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Recent guest reviews

Security pad broken - concern about a safety issue

The room was lovely. The bath products were delightful. The temperature control, outdoor patio with waterfall, and the decor were all great. Orbitz needs to be more clear on the registration email that you must check in by 6 p.m. (pretty darn early) OR call in advance to get directions for checking in. We missed that detail, arrived at 8:50 p.m. to find everything closed. We waited outside for someone to assist us for a full half hour. The 'emergency' phone number is just an answering service and as far as I can tell. It does not result in any action or phone call from management. We used Orbitz messaging and got a reply through our email address. It all worked out OK in the end, but knowing you have to be there by 6 is a pretty important detail!

I loved the feel of this property. It was above a shop and I had a sense of connection to this place somehow. Definitely not a hotel feel, but all the usual amenities in the room.

1743-45 W Division St Chicago IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Spa
  • Concierge services

Located in Wicker Park, Ruby Room is within 2 miles (3 km) of popular attractions such as United Center and Concord Music Hall. This 8-room hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and concierge services.


Rooms

All 8 air-conditioned rooms feature stovetops and coffee makers. Guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer bathrobes. Housekeeping is available once per stay.


Property features

Guests of Ruby Room enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. You can put free offsite parking to good use if you drive. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Other amenities at this spa hotel include a library, wedding services, and a garden.

Room options

King Room 4C

1 King Bed | Sleeps 2

King Room 3C

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, City Views 4A

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed 4B

1 King Bed | Sleeps 2

Guest reviews for Ruby Room

Couples (2) Family (2)
5
Family Partner Couples

Security pad broken - concern about a safety issue

By on Mar 29, 2021

Review comment responded on Apr 26, 2021

Thank you!

3
Family

The room was lovely. The bath products were delightful. The temperature control, outdoor patio with waterfall, and the decor were all great. Orbitz needs to be more clear on the registration email that you must check in by 6 p.m. (pretty darn early) OR call in advance to get directions for checking in. We missed that detail, arrived at 8:50 p.m. to find everything closed. We waited outside for someone to assist us for a full half hour. The 'emergency' phone number is just an answering service and as far as I can tell. It does not result in any action or phone call from management. We used Orbitz messaging and got a reply through our email address. It all worked out OK in the end, but knowing you have to be there by 6 is a pretty important detail!

By on Jul 18, 2019

5
Partner Couples

I loved the feel of this property. It was above a shop and I had a sense of connection to this place somehow. Definitely not a hotel feel, but all the usual amenities in the room.

By on Feb 19, 2019

Review comment responded on Mar 4, 2019

CMD, We can't thank you enough for your kind words. Hope to see you again in the future. Best, John

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