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Recent guest reviews

Everything great

Very clean, friendly staff, although the food was a bit pricey.

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The Sofitel Magnificent Mile is a top notch hotel in the most fabulous neighborhood in ChIcago. The rooms are luxe with super comfortable bedding and Lanvin products in the bathroom. Can’t wait to return.

Great service clean and the shower was always hot

Been a big fan of the Sofitel chain brand for many years. This was the first time staying in the Sofitel in Chicago and it was great, very clean, very welcoming and close to many restaurants, shopping stores and coffee shops.

Great location, lovely room , excellent bathroom. Paying extra for luxury room was a waste of money, view of nothing but buildings would be the same Bed was too soft, one side kind of has a hole. Online photo shows a chair in addition to desk chair, our room didn’t have one, leaving one of us to sit on the bed. Room AC was loud, didn’t get cool enough, room got really stuffy if it was off. Perhaps that is just what it is with high rise hotels.

Very fancy Very nice. Entire theme is french including the staff.

Great customer service, and the stay was amazing!

The hotel was nice and the staff was very pleasant. My husband and I were in walking distance from the John Hancock building and anything else was either in walking distance or we took the Red L train to everything else. The McDonalds around the corner had the best burgers and fries we ever tasted. The only thing we would change the next time we stay here, is bring our own microwave. Everything was perfect except for that.

The property is well kept, has excellent service, and is in a fantastic location. The COVID-19 response is outstanding. Check in and check out are seamless.

Great location, well appointed rooms - shower and bath

I loved the view and how fancy it looked but i didnt like how they didnt have breakfast . I didnt get to try the gym because i arrived pretty late but it looked amazing . I was helped with my luggage as soon as i arrived because i had a baby thought that was very thoughtful

E Chestnut St Chicago IL

Hotel highlights

  • Walking distance to Water Tower Place and John Hancock Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Near North Side, Sofitel Chicago Magnificent Mile is adjacent to State Street and within a 5-minute walk of other popular sights like Water Tower Place. This 415-room, 4.5-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:30 AM.


Rooms

All 415 recently renovated rooms feature minibars, coffee makers, and free weekday newspapers. 55-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, laptop-compatible safes, and ironing boards are also standard.


Property features

Renovated in 2018, Sofitel Chicago Magnificent Mile offers a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Valet and self parking are available, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a computer station, a library, and express check-out.

Room options

Superior Room, 2 Double Beds (Floors 6-32)

2 Double Beds | Sleeps 4

Classic Room, 1 King Bed (Floors 6-10)

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom, Corner (Prestige)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Sofitel Chicago Magnificent Mile

Everyone (38) Couples (10) Family (10)
5
Friends

Everything great

By on Jul 23, 2021

5
Friends

Very clean, friendly staff, although the food was a bit pricey.

By on Jul 5, 2021

Review comment responded on Jul 14, 2021

Bonjour! Thank you for staying with us and we look forward to seeing you again.

5
Everyone

.

By on Jun 22, 2021

Review comment responded on Jun 23, 2021

Bonjour! Thank you for the feedback.

5
Family

The Sofitel Magnificent Mile is a top notch hotel in the most fabulous neighborhood in ChIcago. The rooms are luxe with super comfortable bedding and Lanvin products in the bathroom. Can’t wait to return.

By on Jun 15, 2021

Review comment responded on Jun 15, 2021

Bonjour! Thank you for staying with us, we look forward to welcoming you back the next time you are in Chicago.

5
Partner Couples

By on Jun 1, 2021

Review comment responded on Jun 7, 2021

Thank you for your review.

5
Partner Couples

Great service clean and the shower was always hot

By on May 24, 2021

Review comment responded on May 26, 2021

Bonjour! Thank you for the review!

5
Everyone

By on May 6, 2021

Review comment responded on May 17, 2021

Thank you for your review!

4
Everyone

By on Mar 19, 2021

Review comment responded on May 12, 2021

Bonjour! Thank you for the review!

5
Business Business

Been a big fan of the Sofitel chain brand for many years. This was the first time staying in the Sofitel in Chicago and it was great, very clean, very welcoming and close to many restaurants, shopping stores and coffee shops.

By on Mar 3, 2021

4
Partner Couples Family

Great location, lovely room , excellent bathroom. Paying extra for luxury room was a waste of money, view of nothing but buildings would be the same Bed was too soft, one side kind of has a hole. Online photo shows a chair in addition to desk chair, our room didn’t have one, leaving one of us to sit on the bed. Room AC was loud, didn’t get cool enough, room got really stuffy if it was off. Perhaps that is just what it is with high rise hotels.

By on Mar 1, 2021

Sofitel Chicago Magnificent Mile

20 E Chestnut St, Chicago, IL 60611
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