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Recent guest reviews

The hotel is subpar and the mattresses are extremely old, uncomfortable and smelled like urine. When I requested a different room, I was told I could have a refund and because I needed a moment to repack and find another hotel for my family and I- the staff became unprofessional, disrespectful and rude. The manager felt we took too long to leave and became hostile. I was there for less than an hour.

The breakfast was surprisingly good.

Took 30 minutes to check in and when they finally got us checked in they gave us keys that didn’t work.

The lady who checked me in was so nice and accommodating. We were able to check in early. It was a very comfortable room. Great location. I ended up leaving my jacket in the closet of the room and called them to find out if they found it. They told me it was safe and they would work with me to make sure I got it back. Great customer service!!

Nothing unique. Typical hotel. Breakfast could be sooner got travelers who need to leave early.

Pretty nice hotel and stay. Slept great in the bed.

Great overall, just not a fan of the small gyms some hotels have.

Property and rooms were clean and comfortable. Key cards were horrible and deactivated every time we left. Pool had too much chlorine. Orbitz did not reserve my room as a pet room, like I requested, and they locked us out of our room until we paid more money.

My experience was awful from the time i approached the front desk on 1/25/2019 at 7:00 pm. I had already booked a room fully paid for and another that i had to pay for at the front desk when i arrived. The front desk person Richard was working that night. He had asked me to pay for one night at 89.56, so i approved. Richard said i will be paying for another night the next day which would have been OK. Seconds later he say my card declined (impossible). I called the bank and they said he swiped the card 4 times for different amounts of money. Richard denied this but i could see the transactions on my report. Richard kept saying it wasn't him your not getting your room unless i see its paid for. I asked for a manger he said he was the manager and no one else would be available util Monday. After he seen that i was not leaving, he went up to a suite to get a manger who was sleeping at the time. She came down and went into a system that Richard was not able to and seen that he was charging me multiple times. She told us he was not a manger and she apologized. She told me that she would get me my money back from all the charges and for the inconvenience she will talk with the owner for a refund for the 2nd room. That same night other charge was taken out for 178. She then said there was nothing she could do. I had a total of 500,00 in holds due to this hotel on my son suppose to be 10th birthday. I was so embarrassed at this situation an how the hotel handled it.

Great stay, good value. Close to everything (mall, six flags, all sorts of restaurants). Warm pool...in winter and very clean pool and hot tub.

Very close to shopping and restaurants. Easy navigation and right next to tollway.

Wonderful service and location! Best continental breakfast!

I had a quick trip into town and arrived very late at night. Staff was very friendly and helpful. Breakfast was good as well

I was pleasantly surprised by the cleanliness of the hotel and rooms and the comfort of the room. the spa and swimming pool we used every day it was nice to be 5 miles from the base where my son was in Boot Camp the mall next to the hotel was amazing and we really enjoyed the location and hospitality of the hotel. We would definitely stay there again!

Gurnee Mills Circle East Gurnee IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Gurnee Mills is a short stroll from Comfort Inn Gurnee near Six Flags, and other popular attractions like Six Flags Great America are within a few miles (5 km). This 63-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. It's connected to a shopping center in central Gurnee, and a short drive from Northwest Community Healthcare and Gold Pyramid House.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

All 63 rooms provide microwaves, refrigerators, and coffee makers. 49-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available. Housekeeping is available on request.


Property features

Guests staying at Comfort Inn Gurnee near Six Flags enjoy an indoor pool, a gym, and a spa tub. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Comfort Inn Gurnee near Six Flags

Everyone (20) Couples (7) Family (7) Friends (3)
1
Family Family with small children

The hotel is subpar and the mattresses are extremely old, uncomfortable and smelled like urine. When I requested a different room, I was told I could have a refund and because I needed a moment to repack and find another hotel for my family and I- the staff became unprofessional, disrespectful and rude. The manager felt we took too long to leave and became hostile. I was there for less than an hour.

By on Jul 28, 2021

Review comment responded on Aug 16, 2021

Thank you for your feed back.Our check out time is 11am and when we are in sold out situation we need to to give your room to other guest at 3 pm who is checking in.So sorry you felt that we are rude.

5
Family with small children

The breakfast was surprisingly good.

By on Jul 15, 2021

Review comment responded on Aug 16, 2021

Thank you for your encouragement. Hope to see you soon.

4
Everyone

By on Jul 12, 2021

Review comment responded on Aug 16, 2021

Thank you for staying with us

1
Family Family with small children

Took 30 minutes to check in and when they finally got us checked in they gave us keys that didn’t work.

By on Jun 19, 2021

Review comment responded on Jul 5, 2021

Thank you for taking time to give us your feed back. Sorry to hear that we did not meet your expectation during your last stay regarding check in process. I have share the feed back with new trainee and the senior team. Thank you for giving us opputunity to serve you

2
Everyone

By on Mar 15, 2021

Review comment responded on Mar 27, 2021

Thank you for the review. Your input is important to us.

4
Everyone

By on Mar 13, 2021

Review comment responded on Mar 27, 2021

Thank you for the review. We appreciate the feedback.

5
Partner Couples

The lady who checked me in was so nice and accommodating. We were able to check in early. It was a very comfortable room. Great location. I ended up leaving my jacket in the closet of the room and called them to find out if they found it. They told me it was safe and they would work with me to make sure I got it back. Great customer service!!

By on Mar 1, 2021

Review comment responded on Mar 2, 2021

Thank you for the great review! We appreciate you and hope to see you again soon!

4
Partner Couples

By on Dec 23, 2019

Review comment responded on Dec 27, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Friends Family

Nothing unique. Typical hotel. Breakfast could be sooner got travelers who need to leave early.

By on Dec 7, 2019

Review comment responded on Dec 9, 2019

Thank you for your review! We appreciate your feedback!

5
Everyone

By on Oct 7, 2019

Review comment responded on Oct 14, 2019

We would like to thank you for taking the time to complete our online survey. As our guest, your feedback is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We sincerely appreciate your business and we look forward to seeing you in the future. Comfort Inn Gurnee Mills Mall Area

Comfort Inn Gurnee near Six Flags

6080 Gurnee Mills Circle East, Gurnee, IL 60031
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