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Recent guest reviews

Clean rooms friendly staff

na

Quiet hotel. Pool had a funky smell. Bed was uncomfortable. People at front desk were super friendly. Nice hot shower.

The pool and hot tub were very nice to have as a family.

The restaurant was nice with good breakfast and dinner selections.

This hotel is nice for the area. The lobby and entrance area is very grand and has convenient ammenities. There are small details around the hotel that make it seem less desirable. Most notable, I noticed several water stained ceiling tiles. We had a room on the first floor which was somewhat disability-friendly, I believe other rooms are more geared for that. The only complaint I have is the bathroom in the room was very small. Other than that the bed and room was just what is needed.

This hotel is located conveniently on two major cross streets. The parking is easy, the rooms are clean, and the beds are comfortable.

We were delighted with our stay and conference experience here. The staff care and attention to detail were extraordinary!

Beautiful facilities! Amazingly courteous staff! Very good restaurant. We were attending a concert in St. Charles and the hotel was a straight shot To the venue. I only wish the restaurant stayed open a little bit later. The friendliness of the staff, however, was amazing. I will stay there again and again and again and again.

We had a suite and we really enjoyed the room. It is in a location where you feel safe and everything you need is at this one location. Some parts of the hotel may be a bit tired looking but overall it is a nice place to stay.

Front desk inept and didn't try to solve our dilemma at all.

Very clean and quiet but No breakfast included. Had to fend for self.

I believe this is the fourth time we've stayed here and have always been satisfied. Staff has always been professional and willing to go that extra step which makes us feel comfortable. The only problem we have ever had was this news years evening with loud childeren running up and down the halls late at night, but it was new years after all.

Good little budget hotel. Not enough available partkings. Wish there were more lights on the far end parking lot. Overall it's ok for the value.

The pros: We stayed during a visit to Wheaton College. The location is perfect - just a quick 10 minute drive to the college. The restaurant is good; we enjoyed a nice dinner there our first night. The staff is very friendly and helpful and there was plenty of parking. The cons: The wallpaper in the room was peeling and the ceiling consisted of acoustic tiles that were stained and crumbling in places. The climate control for the room was SO loud it woke me every time the air conditioner or heater turned on in the middle of the night... and it cycled all night. I suppose I could have turned it off, but without it the room was stuffy and our sliding door opened into the hotel foyer, so leaving it open wasn't an option. It looked like the a/c had leaked many times - the acoustic tiles under the air vent were covered in water stains and warped. When we returned home, my daughter found her legs covered in insect bites. She wore long pants each day, but slept in shorts. I didn't think to check her bed for bed bugs, but wish I had. One final note... the hotel parking lot seems to be a gathering place for a few unsavory locals. Every time we entered or left the parking lot, there was a different group of people hanging out who didn't appear to be hotel guests. They were sitting in and around cars, with radios blaring, while smoking, swearing and talking loudly. There were a few nights when I returned to the hotel and ended up driving to the lot farthest from my room, to avoid walking alone to the door of the hotel. If we return to the area, I'll stay elsewhere.

S Gary Ave Carol Stream IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, an IHG Hotel is located within a few miles (5 km) of Cosley Zoo and Wheaton College. This 3-star hotel has 193 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a family restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, an IHG Hotel's 193 rooms provide MP3 docks, microwaves, and refrigerators. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Coffee makers, free weekday newspapers, and free local calls are also standard.


Property features

Guests staying at Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, an IHG Hotel enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, Accessible, Non Smoking (Mobility Roll-In Shower)

1 Twin Bed | Sleeps 5

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Guest reviews for Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, an IHG Hotel

Everyone (12) Couples (9) Business (5) Family (13) Other (1)
5
Family

Clean rooms friendly staff

By on Jul 29, 2021

3
Family

na

By on Jul 25, 2021

5
Everyone

By on Jun 29, 2021

3
Family with small children

Quiet hotel. Pool had a funky smell. Bed was uncomfortable. People at front desk were super friendly. Nice hot shower.

By , from Rockford IL on Aug 29, 2020

5
Everyone

By on Aug 9, 2020

4
Family with small children Family

The pool and hot tub were very nice to have as a family.

By on Jun 22, 2020

Review comment responded on Jul 28, 2020

Glad to read you were able to enjoy the pool area! Hope to see you again soon.

4
Everyone

By on Jan 16, 2020

4
Everyone

By on Aug 2, 2019

4
Business Business

The restaurant was nice with good breakfast and dinner selections.

By on May 14, 2019

4
Everyone

This hotel is nice for the area. The lobby and entrance area is very grand and has convenient ammenities. There are small details around the hotel that make it seem less desirable. Most notable, I noticed several water stained ceiling tiles. We had a room on the first floor which was somewhat disability-friendly, I believe other rooms are more geared for that. The only complaint I have is the bathroom in the room was very small. Other than that the bed and room was just what is needed.

By on Nov 24, 2018

Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, an IHG Hotel

150 S Gary Ave, Carol Stream, IL 60188
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