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Recent guest reviews

Accessible to airport and restaurants and mall area

Upon check-in, Best western couldn’t “find” my reservation. After showing my confirmation thru orbitz, still wasn’t in the system. After agreeing to pay separately, there credit cards system was down so I had to go out of my way

It was close to the airport, staff was helpful and made check out very easy by leaving the key in the room

It's just a normal hotel. The room is nice and clean

Definitely farther out from the city than I expected. Stay was totally acceptable. Felt clean and was comfortable

Extremly noisy. Felt as if I slept in the middle of the road. I was hearing every single car passing buy. Terrible

Staff was not helpful. Got to hotel before check-in., had to leave, they would not store bags. They said to leave them in the area by checkin. Halls we dirty, rooms OK, sounded like windows were open to Freeway while sleeping.

Great customer service! Airport shuttle was free and took me directly to my terminal! Excellent sheets - very comfortable!

Breakfast is good. Everything is very clean. Nice big plush king bed.

Fast Check In. Room Looked Neat and Clean. WiFi worked. Breakfast good. No complaints except the elevator was broken. Would stay again. Free shuttle too. 3-4 star hotel. Staff very nice.

The property upon arrival doesnt look very clean. Upin walk in and check in everything looked clean the front counter lady was very pleasant. Entering the room, we were not happy we paid for a king room got a very small room barely any walking space or room for out luggage. The walls and size of the bed had some kinda of stain on them. Dark stains on the carpet. Our room had an adjourned door to the next room which didnt feel safe at all, and very odd for a for a king size room. All night long it sounded like people were trying to open our doors. And at one point someone was. We didnt end up going to sleep until after 3 am because of it. And we could literally here the people next to us whole conversations. And last but not least the curtains are see thur, only the small white curtains close the darker ones dont close at all. It was a very uncomfortable feeling trying to change at all or leave the light on. Overall we werent happy with our stay.

Nice, clean and reasonable rates. Good location. Breakfast ok.

N Mannheim Road Franklin Park IL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Free airport shuttle

Best Western Plus O'Hare International South Hotel places you within a 10-minute drive of popular sights such as Rosemont Theatre and Rivers Casino. This 56-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

The 56 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 42-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other amenities include free newspapers, free local calls, and ironing boards.


Property features

Renovated in 2016, Best Western Plus O'Hare International South Hotel offers a fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus O'Hare International South Hotel

Everyone (23) Business (1) Couples (3) Family (5) Other (1)
1
Everyone

By on Feb 6, 2021

Review comment responded on Mar 17, 2021

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5
Friends

Accessible to airport and restaurants and mall area

By , from Chicago on Dec 5, 2020

5
Everyone

By on Aug 13, 2020

3
Everyone

Upon check-in, Best western couldn’t “find” my reservation. After showing my confirmation thru orbitz, still wasn’t in the system. After agreeing to pay separately, there credit cards system was down so I had to go out of my way

By on Jul 15, 2020

5
Everyone

It was close to the airport, staff was helpful and made check out very easy by leaving the key in the room

By on May 18, 2020

Review comment responded on Jun 5, 2020

Dear ssasas, Thank you so much for taking the time to share your feedback. We are delighted that you had enjoyed your time with us. We hope you are safe and look forward to welcoming you back again in the future. Warmest regards, Brandon M. Guest Relations Manager Best Western Plus O'Hare International South Hotel

3
Family Family

It's just a normal hotel. The room is nice and clean

By on Jan 29, 2020

Review comment responded on Jan 29, 2020

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to see that you enjoyed your accommodations. Know that we truly value your thoughts so that we may better serve again in the future. Warmest regards, Brandon M. Guest Relations Manager Best Western Plus O'Hare International South Hotel

4
Family

Definitely farther out from the city than I expected. Stay was totally acceptable. Felt clean and was comfortable

By on Dec 24, 2019

Review comment responded on Jan 2, 2020

Dear Anonymous, Thank you for taking the time by sharing your feedback with the online community. We are pleased to see that you had enjoyed your stay and found your accommodating clean and comfortable. Hopefully, your travels home were pleasant and we'll have an opportunity to welcome you back in the future. Warmest regards, Brandon M. Guest Relations Manager Best Western Plus O'Hare International South Hotel

1
Partner Couples Family

Extremly noisy. Felt as if I slept in the middle of the road. I was hearing every single car passing buy. Terrible

By on Dec 20, 2019

Review comment responded on Dec 20, 2019

Dear Anonymous, Thank you for taking the time to share your feedback. Please accept our sincerest apologies that you did have peaceful nights rest as we understand how frustrating that must have been. Certainly, everyone has different preferences and sensibilities so should you choose to visit us again let us know and we'll be happy to assign a room away from the street. Thank you once again for your valued feedback so that we may better serve you in the future. Warmest regards, Brandon M. Guest Relations Manager Best Western Plus O'Hare International South Hotel

2
Partner Couples Business Business

Staff was not helpful. Got to hotel before check-in., had to leave, they would not store bags. They said to leave them in the area by checkin. Halls we dirty, rooms OK, sounded like windows were open to Freeway while sleeping.

By on Sep 19, 2019

Review comment responded on Sep 23, 2019

Dear bryan, Please accept our sincerest apologies that we had failed to meet your expectations during your visit. However, know that your thoughts are truly important to us as our guests' feedback is essential toward improving upon our services and facilities. You can trust that your survey will be taken to heart so that we may better serve you again in the future. Warmest regards, Brandon M. Guest Relations Manager Best Western Plus O'Hare International South Hotel

3
Everyone

By on Sep 15, 2019

Best Western Plus O'Hare International South Hotel

3001 N Mannheim Road, Franklin Park, IL 60131
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