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Recent guest reviews

The views of the area were great! Also, you can't beat that fresh mountain air in the summer. The lady working the desk was very friendly and helpful.

I just came back from a great experience at the Best Western Mountainbrook Inn. The staff was very personable and everyone I encountered went out of their way to make sure me and my 7-year-old son had a comfortable stay. The two ladies in the front office were AMAZING! I got one of their names… A big shoutout to Tianna! (I’m sorry I most likely spelled that wrong.) Even the housekeeper made sure to keep me stocked on everything I needed in the room. The location was extremely close to Cataloochee and conveniently located near several places to eat. Rooms were updated and clean. We had two queen beds with a total of 8 fluffy pillows! There was a crew working on repainting the outdoor furniture, which showed that they cared about the upkeep of their property. Overall, I highly recommend staying here if you’re headed to this area to ski or snowboard.

I made The mistake of booking up the road at Ramanda the first night in town and it was disgusting and staff did not wear masks. Best western was so clean, friendly and following Covid protocol. In my reviews for Ramada and complaints to their corporate I suggested All who are needing a room in Maggie valley to go to best western! Thank you for the great experience.

This is not a new hotel but it is very well maintained and in a good location.

I always stay here when I come to Maggievalley and I am never disappointed!

Great breakfast and friendly staff. Will stay again when in the area

Really helpful staff. Good location. Good breakfast. Clean comfy room.

The room was clean and quiet. The staff was friendly. The breakfast was sufficient.

Quiet, clean hotel. The staff were very polite and helpful. Beautiful views of the surrounding mountains in Maggie Valley.

Located near the Blue Ridge parkway. Quite hotel. Staff did a very good job separating families from bikers. That was greatly appreciated since we were traveling with our infant. Breakfast was a nice variety and well stocked. The pool was clean.

This hotel was comfortable and okay for the price. It was much further away from the casino than what we read when searching for hotels near by.

Nice Stay, Good Location, Price on the higher end.

Rooms were very clean and service was great! We also ate at legends bar and grill next door food was very good.

Only thing the room needs is an easy chair! plenty of room!

Convenient location. Shower and toilet both took a really long time to drain.

Wonderful room and great service. No problems. Beds were comfortable. Breakfast was OK.

The weather was terrible but the area was nice and room comfortable. It was not as close to the casino as I had expected, but the weather may just made it seem long.

Very nice hotel to stay in. Rooms are very clean & updated comfortable beds nice all around stay. We were in town doing some motorcycle riding really enjoyed the area.

Excellent More word does not make its better review

Soco Road Route 19 Maggie Valley NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour business center

Best Western Mountainbrook Inn places you next to Maggie Valley Gem Mine and within a 5-minute walk of Maggie Valley Opry House. This 50-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

Best Western Mountainbrook Inn's 50 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards. Housekeeping is available once per stay.


Property features

Guests of Best Western Mountainbrook Inn enjoy an outdoor pool, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 4

Guest reviews for Best Western Mountainbrook Inn

Everyone (6) Couples (41) Business (2) Family (22) Friends (7) Other (5)
4
Family with small children

The views of the area were great! Also, you can't beat that fresh mountain air in the summer. The lady working the desk was very friendly and helpful.

By on Jun 28, 2021

Review comment responded on Jun 29, 2021

thanks for your review!

5
Family with small children

I just came back from a great experience at the Best Western Mountainbrook Inn. The staff was very personable and everyone I encountered went out of their way to make sure me and my 7-year-old son had a comfortable stay. The two ladies in the front office were AMAZING! I got one of their names… A big shoutout to Tianna! (I’m sorry I most likely spelled that wrong.) Even the housekeeper made sure to keep me stocked on everything I needed in the room. The location was extremely close to Cataloochee and conveniently located near several places to eat. Rooms were updated and clean. We had two queen beds with a total of 8 fluffy pillows! There was a crew working on repainting the outdoor furniture, which showed that they cared about the upkeep of their property. Overall, I highly recommend staying here if you’re headed to this area to ski or snowboard.

By , from Atlanta, GA on Dec 25, 2020

Review comment responded on Dec 27, 2020

thanks for your review!!

5
Family Family

I made The mistake of booking up the road at Ramanda the first night in town and it was disgusting and staff did not wear masks. Best western was so clean, friendly and following Covid protocol. In my reviews for Ramada and complaints to their corporate I suggested All who are needing a room in Maggie valley to go to best western! Thank you for the great experience.

By on Nov 23, 2020

Review comment responded on Nov 24, 2020

thanks so much for the review! hope to see you again

4
Everyone

By on Oct 16, 2019

Review comment responded on Oct 17, 2019

thanks for your review!!

4
Family

This is not a new hotel but it is very well maintained and in a good location.

By on Mar 19, 2019

Review comment responded on Mar 21, 2019

thanks for your review!!

5
Everyone

I always stay here when I come to Maggievalley and I am never disappointed!

By , from Asheville, NC on Mar 13, 2019

Review comment responded on Mar 14, 2019

thanks Brittany for your review!

5
Partner Couples

Great breakfast and friendly staff. Will stay again when in the area

By on Feb 9, 2019

Review comment responded on Feb 11, 2019

thanks Elizabeth for your review!! See you on your next visit to Maggie Valley!

5
Everyone

Really helpful staff. Good location. Good breakfast. Clean comfy room.

By , from Lafayette on Nov 24, 2018

Review comment responded on Nov 25, 2018

hi Billy and thanks for the review! Hope to see you next time when you visit Maggie Valley!

3

one nighter

Everyone

The room was clean and quiet. The staff was friendly. The breakfast was sufficient.

By , from NC on Nov 13, 2017

Review comment responded on Nov 17, 2017

Thanks for your review! We hope to see you on your next visit to Maggie Valley! Have a great day! Mary W. Front Desk Manager Best Western Mountainbrook Inn Maggie Valley, NC

4
Everyone

Quiet, clean hotel. The staff were very polite and helpful. Beautiful views of the surrounding mountains in Maggie Valley.

By , from North Carolina on Oct 21, 2016

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