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Recent guest reviews

It was good spot and central to where I needed to be. Staff was helpful, and it was perfect spot for what my needs were this trip.

Good hotel.

The hotel room was great for a family. Very quiet and the beds were really comfortable. The breakfast could have been better but it still was fine for our family. I would gladly stay here again.

We had a 5 day 4 night stay. The hotel was clean and the staff were nice but there was no house keeping service, not even for the basics such as changing towels or making sure we had toilet paper. We asked to have our room cleaned on day 3 and were told that we needed to be out of the room for 3 hours, we were gone for 5 and they hadn't cleaned. They served the same breakfast sandwiches or french toast sticks everyday, there was no variety. Also, there is no hot tub.

We liked the room layout & the Grab & Go is convenient. It's weird that their shower stalls are very big but the soap/toiletry dish is the size you'd find on a cruise ship (very little room). The pool was closed a few times when we wanted to use it due to treatment - it'd be nice if they did that at the same time each day (early in the morning).Most of the staff was nice.

Great value and the heated pool is awesome. Easy to drive in and out

A LADY NAME SARAH WAS SOOOO RUDE AND RACIST

Clean and spacious room. Near to interstate, food and golf course. Friendly staff.

Room was larger than expected with a large couch and ottoman. Separate bar area.

The girl at the front desk needs to work on her communication skills. At check-in she asked for a credit card (which all hotels do, obviously for incidentals). She told me I would be charged $50. I looked at her waiting for her to say for incidentals, that it would be refunded if unused, anything. Blank stare. I repeated back to her what she said and she said yes. After a long pause and me not forking over my card, she finally said for incidentals and to be refunded if unused. Hotel was clean and in good, updated condition. Smallest king bed I have ever seen, though.

The place was very clean and the staff was very nice

Rooms are nice with separate living area. Wet bar area is a nice touch. Bed was very comfortable. Several issues were: hdmi connection in the a/v panel didn't work, neither did one of the AC outlets, we could only get hot water from the bar sink, and there are not enough AC outlets by the bed, and the water pressure in the shower was weak. Overall though, it's a nice enough hotel.

Beautiful spacious rooms. Great breakfast.. Friendly staff.. Convenient location..

Great place to stay. Wonderful pool. Very clean room

It was ok.friendly costumer service. Good for families.

I (George) have white slippers. The soles were coal black after a few days. Carpet badly needs a shampoo.

North Arlington Heights Road Itasca IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hyatt Place Itasca places you within 2 miles (3 km) of Pirates Cove Childrens Theme Park and Alexian Brothers Medical Center. This 126-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

The 126 accommodations feature sitting areas. Guests can expect to find free WiFi and 42-inch flat-screen TVs with digital channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include sofa beds, refrigerators, and coffee makers.


Property features

Guests of Hyatt Place Itasca have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Room, Multiple Beds

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 Double Bed with Sofa bed, Accessible, Bathtub

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Room, Multiple Beds (Specialty)

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Hyatt Place Itasca

Everyone (27) Couples (4) Family (13)
4
Family

It was good spot and central to where I needed to be. Staff was helpful, and it was perfect spot for what my needs were this trip.

By on Nov 29, 2021

Review comment responded on Dec 2, 2021

Thank you very much for your kind review, we are glad you enjoyed your stay! Safe travels and we hope to see you again soon!

5
Business Business

Good hotel.

By on Nov 21, 2021

Review comment responded on Nov 24, 2021

Thank you for the positive rating! We are glad you enjoyed your stay, and hope that we can be of service to you again in the future!

5
Family

The hotel room was great for a family. Very quiet and the beds were really comfortable. The breakfast could have been better but it still was fine for our family. I would gladly stay here again.

By on Oct 7, 2021

Review comment responded on Oct 9, 2021

Thank you for the kind words! We appreciate your feedback, and are pleased to hear that you enjoyed your time with us. We do hope your travels bring you back to us in the future!

3
Family

We had a 5 day 4 night stay. The hotel was clean and the staff were nice but there was no house keeping service, not even for the basics such as changing towels or making sure we had toilet paper. We asked to have our room cleaned on day 3 and were told that we needed to be out of the room for 3 hours, we were gone for 5 and they hadn't cleaned. They served the same breakfast sandwiches or french toast sticks everyday, there was no variety. Also, there is no hot tub.

By on Jul 20, 2021

Review comment responded on Jul 21, 2021

Thank you for taking the time to write a review about our property. I do apologize that housekeeping service was not received as requested; Thank you for bringing this to our attention so that we can improve! We do hope to be your hosts again in the future!

4
Partner Couples

We liked the room layout & the Grab & Go is convenient. It's weird that their shower stalls are very big but the soap/toiletry dish is the size you'd find on a cruise ship (very little room). The pool was closed a few times when we wanted to use it due to treatment - it'd be nice if they did that at the same time each day (early in the morning).Most of the staff was nice.

By on Jul 7, 2021

Review comment responded on Jul 8, 2021

Thank you for taking the time to write us a review! I do apologize for the inconvenient timing of the pool maintenance, and we will strive to improve that in the future. Thank you again, and we hope that you'll choose to stay with us again in the future!

5
Family Family with small children

Great value and the heated pool is awesome. Easy to drive in and out

By on Jul 3, 2021

Review comment responded on Jul 7, 2021

Thank you so much for taking the time to write a review about our property. We are pleased to hear that you enjoyed our amenities, and we hope to have you stay with us again in the future!

5
Everyone

By on Jun 2, 2021

Review comment responded on Jun 2, 2021

Thank you!

1
Family Family with small children

A LADY NAME SARAH WAS SOOOO RUDE AND RACIST

By on May 10, 2021

Review comment responded on May 11, 2021

Thank you for taking the time and leaving feedback on your stay. With the importance of the topic mentioned, we would like to invite you to contact the hotel to provide details for an internal investigation.

4
Partner Couples Family

Clean and spacious room. Near to interstate, food and golf course. Friendly staff.

By , from Chicago on Nov 24, 2020

Review comment responded on Dec 4, 2020

Thank you for your feedback! I'm glad you enjoyed your stay. We look forward to seeing you again soon.

4
Everyone

By on Oct 24, 2020

Review comment responded on Oct 30, 2020

Thank you!

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