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Recent guest reviews

Very nice place to stay and reasonably priced.

The front desk staff really rude and nothing servicial. Amenities such us breakfast was not available just for Hilton Inn guest, because I heart that fot Hamptons was different. I asked many times for hair dryer, shampoo, conditioner, towels and toilet paper. Nevers arrives. Even when I ask (personally) at front desk, staff just said: You must wait. I would never came back there.

The agents attitude was horrible my room wasn’t even ready at the time of check in. There were several people in the lobby waiting to be checked in but no rooms was available!

Great location. Housekeeping missed my room though we were out of the room by 8:30 am

Great rooms and very friendly staff. I was able to work and get great rest during my stay.

I liked the gym facility and the view from the room. The room was spacious and the bathroom was set up nicely. I am pretty sure I was eaten alive by bedbugs though. I stayed 3 nights and woke up every morning with more little red raised bumps on my body. I checked the mattress and couldn't see anything but something was definitely eating me alive in that room.

Sparkling clean and comfortable. Great bed and shower.

Very convenient to downtown and areas around the loop.

Overall appearance is Great. Called the front desk to let them know oyr fridge was heating, and our room phone was connected. As to have both fixed the next day, neither were done. But, the actual atmosphere was great to be in.

East Cermak, Suite 300 Chicago IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour business center

Located in South Loop, Hilton Garden Inn Chicago McCormick Place is adjacent to Wintrust Arena and within a 10-minute walk of other popular attractions like McCormick Place. This 184-room, 3-star hotel has 4 restaurants along with conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central Chicago and also close to Soldier Field and Grant Park.


Dining

There are ample dining options with 4 onsite restaurants, including Fatpour Tapworks, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

Hilton Garden Inn Chicago McCormick Place's 184 rooms provide microwaves, refrigerators, and coffee makers. 55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free local calls, ironing boards, and desks are also available.


Property features

Renovated in 2018, Hilton Garden Inn Chicago McCormick Place offers an indoor pool, free WiFi in public areas, and a conference center. Valet parking is available for USD 59.00 per night. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center and laundry facilities.

Room options

Suite, 1 Bedroom, Corner

1 King Bed | Sleeps 4

Room, 1 King Bed, View, Corner

1 King Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Chicago McCormick Place

Everyone (11) Couples (2) Family (2)
5
Family

Very nice place to stay and reasonably priced.

By on Aug 30, 2021

Review comment responded on Sep 7, 2021

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

5
Everyone

By on Jun 29, 2021

2
Partner Couples

The front desk staff really rude and nothing servicial. Amenities such us breakfast was not available just for Hilton Inn guest, because I heart that fot Hamptons was different. I asked many times for hair dryer, shampoo, conditioner, towels and toilet paper. Nevers arrives. Even when I ask (personally) at front desk, staff just said: You must wait. I would never came back there.

By on Jun 22, 2021

Review comment responded on Jul 4, 2021

I wanted to say thanks for sharing the experience of your recent stay with us.I am sorry that one of our team member was mean and unpleasant to you. I wanted to say thanks for sharing the experience of your recent stay with us. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again

1
Partner Couples

The agents attitude was horrible my room wasn’t even ready at the time of check in. There were several people in the lobby waiting to be checked in but no rooms was available!

By on Jun 19, 2021

Review comment responded on Jul 4, 2021

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

5
Everyone

By on Jun 13, 2021

Review comment responded on Jul 4, 2021

We are sorry you encounter loud neighbors during your This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again

4
Everyone

Great location. Housekeeping missed my room though we were out of the room by 8:30 am

By on Dec 9, 2019

Review comment responded on Dec 12, 2019

Thank you for your review! We apologize for the mishap.

5
Business Business

Great rooms and very friendly staff. I was able to work and get great rest during my stay.

By on Sep 30, 2019

Review comment responded on Oct 2, 2019

Thank you for choosing to stay with us! We pride ourselves in excellent customer service. Please come again!

2
Business Business

I liked the gym facility and the view from the room. The room was spacious and the bathroom was set up nicely. I am pretty sure I was eaten alive by bedbugs though. I stayed 3 nights and woke up every morning with more little red raised bumps on my body. I checked the mattress and couldn't see anything but something was definitely eating me alive in that room.

By on Aug 16, 2019

Review comment responded on Oct 4, 2019

My Apologies. Please reach out to the hotel directly to resolve your matter.

5
Family

Sparkling clean and comfortable. Great bed and shower.

By on Jul 12, 2019

Review comment responded on Jul 12, 2019

Thank you for the awesome compliment! please come again!

5
Everyone

By on May 12, 2019

Review comment responded on May 27, 2019

Thank you for your review! We're thrilled to see that you enjoyed your time with us, and we look forward to welcoming you back again soon.

Hilton Garden Inn Chicago McCormick Place

123 East Cermak, Suite 300, Chicago, IL 60616
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