they charge 21.00 for parking! I wasn’t told that! You need to update that for future customers! I don’t recommend this place!

Shower had issues, drip. TV went in and out, internet connection signal was lost a couple times.

Nothing unique comes to kind. Convienant and affordable option if stuck on a layover for an evening.

Na

We were only there for one night but we enjoyed our stay! The staff was friendly, and the room was clean. It was perfect for what we needed to catch an early flight!

# 1 : two beds in two different rooms . # 2 : called twice for towels we received after 4 hours . # 3 : hallway smells like humidity . # 4 : room temperature not comfortable which makes the room smells badly and that's why I still up downstairs smelling fresh air .

The Chicago Airport Rental Car Center is about a quarter mile walk from the hotel. Didn’t have to pay for an additional day of car rental or hotel parking as a result.

It was great except the carpet had huge stains and looked like it needed to be shampooed. Other than that, it was great.

Had a great restaurant connected with the hotel, Harry Carey.

Very nice, clean

Free shuttle from the airport! Fast and easy check in! Very friendly staff! Beds were comfy. Room and bathroom very clean.

It’s about 10mins from Ohare airport. The airport shuttle starts at 3.30am so it’s very convenient for early morning flights. The staff members are friendly and helpful.

Great stay. Only glitch is that the airport shuttle stops running at 1100pm which isn’t listed on Orbitz.

It was mediocre at best

This was a very interesting stay. I get there late and am "greeted" by the front desk worker who was clearly having a rough night. The city had given no notification that they were shutting the water off that night. Given the hour of night I had arrived and the early morning I had coming, I took the room. Frustrating, but things seemed out of the hotel's control.

W Higgins Rd Rosemont IL

Hotel highlights

  • Close to Allstate Arena
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in O'Hare within a mile (2 km) of Allstate Arena, Sonesta Chicago O'Hare Airport Rosemont is within 2 miles (3 km) of other popular sights such as Rivers Casino. This 300-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a free airport shuttle.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

All 300 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers. Free newspapers, safes, and phones are also available.


Property features

At Sonesta Chicago O'Hare Airport Rosemont, guests have access to a gym, free WiFi in public areas, and a business center. If you drive, self parking is USD 21.00 per day, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a vending machine.

Room options

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Suite, 1 Queen Bed, Accessible (Mobility Transfer Shower One Bedroom)

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

1 King Bed | Sleeps 2

Guest reviews for Sonesta Chicago O'Hare Airport Rosemont

Everyone (37) Couples (6) Family (19)
5
Everyone

This property was nice for what I needed. They don’t have a swimming pool, but everything else was nice. The hotel staff was extremely friendly. The room was clean. The bed is not the most comfortable but other than that I would recommend this hotel.

By on Nov 17, 2021

5
Business Business

Great property! Only wish the shuttle was available when I arrived (it was close to midnight.)

By on Nov 8, 2021

5
Everyone

Very easy to park, staff was professional, room was clean and nice.

By on Oct 10, 2021

Review comment responded on Oct 11, 2021

Thank you for the 5 stars. Angel

3
Everyone

The attendant was not polite, looked tired, ignored my small talk, just asked her “Does Angel still work here?” No answer just proceeded to book my room. Room was clean but was very noisy. All you could hear was water flushing and draining down from all the other floors. I’ve been going there about a year now but is my last due to this experience! You all had Great Employees that made you feel welcomed like Heaven, she left a while ago and now I guess Angel is no longer there! Upon leaving there was no one up front as you can see on your cameras. I was not told of any anemities such as breakfast or coffee? This from a 150.00 a night room! From now on I will book at a real hotel that values customers. There was another attendant who seemed very cheerful and attentive to her customer but can’t speak for her! Also, note that they charge 21.00 for parking! I wasn’t told that! You need to update that for future customers! I don’t recommend this place!

By on Sep 1, 2021

Review comment responded on Sep 27, 2021

Thank you for sharing your experience and making us aware of issues encountered during your stay. Please contact me with any additional details so we can investigate and make sure you feel satisfied with your stay. And Yes, I am still here. Angel Benitez

2
Everyone

By , from Romulus on Aug 30, 2021

4
Family

Shower had issues, drip. TV went in and out, internet connection signal was lost a couple times.

By on Aug 23, 2021

Review comment responded on Aug 23, 2021

We always want our guests to be happy and we appreciate your feedback, Please know the satisfaction of our guests is always our first priority. Thank you again for your review. Angel Benitez

3
Family with small children

Nothing unique comes to kind. Convienant and affordable option if stuck on a layover for an evening.

By on Aug 17, 2021

Review comment responded on Aug 18, 2021

Thank you for taking the time to write a review. Angel Benitez

5
Family

Na

By on Aug 17, 2021

Review comment responded on Aug 23, 2021

Thank you, Angel Benitez

5
Partner Couples

We were only there for one night but we enjoyed our stay! The staff was friendly, and the room was clean. It was perfect for what we needed to catch an early flight!

By on Aug 16, 2021

Review comment responded on Aug 18, 2021

Thank you for your review and for visiting us recently. We are so pleased to hear you enjoyed your stay with us. From our warm and welcoming team members to a great location, We thank you again and hope to welcome you back again soon! Angel Benitez

1
Family

# 1 : two beds in two different rooms . # 2 : called twice for towels we received after 4 hours . # 3 : hallway smells like humidity . # 4 : room temperature not comfortable which makes the room smells badly and that's why I still up downstairs smelling fresh air .

By on Aug 14, 2021

Sonesta Chicago O'Hare Airport Rosemont

10233 W Higgins Rd, Rosemont, IL 60018
url importing http://sso-opn.orbitz.com/Chicago-Hotels-Sonesta-Chicago-O'Hare-Airport-Rosemont.h327116-p2.Hotel-Reviews
There was an error importing /Chicago-Hotels-Sonesta-Chicago-O'Hare-Airport-Rosemont.h327116-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Chicago-Hotels-Sonesta-Chicago-O'Hare-Airport-Rosemont.h327116-p2.Hotel-Reviews

Frequently asked questions