Skip to main content
Beginning of main content

Recent guest reviews

I did not like thier bathroom door. chances of serius injury. not kids friendy too. tap water were either too hot or too cold, difficult to adjust.

Good place to stay and visit everything by walk distance.

Great customer service

Very good hotel, great location.

I rented two rooms for my family and I. The 1st room had a water leak from the shower above us and the toilet was clogged. Maintenance had to come in 3 times to make repairs. The 2nd room we found leftover food in the refrigerator from the pervious people and it was extremely hard to get cold water from the sink faucet. What we liked was it was in a great location near a lot of restaurants and it was easy to walk to places. The staff was very good.

Good vibes good location and great staff

The hotel as very clean. My room was on the 16th floor, the view of the skyline was magnificent! Hotel had a really nice restaurant. Breakfast however, was terrible! As expected during COVID. Location was ideal bars and restaurants within walking distance. Overall I was very pleased, will return. :)

The hotel was clean and walking distance to all the things we wanted to see.

IT IS LOCATED VERY NEAR TO NAVY PIER, MILLENNIUM PARK and other tourist attractions.

Need more clean in bedroom

Located in a very nice area with many choices of restaurants

First of all love staying at Hyatt place but the Chicago River North the bathroom stinks and bathroom door didn’t stay close and the stopper for the door was knock out. The tub was dirty with orange stains and pillows were so flat and scratchy love how it’s close and walking distances to restaurants and driving distance to everything

Great location. Convenient to many restaurants and entertainment venues. Staff was excellent. Every single staff member I encountered was friendly and helpful. Climate control worked well. Bed was comfortable. Room was way above average in spaciousness for downtown Chicago.

The front desk staff were amazing right from our entry into the hotel! Beyond accommodating, helpful and full of wonderful info for our 48 hr stay. We had early check in and a very late check out which made life much easier! Both restaurants adjacent to the hotel were excellent as well. The room although modern and spacious, could have been a smidge cleaner (stain on carpet, some dust in the closet; very minor stuff). Also sound proofing is not a thing in this place lol But beds were comfortable, towels and bath well stocked so overall excellent spot! Location was ideal for us; everything was walkable including Andy’s Jazz Club which we highly recommend as well.

I like the space in the room and the wide window as well as the kiosk key entry.

Great location. Close to many restaurants and walking distance to the river walk and Magnificent Mile.

W Illinois St Chicago IL

Hotel highlights

  • Walking distance to State Street and House of Blues Chicago
  • Free on-the-go breakfast on weekends
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in River North, Hyatt Place Chicago/River North is adjacent to State Street and within a 5-minute walk of other popular sights like House of Blues Chicago. This 3.5-star hotel has 212 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a gym.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés.


Rooms

The 212 accommodations feature sitting areas. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are other standard amenities.


Property features

Renovated in 2016, Hyatt Place Chicago/River North offers a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 64 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a microwave in a common area, laundry facilities, and a reception hall.

Room options

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 5

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Guest reviews for Hyatt Place Chicago/River North

Everyone (15) Couples (5) Family (22)
3
Family Family with small children

I did not like thier bathroom door. chances of serius injury. not kids friendy too. tap water were either too hot or too cold, difficult to adjust.

By on Nov 28, 2021

5
Friends

Good place to stay and visit everything by walk distance.

By on Nov 14, 2021

Review comment responded on Nov 21, 2021

Thank you its great to hear you enjoyed the stay with us. we hope to see you soon, all the feedback is very important to make you next stay better and more enjoyable! Thanks for staying at Hyatt Place River North.

5
Family

Great customer service

By on Oct 8, 2021

Review comment responded on Oct 10, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

4
Family

Very good hotel, great location.

By on Oct 4, 2021

Review comment responded on Oct 10, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

3
Family

I rented two rooms for my family and I. The 1st room had a water leak from the shower above us and the toilet was clogged. Maintenance had to come in 3 times to make repairs. The 2nd room we found leftover food in the refrigerator from the pervious people and it was extremely hard to get cold water from the sink faucet. What we liked was it was in a great location near a lot of restaurants and it was easy to walk to places. The staff was very good.

By on Sep 15, 2021

Review comment responded on Oct 10, 2021

. Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you.

5
Family with small children

Good vibes good location and great staff

By on Sep 15, 2021

Review comment responded on Oct 10, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

5
Everyone

By on Aug 29, 2021

5
Family

The hotel as very clean. My room was on the 16th floor, the view of the skyline was magnificent! Hotel had a really nice restaurant. Breakfast however, was terrible! As expected during COVID. Location was ideal bars and restaurants within walking distance. Overall I was very pleased, will return. :)

By on Aug 20, 2021

Review comment responded on Aug 25, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Jul 22, 2021

4
Everyone

By on Jul 21, 2021

Hyatt Place Chicago/River North

66 W Illinois St, Chicago, IL 60654
url importing http://sso-opn.orbitz.com/Chicago-Hotels-Hyatt-Place-Chicago/River-North.h5501975-p2.Hotel-Reviews
There was an error importing /Chicago-Hotels-Hyatt-Place-Chicago/River-North.h5501975-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Chicago-Hotels-Hyatt-Place-Chicago/River-North.h5501975-p2.Hotel-Reviews

Frequently asked questions