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Recent guest reviews

Horrible condition of the rooms and bathrooms. Except the front lobby everything else is in pretty poor shape. Room service to order dinner was super slow. Zero amenities in the room - had to call and request an iron box and board. For the price this hotel is absolutely not worth it.

Must have been a beautiful hotel in its prime, currently shows evidence of neglect and poor implementation of resources. The rooms are clean but the decor is dated andthe paint is chipping. Bathroom looks grimy and needs ti bere done. It workswell for an overnight stay withit's proximity tito the embassy and other areas in the heart of Chennai. The staff is good and courteous.

Check in took more then 45 mins, all the 4 pillows in the room where of different sizes, dirty and stained curtains, no phone next to bed and you have to walk to the study table, slow room service, poor understanding of how international bookings work, do not accept discover cards,

This place is probably better for business travelers but its definitely cramped for families. The bathrooms were very small and i felt I like was in a plane toilet. The location is outstanding though and accessible to almost everything in mainland chennai.

Great location. But this hotel is not worth the price they charge. Terrible room layouts. Staff is slow and not trained properly. Guest services will not pick up phone. Had to call 4-5 times before they pick up. Spent lot of time to handle requests put on reservation at time of booking.

Bathroom dirty , room dirty bedsheets not changed only positive thing is the buffet breakfast

Hotel staff are not co-ordinating well for the room service and Billing payment.

Had Very good time , no issues. everything was excellent

Average. Costly food. Overall ok. Location is near US consulate

This hotel room had the most rust i have ever seen. Everything need a renovation. Staff is good. We got hair in the soup. Otherwise restaurant was fine.

Location was key for me. The hotel (staff and facilities) did not disappoint.

Pros: Staff were good, hotel was clean, restaurant was good Cons: Small rooms, Not a good interior design

BETTER THAN LAST TIME

601 Anna Salai Road Chennai Tamil Nadu

Hotel highlights

  • Steps from Consulate General of the United States, Chennai
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Central Chennai, The Park Chennai is adjacent to Consulate General of the United States, Chennai and within a mile (2 km) of other popular sights like Valluvar Kottam. This 214-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.


Dining

Enjoy dining at 601, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

All 214 rooms feature refrigerators, minibars, and coffee makers. 32-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with wired Internet and free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, safes, and phones.


Property features

Guests of The Park Chennai enjoy a full-service spa, a nightclub, and an outdoor pool. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for INR 1640 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a spa tub, and a sauna.

Room options

Deluxe Room Queen (For Smoking preference INR 250 will be additionally charge at property)

1 Queen Bed | Sleeps 3

Luxury Room Queen (For Smoking preference INR 250 will be additionally charge at property)

1 Queen Bed | Sleeps 3

Deluxe Twin Room (For Smoking preference INR 250 will be additionally charge at property)

1 Twin Bed | Sleeps 3

Studio (For Smoking preference INR 250 will be additionally charge at property)

1 Double Bed | Sleeps 3

Guest reviews for The Park Chennai

Everyone (5) Couples (2) Business (1) Family (3) Other (2)
1
Family

Horrible condition of the rooms and bathrooms. Except the front lobby everything else is in pretty poor shape. Room service to order dinner was super slow. Zero amenities in the room - had to call and request an iron box and board. For the price this hotel is absolutely not worth it.

By on Nov 24, 2019

Review comment responded on Nov 25, 2019

Dear Guest, Vanakkam At the outset, we would like to apologize for the experience you had during your stay with us. While we are aware that there are no reasons that could justify the lapses., we would like to assure you that our teams are working on investigating the root cause for the lapses that has resulted in your experience. We are in the process of putting steps in place to ensure that lapses you faced are addressed and that they do not recur. We look forward to welcoming you back to The Park for a better experience on your next visit to Chennai.

3

good only for a day stay

Everyone

Must have been a beautiful hotel in its prime, currently shows evidence of neglect and poor implementation of resources. The rooms are clean but the decor is dated andthe paint is chipping. Bathroom looks grimy and needs ti bere done. It workswell for an overnight stay withit's proximity tito the embassy and other areas in the heart of Chennai. The staff is good and courteous.

By on May 19, 2018

Review comment responded on Jun 26, 2018

Dear Guest, Vanakkam and Thank you for your feedback We have noted your brief feedback and thank you again for your valuable time. I have shared this with my team to ensure the areas highlighted are screened immediately for improvement. We look forward to welcoming you back to THE Park for a better experience on your next visit to Chennai

2

will never do this

Everyone

Check in took more then 45 mins, all the 4 pillows in the room where of different sizes, dirty and stained curtains, no phone next to bed and you have to walk to the study table, slow room service, poor understanding of how international bookings work, do not accept discover cards,

By , from NY on May 6, 2017

3

great location for business, but cramped

Family

This place is probably better for business travelers but its definitely cramped for families. The bathrooms were very small and i felt I like was in a plane toilet. The location is outstanding though and accessible to almost everything in mainland chennai.

By on Feb 7, 2017

2
Everyone

Great location. But this hotel is not worth the price they charge. Terrible room layouts. Staff is slow and not trained properly. Guest services will not pick up phone. Had to call 4-5 times before they pick up. Spent lot of time to handle requests put on reservation at time of booking.

By on Jul 23, 2016

2

close to embassy

Everyone

Bathroom dirty , room dirty bedsheets not changed only positive thing is the buffet breakfast

By on Apr 12, 2016

2
Everyone

Hotel staff are not co-ordinating well for the room service and Billing payment.

By on Mar 28, 2016

5

excellent hotel at right location

Other

Had Very good time , no issues. everything was excellent

By on Dec 20, 2012

3

ok

Business

Average. Costly food. Overall ok. Location is near US consulate

By on May 2, 2012

3

most rust i have seen

Couples

This hotel room had the most rust i have ever seen. Everything need a renovation. Staff is good. We got hair in the soup. Otherwise restaurant was fine.

By on Dec 31, 2011

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