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Recent guest reviews

The room was small but it was clean and nice to be in the downtown area.

The location is ideal, the staff (especially Ronnie), couldn’t be nicer, and the value was great!

I love the River Hotel, the location is where the action is, like river walk is just in front, a lot of restaurant and bar , clean room and nice view on the river , I will definitely go back here ☺️

walking distant to Millenium park and main attractions

Great location

I reserve a king bed room and they give a double bed room the sofa was dirty and de carpet too like a red stain

The rooms were spacious and modern and the staff worked hard to ensure cleanliness.

I am so happy with the service, the room the area. Everything so far was excellent! I will stay again and again.

Great Location. Right in the heart of the city. Close to everything. The staff was very friendly. Pedro greeted us at check in and was extremely friendly and helpful. Will definitely be staying here again.

Location was great. Staff was very friendly. Room was very accommodating

we were very well received at the hotel, very helpful staff, clean rooms, great location, we are very satisfied

Na

Great location. Very affordable. Small room but very clean and comfortable.

The River Hotel was a very comfortable place to stay at. You have a nice view of the river and the skyscrapers. The amenities in the bathroom were really nice, they smell really good. The bed is comfortable and the room is very clean. Large windows makes the room feel very spacious. Perfect stay for couples or if you are traveling alone.

Great location, price, and staff. The rooms are tiny, but that didn’t bother us.

The staff was excellent! They were always polite and helpful.

Room was tiny without any amenities. Not a 4 star hotel!

East Wacker Drive Chicago IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in The Loop, River Hotel is next to Chicago Riverwalk and Michigan Avenue. This 4-star hotel has 121 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center.


Dining

Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

All 121 rooms provide iPod docks, coffee makers, and free bottled water. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Phones and desks are other standard amenities. Housekeeping is available once per stay.


Property features

River Hotel features a fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 53 per night. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, express check-in, and express check-out.

Room options

Classic Room, 1 Queen Bed (Classic Room)

1 Queen Bed | Sleeps 2

Superior Room, 1 Queen Bed, Kitchenette (Superior Room With Kitchenette)

1 Queen Bed | Sleeps 3

Executive Suite, 2 Queen Beds

2 Queen Beds | Sleeps 5

Standard Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Guest reviews for River Hotel

Everyone (52) Couples (24) Family (23)
5
Everyone

The room was small but it was clean and nice to be in the downtown area.

By on Sep 8, 2021

Review comment responded on Sep 9, 2021

Thank you for sharing your feedback. We are happy you found your room clean. We are also glad to hear you enjoyed being in the center of downtown.

5
Partner Couples

The location is ideal, the staff (especially Ronnie), couldn’t be nicer, and the value was great!

By on Sep 6, 2021

Review comment responded on Sep 6, 2021

Lesa - We are delighted to hear you enjoyed your stay with us, especially the service from Ronnie! He is a hospitality professional and we are lucky to have him as a part of our team! We hope to see you again!

5
Partner Couples

I love the River Hotel, the location is where the action is, like river walk is just in front, a lot of restaurant and bar , clean room and nice view on the river , I will definitely go back here ☺️

By on Aug 31, 2021

Review comment responded on Aug 31, 2021

We are very happy you enjoyed our hotel and our amenities available to our guest. We are in a great central location, we are happy you loved all of our attractions. We look forward to hosting you again.

4
Family

walking distant to Millenium park and main attractions

By on Aug 27, 2021

Review comment responded on Sep 8, 2021

We are glad you were able to walk around the city and tour our most precious city landmarks.

4
Partner Couples

Great location

By on Jul 31, 2021

Review comment responded on Jul 31, 2021

Thank you for the feedback. We are glad you enjoyed our location and we hope you enjoyed the rest of your time in Chicago!

1
Everyone

By on Jun 27, 2021

Review comment responded on Jul 12, 2021

Thank you for your feedback. Our goal is to ensure our guests satisfaction is always met. Unfortunately, we failed in this case. We hope even though you didn't enjoy our hotel you had the opportunity to go sightseeing around the city.

3
Family

I reserve a king bed room and they give a double bed room the sofa was dirty and de carpet too like a red stain

By on Jun 22, 2021

Review comment responded on Jul 2, 2021

We thank you for your feedback, we are sorry you encountered these issues in your room. We will use this example as a training opportunity and have our housekeeping department pay closer attention.

5
Friends

The rooms were spacious and modern and the staff worked hard to ensure cleanliness.

By on Jun 13, 2021

Review comment responded on Jun 15, 2021

We do take pride in the hard work of our housekeeping team. Thank you for choosing Club Quarters.

5
Family

I am so happy with the service, the room the area. Everything so far was excellent! I will stay again and again.

By on Jun 9, 2021

Review comment responded on Jun 12, 2021

We appreciate your kind words, we are very happy you enjoyed your recent stay.

5
Family Partner Couples

Great Location. Right in the heart of the city. Close to everything. The staff was very friendly. Pedro greeted us at check in and was extremely friendly and helpful. Will definitely be staying here again.

By on May 25, 2021

Review comment responded on May 28, 2021

We are very happy to hear you loved your recent stay. We look forward to hosting you again soon.

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