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Recent guest reviews

Not worth the hype and price. Mediocre at best

My son loved the beautiful architecture of the pool. But we would have preferred a larger 4 foot area for our elementary aged children. We liked the fitness area with the free weights on their own floor and machines on another. We would have preferred a little more sound dampening from the outside into the room. It was still pretty rowdy outside that we could hear on the 10th floor until well after 11pm.

Everything was wonderful

The staff were very eager to help. Marsha was a gem! I would stay here again. It is very close to all the sites and I had a very nice view.

Great location. Old, out dated rooms/bathrooms. AC didn’t work, leaky faucet, broken safe.

Second time staying at this hotel, wonderful experience again.

The beds were full size and not queen as shown when I purchased the package. The furniture was old and the carpets were dull and old.

Our room was clean and large. The staff was helpful and friendly. Wonderful experience all around

Best location on Michigan Ave—walked to Navy Pier, Maggie Daley Park, and the shops. Michael Jordan Steakhouse was excellent. Will, the doorman, was like a ray of sunshine.

Great location, located right next to the shopping areas at Magnificant Mile. It should be noted- the rooms are tiny. I stayed by myself and felt it was a tad claustrophobic.

The staff were all very friendly and helpful. Our room was very small and no room for our clothes and no counter top or space for toiletries in the bathroom so very inconvenient. Very inconvenient that there is no common area to sit and enjoy being together as a group of 10..The location was excellent and close to everything.

Booked a executive double room 400 sqft. Room was much smaller than 400 sqft was not the room advertised Also we were on the 18th floor and the road noise was so loud we didn’t get any sleep We could people’s car radios from the room Just a all around bad stay

Not enough staff. Will as concierge is invaluable. He was a great help in many ways. Hold on to him. All staff was great. Very upset with Starbucks cards valued at $20 per person daily. This took the place of included breakfast. I had $120 in Starbucks dollars and there was no way to use it. They are very limited in food . Covid restrictions are lifted. The restaurant should be opened or a price reduction for no breakfast. Also get some lobby furniture, it looks too bare. The room was outstanding and large. Great beds and bathroom. The hotel is very nice and in a great location.

Loved the pool! The rooms were very clean and the staff was helpful.

Beautiful hotel, amazing location, top notch pool and gym compared to other hotels in Chicago. This is one of my favorite places to stay in Chicago! The rooms are small but that is about the only thing I could say could be better. Complementary upgrades on low occupancy days would be a good idea. over come the room sizes. occupancy

N Michigan Ave Chicago IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Near North Side, InterContinental Chicago Magnificent Mile, an IHG Hotel is within a 10-minute walk of popular sights such as Grant Park and Water Tower Place. This 4.5-star hotel welcomes guests with 792 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center.


Dining

Enjoy dining at one of 2 onsite restaurants including Center Court, which specializes in American cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.


Rooms

The 792 rooms have an array of amenities, including iPod docks, coffee makers, and free weekday newspapers. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Free local calls, safes, and ironing boards are also standard. Housekeeping is available on request.


Property features

At InterContinental Chicago Magnificent Mile, an IHG Hotel, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include express check-in, express check-out, and free newspapers.

Room options

Royal Suite, Multiple Beds

2 King Beds | Sleeps 4

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 4

Classic Room (Intercontinental)

1 King Bed | 2 Double Beds | Sleeps 3

Executive Room, 1 King Bed, City View, Tower

1 King Bed | Sleeps 3

Guest reviews for InterContinental Chicago Magnificent Mile, an IHG Hotel

Everyone (31) Couples (2) Family (21)
2
Partner Couples

Not worth the hype and price. Mediocre at best

By on Sep 8, 2021

5
Family with small children

My son loved the beautiful architecture of the pool. But we would have preferred a larger 4 foot area for our elementary aged children. We liked the fitness area with the free weights on their own floor and machines on another. We would have preferred a little more sound dampening from the outside into the room. It was still pretty rowdy outside that we could hear on the 10th floor until well after 11pm.

By , from Olive Branch on Sep 7, 2021

Review comment responded on Sep 21, 2021

Thank you for taking time out of your day to review your experience here at InterContinental Chicago Magnificent Mile. We're so glad you enjoyed your stay with us and we hope to welcome you again soon.

5
Family

Everything was wonderful

By on Aug 3, 2021

Review comment responded on Aug 10, 2021

Thank you so much for the wonderful review .We hope to welcome you back soon.

5
Family

The staff were very eager to help. Marsha was a gem! I would stay here again. It is very close to all the sites and I had a very nice view.

By on Aug 2, 2021

Review comment responded on Aug 7, 2021

Thank you so much for the wonderful review .We hope to welcome you back soon.

3
Family

Great location. Old, out dated rooms/bathrooms. AC didn’t work, leaky faucet, broken safe.

By on Jul 27, 2021

Review comment responded on Jul 28, 2021

Thank you for taking the time out of your day to provide us with feedback regarding your recent experience here at the InterContinental Chicago Magnificent Mile. We always appreciate hearing from our guests as it continuously help us improve and grow.

5
Family

Second time staying at this hotel, wonderful experience again.

By on Jul 26, 2021

Review comment responded on Jul 27, 2021

Thank you so much for the wonderful review .We hope to welcome you back soon.

3
Family

The beds were full size and not queen as shown when I purchased the package. The furniture was old and the carpets were dull and old.

By on Jul 20, 2021

Review comment responded on Jul 21, 2021

Thank you for taking the time out of your day to provide us with feedback regarding your recent experience here at the InterContinental Chicago Magnificent Mile. We always appreciate hearing from our guests as it continuously help us improve and grow.

5
Family Friends

Our room was clean and large. The staff was helpful and friendly. Wonderful experience all around

By on Jul 12, 2021

Review comment responded on Jul 17, 2021

Thank you so much for the wonderful review .We hope to welcome you back soon.

4
Family

Best location on Michigan Ave—walked to Navy Pier, Maggie Daley Park, and the shops. Michael Jordan Steakhouse was excellent. Will, the doorman, was like a ray of sunshine.

By on Jul 12, 2021

Review comment responded on Jul 17, 2021

Thank you so much for the wonderful review .We hope to welcome you back soon.

4
Everyone

Great location, located right next to the shopping areas at Magnificant Mile. It should be noted- the rooms are tiny. I stayed by myself and felt it was a tad claustrophobic.

By on Jun 29, 2021

Review comment responded on Jun 29, 2021

Thank you for taking the time out of your day to provide us with feedback regarding your recent experience here at the InterContinental Chicago Magnificent Mile. We always appreciate hearing from our guests as it continuously help us improve and grow.

InterContinental Chicago Magnificent Mile, an IHG Hotel

505 N Michigan Ave, Chicago, IL 60611
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