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Recent guest reviews

Perfect location, wonderful service and the restaurant, bar, and market exceeded our expectations! Great stay!

I like my room close to nice view

$50 to stay off-site with a long confusing walk. I had the executive suite, it was the worst bathroom I have seen in a hotel in a long time. The shower door ooens and blocks the towels, the Kleenex Is stick half under the mirror. Just poor design for the suite, 9tj floor, the train was very loud

For the price i was expecting a lot more from the hotel. Our room was dirty and mussing hand towels. Staff was friendly and provided hand towels. The room was updated but just not clean.

It was a pleasant stay. Staff was friendly and helpful.

Have stayed various times at the Hyatt. Super convenient location for visiting the sites in the area. And those beds.... So nice!

No Refrigerator , My room view was very bad I think should be 3 star hotel not 4 star

Beautiful hotel, safety of parking garage, walking distance from strip, shopping, restaurant and cruise area! Perfect

The staff at the front check-in desk were quite unhelpful and unsympathetic. My father and I booked a hotel stay without knowing of the age restriction for check-in. I understand that this was our responsibility to know, however, the front desk people did not even attempt to care. We had to drive an extra 4 hours to bring someone over the age of 21 to check my friend and I in. They would not even hold our bags, assist us with our bags, or help with parking until my partner sternly told them it was the LEAST they could do once he arrived. They said that they were unable to help us with our bags because of Covid--but only wore a face shield as protection. I just find that ironic. After all the fuss and checking in, they were quite nice and helpful. To us, it was a bit late for that. Now for the room. It was nice other than the hotel shower clogging up with water every time someone used it. Cleaning services were good and it was quiet. My friend and I decided to get breakfast at the hotel--big mistake. Do not waste your money there. We ordered 2 omelets and a small latte. The omelets were unseasoned and took over 20 minutes to make. Total was $44 dollars for a meal that cost less than $10 to make. Sorry for the long post but...I have stayed at this hotel before and had a wonderful time. The rooms and hotel itself are beautiful and convenient. However, this experience leads me to believe it is not worth my money.

No garbage pickup.

The place is clean, the room is clean, the only draw back is the lack of good taxi service. The staff told me, 'Well, we are not sure any taxi service is available for you'. Because the area is crime ridden, taxi drivers are reluctant to come to this area. I ended up walking a lot to and fro from this hotel. I even missed some appointments. God help Chicago!

Parking was difficult. NO amenities. Room was too hot. Disturbance from street people.The hotel was run down and dirty, threadbare carpet in hallways.

East Wacker Dr Chicago IL

Hotel highlights

  • Walking distance to Chicago Riverwalk and Grant Park
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in The Loop, Hyatt Regency Chicago is next to popular attractions like Chicago Riverwalk and Michigan Avenue Bridge. This 4-star hotel has 2019 guestrooms and offers conveniences like 4 restaurants, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy dining at Stetsons Modern Steak, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

The 2019 rooms have an array of amenities, including iPod docks, coffee makers, and free newspapers. 48-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, laptop-compatible safes, and ironing boards are also standard.


Property features

Guests of Hyatt Regency Chicago enjoy a health club, free WiFi in public areas, and conference space. If you drive, self parking is USD 53 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, express check-in, and express check-out.

Room options

Suite (Skyline Suite)

1 King Bed | Sleeps 3

Deluxe Suite (Millennium Suite)

1 King Bed | Sleeps 3

Club Room, 1 King Bed

1 King Bed | Sleeps 3

Club Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Hyatt Regency Chicago

Everyone (119) Couples (17) Family (43)
4
Everyone

Perfect location, wonderful service and the restaurant, bar, and market exceeded our expectations! Great stay!

By on Jul 30, 2021

Review comment responded on Jul 30, 2021

Thank you for staying with us. We appreciate your feedback.

5
Family Business Business

I like my room close to nice view

By on Jul 29, 2021

Review comment responded on Jul 29, 2021

Thank you for sharing your feedback and staying with us at Hyatt Regency Chicago!

2
Partner Couples

$50 to stay off-site with a long confusing walk. I had the executive suite, it was the worst bathroom I have seen in a hotel in a long time. The shower door ooens and blocks the towels, the Kleenex Is stick half under the mirror. Just poor design for the suite, 9tj floor, the train was very loud

By on Jul 28, 2021

Review comment responded on Jul 28, 2021

Thank you for staying with us. We appreciate your feedback.

2
Family

For the price i was expecting a lot more from the hotel. Our room was dirty and mussing hand towels. Staff was friendly and provided hand towels. The room was updated but just not clean.

By on Jul 26, 2021

Review comment responded on Jul 26, 2021

Thank you for staying with us. We appreciate your feedback!

5
Family

It was a pleasant stay. Staff was friendly and helpful.

By on Jul 24, 2021

Review comment responded on Jul 24, 2021

Thank you for staying with us. We appreciate your feedback

5
Family Business Business

Have stayed various times at the Hyatt. Super convenient location for visiting the sites in the area. And those beds.... So nice!

By on Jul 13, 2021

Review comment responded on Jul 13, 2021

Thank you for staying with us. We appreciate your feedback!

4
Everyone

By on Jul 6, 2021

Review comment responded on Jul 16, 2021

Thank you for staying with us. We appreciate your feedback!

5
Everyone

By on Jun 29, 2021

Review comment responded on Jul 9, 2021

Thank you for staying with us. We appreciate your feedback!

4
Everyone

By on Jun 27, 2021

1
Everyone

By on Jun 17, 2021

Review comment responded on Jun 28, 2021

Thank you for your message. We appreciate your feedback.

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