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Recent guest reviews

USED TO BE MY FAVORITE PLACE TO STAY IN CHICAGO. THEY'VE RUINED THE LOBBY AND BAR WITH KITCH CHEAP DECOR. SAD TO SEE.

It’s the best. The service is perfect.

Personalized attention, excellent service, comfortable stay.

Great property. Pricey however. Quiet rooms but in heart of Michigan Avenue

Service was exceptional. From the doorman to reception to housekeeping to the bartender in the bar. Truly amazing service.

Business trip. Great service from staff there. Highly recommend it.

Great location, awesome view of the lake, very comfortable and spacious room.

Perfect service, beautiful room, highly recommended.

Absolutely amazing hotel and I now understand why everyone raves over the Four Seasons. I would stay here again if I can afford to. Service and every attention to detail are met.

The four seasons is consistently the best Hotel from “hello”. I’m only sorry I had to leave the hotel during the day to attend the meetings for which I travelled to Chicago. I could have happily stayed in my beautiful lake-view room the whole time.

Needed several items that we didn't pack and each time they were fulfilled by a very courteous staff member. Being connected to the 900 North Mall that also has a Make a Wish gift wrapping service was also extremely helpful --

I was in the smallest room in the hotel with a lake view. My friend booked the identical itinerary to me and had a suite. She had fruit and drinks with a nice note upon arrival and I had nothing. Very odd.

Centric location. Great staff. Business easily done on multiple meetings.

East Delaware Place Chicago IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Indoor pool

Located in Near North Side, Four Seasons Hotel Chicago is next to John Hancock Center and Water Tower Place. This 347-room, 5-star hotel has a full-service spa along with an indoor pool and a 24-hour health club.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11:00 AM.


Rooms

Four Seasons Hotel Chicago's 347 rooms are air-conditioned and provide minibars, free newspapers, and safes. Flat-screen TVs come with DVD players and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Four Seasons Hotel Chicago enjoy a full-service spa, an indoor pool, and a 24-hour health club. Valet parking is offered for USD 74 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Premier Suite, 1 King Bed, Accessible (Mobility)

1 King Bed | Sleeps 3

Suite, 1 Bedroom

1 King Bed | Sleeps 3

Executive Suite, 2 Double Beds, Lake View

2 Double Beds | Sleeps 3

Premier Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Four Seasons Hotel Chicago

Everyone (22) Couples (12) Business (4) Family (1) Friends (1) Other (1)
2
Partner Couples Business Business

USED TO BE MY FAVORITE PLACE TO STAY IN CHICAGO. THEY'VE RUINED THE LOBBY AND BAR WITH KITCH CHEAP DECOR. SAD TO SEE.

By on Jul 18, 2021

Review comment responded on Jul 29, 2021

Thank you for providing us with your feedback. We believe our exceptional service and talented craftspeople are the most important and memorable part of the FS Chicago experience, and we are proud to say that our dedication to hospitality excellence has not changed. We welcome the opportunity to have you back to your favorite Chicago home again in the near future.

5
Family

It’s the best. The service is perfect.

By on Jul 2, 2021

Review comment responded on Jul 29, 2021

We are delighted that you enjoyed your recent stay with us! Our FS Chicago family strives for perfection - or at least the human equivalence - we're thrilled to hear we left such a positive impression. Thank you for sharing!

5
Everyone

By on Nov 18, 2019

Review comment responded on Nov 21, 2019

Thank you for your five-star rating and hope to have you back again soon

2
Everyone

By on Oct 24, 2019

Review comment responded on Oct 24, 2019

Thank you for your feedback; we have passed along to the hotel manager.

5
Everyone

By on Oct 1, 2019

Review comment responded on Oct 2, 2019

Thank you so much for this five-star rating!

5
Everyone

Personalized attention, excellent service, comfortable stay.

By on Aug 20, 2019

Review comment responded on Aug 20, 2019

Thank you for the five-star rating! Hope to have you back again soon.

5
Everyone

Great property. Pricey however. Quiet rooms but in heart of Michigan Avenue

By on Aug 17, 2019

Review comment responded on Aug 19, 2019

Thanks for the compliments, especially on our location downtown. Come back soon!

5
Everyone

By on Aug 11, 2019

Review comment responded on Aug 12, 2019

Thank you for your 5 out of 5 review! We are thrilled to know how much you enjoyed our hotel!

5
Everyone

By on Aug 2, 2019

Review comment responded on Aug 2, 2019

Thank you for your 5 out of 5 review! We are thrilled to know how much you enjoyed our hotel!

5
Friends

Service was exceptional. From the doorman to reception to housekeeping to the bartender in the bar. Truly amazing service.

By on Jul 22, 2019

Review comment responded on Jul 24, 2019

We are delighted your stay was spectacular and our team exceeded your expectations. We hope to see you back soon.

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