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Recent guest reviews

Close to everything

I like how the property was clean and the staff were friendly and helpful. It was a great location to all the downtown places and the river walk. Only downfall was the breakfast was going to be $10 for a brown bag breakfast.

Staff was super friendly and helpful. Was in walking distance of everything we wanted to see and do.

Excellent beds and linens; Well-organized room. Very nice staff - and props to the housekeeping staff who were always kind while having to share an elevator with guests.

Overall this is a nice hotel. I have stayed here before. I had a couple of issues. First of all, you had to schedule to have your room cleaned each day. Maybe I'm old school, but this should be a given. 2nd, I was charged $25 when I arrived 5 hours before the 4 PM check in. However, when I checked out 5 hours before the check out time, no one offered me a $25 credit. Double standard.

The hotel staff was fantastic. Very friendly and helpful. We really enjoyed out stay.

Great location. Short walking distance to must places to visit.

Location cleanliness and world standards

It was nice and clean, nice sheets and towels-the bed was hard as a rock and the pillows were awful.

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The hotel is so conveniently located right in the heart of downtown Chicago. We were able to walk to the millennium park, riverwalk, museums, and all sorts if great restaurants. The hotel was clean, service was spectacular. Every encounter with the staff was superb. They all went above and beyond to be courteous and friendly with us.

Great location but walls felt sort of thin(could here the neighboring rooms phone).

Staff was all super nice and helpful, even helped me get a great deal on parking near by. Room was clean and had everything we needed.

East Wacker Place Chicago IL

Hotel highlights

  • Steps from Chicago Riverwalk and Chicago Theatre
  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • 24-hour business center

Located in The Loop, Hilton Garden Inn Chicago Downtown Riverwalk is next to popular attractions like Chicago Riverwalk and Chicago Theatre. This 3-star hotel welcomes guests with 191 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.


Dining

Savor a meal from the comfort of your room with room service.


Rooms

The 191 rooms are soundproofed and have an array of amenities, including microwaves, refrigerators, and free local calls. 37-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer designer toiletries. Laptop-compatible safes are also included.


Property features

Renovated in 2015, Hilton Garden Inn Chicago Downtown Riverwalk offers a 24-hour fitness center, free WiFi in public areas, and conference space. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Partial View

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Chicago Downtown Riverwalk

Everyone (23) Couples (6) Family (14)
4
Family

Close to everything

By on Jul 23, 2021

Review comment responded on Jul 28, 2021

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

4
Friends

I like how the property was clean and the staff were friendly and helpful. It was a great location to all the downtown places and the river walk. Only downfall was the breakfast was going to be $10 for a brown bag breakfast.

By on Jul 17, 2021

5
Family

Staff was super friendly and helpful. Was in walking distance of everything we wanted to see and do.

By on Jul 16, 2021

Review comment responded on Jul 16, 2021

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

5
Everyone

By on Jul 12, 2021

Review comment responded on Jul 28, 2021

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

5
Everyone

Excellent beds and linens; Well-organized room. Very nice staff - and props to the housekeeping staff who were always kind while having to share an elevator with guests.

By on Jul 7, 2021

Review comment responded on Jul 15, 2021

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

4
Everyone

Overall this is a nice hotel. I have stayed here before. I had a couple of issues. First of all, you had to schedule to have your room cleaned each day. Maybe I'm old school, but this should be a given. 2nd, I was charged $25 when I arrived 5 hours before the 4 PM check in. However, when I checked out 5 hours before the check out time, no one offered me a $25 credit. Double standard.

By on Jul 6, 2021

5
Everyone

By on Jul 3, 2021

Review comment responded on Jul 15, 2021

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

5
Family

The hotel staff was fantastic. Very friendly and helpful. We really enjoyed out stay.

By on Jul 2, 2021

Review comment responded on Jul 15, 2021

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

5
Family

Great location. Short walking distance to must places to visit.

By on Jun 26, 2021

Review comment responded on Jun 28, 2021

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay!

5
Partner Couples

Location cleanliness and world standards

By on Jun 24, 2021

Review comment responded on Jun 28, 2021

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay!

Hilton Garden Inn Chicago Downtown Riverwalk

66 East Wacker Place, Chicago, IL 60601
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