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Recent guest reviews

Excellent bar and restaurant. Pool was ICE COLD and tiles around pool were extremely slippery.

We ended up here completely unexpectedly. We had booked a room somewhere else but the reservation got messed up and we found ourselves without a place to stay. There was a big event at the Now Arena so rooms were scares. We had a choice between this room and another room that was considerably more expensive but in a hotel we were familiar with. In the end we decided to save the money and we were so happy we did. The Holiday in was so much nicer. It was clean and comfortable and friendly. We definitely scored.

so

No housekeeping the whole time we stayed. Called down to desk to ask for towels since we had not received housekeeping or fresh towels and a guy answered the phone and told us we had to come down and get them ourselves. Mind you, we were on the 4th floor.I came down to Chicago/Schaumburg to bury my grandmother and did not expect this type of service on top of mourning.

The property was clean and looked nice The checking in and out process was easy. Staff was friendly. The wifi and access to computers and printing was a plus. However they did not provide complementary breakfast.

Was told I had to pay extra for breakfast in the morning.... 10 dollars per person

The property was very easy to find--right off the interstate. The parking lot was well lit. They provided 2 bottles of water in room, which was nice

Nothing was unique. The location was good. It was the only reason we booked this hotel. The the nightly noise kept me up. The walls and ceilings are like paper.

Limited food options. Nice hotel, clean, pleasant people. Its basic nice.

EVERYTHING WAS FINE. THE ROOM WAS CLEANED. GREAT CUSTOMER SERVICE

The air conditioning wasn’t working, there was also some kind of convention going on on the 5th floor, and our room was on 4th. Furniture was moved around all the time, right above our heads during all 3 nights we stayed. So, due to air conditioning and VERY loud noise all night not much sleep. Complained and was given a ticket for a breakfast. We don’t really eat breakfast, so it was basically nothing. The staff was always nice and polite, but unhelpful, and the room was clean. But I will not book here again.

Clean friendly staff go above and beyond dont have any complaints really maybe kick kids out of the pool area at 10pm adult swim

Clean, nice people, great location to O'hare Airport. Quiet. The breakfast buffet is $10 per person but that's only because the room rate is so reasonable. The manager is very kind and accommodating. We always stay here when we come in for a family visit.

North Roselle Road Schaumburg IL

Hotel highlights

  • Walking distance to Schaumburg Medieval Times
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Schaumburg Medieval Times is a short stroll from Holiday Inn Chicago - Schaumburg, an IHG Hotel, and other popular attractions like Schaumburg Convention Center are within a few miles (5 km). This 3.5-star hotel has 137 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

The 137 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 43-inch flat-screen TVs. Other amenities include hair dryers, safes, and ironing boards. Weekly housekeeping is available.


Property features

At Holiday Inn Chicago - Schaumburg, an IHG Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include conference space, a business center, and a microwave in a common area.

Room options

Executive Suite, Non Smoking

1 Twin Bed | Sleeps 3

Room, Accessible, Non Smoking (Hearing, Mobility Tub)

2 Twin Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

1 King Bed | Sleeps 3

Executive Room, Non Smoking

2 Twin Beds | Sleeps 4

Guest reviews for Holiday Inn Chicago - Schaumburg, an IHG Hotel

Everyone (32) Couples (1) Family (9)
4
Family Friends

Excellent bar and restaurant. Pool was ICE COLD and tiles around pool were extremely slippery.

By , from Sussex on Sep 20, 2021

Review comment responded on Sep 23, 2021

Peter, We appreciate that you selected our hotel for your recent stay, and apologize that the pool temperature was not to your liking. It is unfortunate when situations like this occur, as we consistently maintain a water temperature that is conducive to a healthy chemical balance/chemistry. We were pleased to read that you enjoyed the bar and restaurant, and hope to welcome you back to the hotel again in the future.

5
Family

We ended up here completely unexpectedly. We had booked a room somewhere else but the reservation got messed up and we found ourselves without a place to stay. There was a big event at the Now Arena so rooms were scares. We had a choice between this room and another room that was considerably more expensive but in a hotel we were familiar with. In the end we decided to save the money and we were so happy we did. The Holiday in was so much nicer. It was clean and comfortable and friendly. We definitely scored.

By , from Valley Village on Sep 15, 2021

Review comment responded on Sep 15, 2021

Minnie, We can’t thank you enough for taking the time to share a review of your experience at our hotel. It’s wonderful to read your comments, and know that our hard work and dedication to our guests was appreciated. Please come visit with us again when you’re in the area!

1
Family

so

By on Jul 28, 2021

Review comment responded on Aug 1, 2021

Anonymous, We regret to hear about your disappointment regarding your experience with us. If you have a moment and are willing to share any specifics on these items it would help us to remedy these concerns. However, regardless of your response to my request we wanted to make sure that you know that your comments were received, and reviewed.

2
Family with small children Business Business

No housekeeping the whole time we stayed. Called down to desk to ask for towels since we had not received housekeeping or fresh towels and a guy answered the phone and told us we had to come down and get them ourselves. Mind you, we were on the 4th floor.I came down to Chicago/Schaumburg to bury my grandmother and did not expect this type of service on top of mourning.

By on Jun 5, 2021

Review comment responded on Jun 8, 2021

In behalf of the management & staff, I would like to apologized for the inconvenience regarding our housekeeping service! Thank you for letting us know of the situation! I will definitely convey your sentiments to our management team to review & revise accordingly! Sincerely, Benjie Gallardo Front Office Manager

4
Everyone

By on Mar 4, 2020

Review comment responded on Mar 7, 2020

Thank you for taking the time to post a review. We hope that you will visit with us again in the future!

4
Everyone

By on Sep 18, 2019

Review comment responded on Sep 19, 2019

Thank you for posting a review of our hotel. We hope you will consider us again when you are in the area.

5
Business Business

The property was clean and looked nice The checking in and out process was easy. Staff was friendly. The wifi and access to computers and printing was a plus. However they did not provide complementary breakfast.

By on Aug 28, 2019

Review comment responded on Sep 5, 2019

Thank you so much for your feedback! We appreciate you. Please come and see us again.

3
Family Family

Was told I had to pay extra for breakfast in the morning.... 10 dollars per person

By on Aug 25, 2019

Review comment responded on Aug 26, 2019

Good Morning, I do apologize if there was a miscommunication about breakfast upon booking the room. Unfortunately breakfast is only included if the reservation was booked with a package, that includes breakfast. These can only be booked on the Radisson Hotel site or via the hotel directly. We greatly appreciate your feedback & do hope to see you again!

5
Family

The property was very easy to find--right off the interstate. The parking lot was well lit. They provided 2 bottles of water in room, which was nice

By on Aug 10, 2019

Review comment responded on Aug 12, 2019

Thank you for staying. Your feedback is greatly appreciated. Please come & see us again!

1
Everyone

By on Aug 4, 2019

Review comment responded on Aug 5, 2019

Thanks for staying with us. We appreciate your feedback! Please come and see us again...

Holiday Inn Chicago - Schaumburg, an IHG Hotel

1998 North Roselle Road, Schaumburg, IL 60195
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