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Recent guest reviews

Quick access to major highways but not in a too crowded or busy area.

Nothing unique, was a clean nice property with a great location

I like that it looks modern as soon as you come in and that it doesn’t look dated. The staff was also very pleasant and welcoming. The bedding decor is nice. However, the rooms are not well taken care of. The pillows are more like throw pillows that belong on a couch. There are holes in the walls by the baseboard and the bathrooms are so small. The carpet is also dirty and needs to be replaced.

Great customer service cleanliness availability & value. So welcoming!

Everything was great. I didn't care too much for the breakfast, but there were places to eat within walking distance if we chose from the hotel.

Great hotel for the price. The beds where vet comfortable.

Check in and out were performed in a professional and timely manner. Pleasant staff, efficient housekeeping.

I needed a place to stay for two nights while I was assisting a family member preparing to move cross-country. SleepInn was convenient to everyone, and the rates were acceptable. There were some minor "irritants" tho, one being children running loudly in the halls at 10:00 pm (but only lasted for 20 minutes so I didn't complain...they could have been cooped up in a car all day) ... and the other were dogs barking that were left in a van overnight just outside my window. This occurred on both nights of my stay. However, I realize that this hotel is a prime location and I suspected it would be quite well travelled, so I tolerated the "noise". It was the weekend, by the way. If I had wanted complete peace and quiet I would have stayed in my own home that I can micro-manage, LOL ;)

Had a great stay. The room was very clean and comfortable. The staff was very friendly and helpful with my questions.

The hotel was excellent love the staff the room was clean and refreshing also really enjoyed the breakfast that was served

Perfect location. Good location for us. Close to the park for a cross country location.

Stayed at this hotel. Room recently refurbished - hotel being remodeled. Staff was great. Great value for the price. Will stay there again.

A great place to stay. Room was very comfortable. Location was great for me. Price was the best. Will stay again on my next trip toCharlotte.

I stayed in room 207 and ac was very loud and pillows were not at the top of the bed

I had a great experience....just started a new job here in Charlotte, and had to find a hotel to stay at, when I didn't know the town at all. The people were friendly, the room was comfortable, and the location was close to a good retail center in Matthews. Can't recommend it enough!

We had a very nice time. The hotel staff were very friendly. The location was nice to downtown Charlotte.

Beat-up rooms, erratic service from front desk staff and maids. Poor value for price. Only good thing is location--very handy if you are visiting Matthews.

The Sleep Inn in Matthews was perfectly located for where I needed to go and was convenient to food and local shopping. The rooms were clean, the staff pleasant, and the complementary breakfast was much appreciated. I'll stay there again should I need to be in the area.

Matthews Park Dr Matthews NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Sleep Inn Matthews-Charlotte places you within a 15-minute drive of popular attractions such as EpiCentre and Discovery Place. This 79-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 8:30 AM.


Rooms

All 79 rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests of Sleep Inn Matthews-Charlotte enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Sleep Inn Matthews-Charlotte

Everyone (7) Couples (1) Business (1) Family (5) Other (3) Friends (1)
5
Everyone

Quick access to major highways but not in a too crowded or busy area.

By on Aug 20, 2021

Review comment responded on Aug 23, 2021

Thank you for choosing our hotel. We are glad to see you enjoyed your stay. Hope to see you again soon,

4
Business Business

Nothing unique, was a clean nice property with a great location

By on Sep 3, 2019

3
Family

I like that it looks modern as soon as you come in and that it doesn’t look dated. The staff was also very pleasant and welcoming. The bedding decor is nice. However, the rooms are not well taken care of. The pillows are more like throw pillows that belong on a couch. There are holes in the walls by the baseboard and the bathrooms are so small. The carpet is also dirty and needs to be replaced.

By on Aug 18, 2019

1
Everyone

By on Jul 16, 2019

5
Everyone

Great customer service cleanliness availability & value. So welcoming!

By , from hooper ut on May 16, 2018

Review comment responded on May 25, 2018

Thank you for your review! Please come back and see us again!

5
Everyone

Everything was great. I didn't care too much for the breakfast, but there were places to eat within walking distance if we chose from the hotel.

By , from Matthews, NC on Apr 12, 2018

Review comment responded on Apr 13, 2018

Thank you for your review. I am sorry that breakfast was not as you expected. Please come back again and see us again.

4
Everyone

Great hotel for the price. The beds where vet comfortable.

By on Jul 24, 2016

4
Business

Check in and out were performed in a professional and timely manner. Pleasant staff, efficient housekeeping.

By on Mar 30, 2016

Review comment responded on Apr 20, 2016

Thank you for your comments. We are working on a plan to expand out kitchen so that we can qualify for the license to serve a hot breakfast. I have shared your comment regarding the coffee with the staff that services breakfast.

3

convenient !

Everyone

I needed a place to stay for two nights while I was assisting a family member preparing to move cross-country. SleepInn was convenient to everyone, and the rates were acceptable. There were some minor "irritants" tho, one being children running loudly in the halls at 10:00 pm (but only lasted for 20 minutes so I didn't complain...they could have been cooped up in a car all day) ... and the other were dogs barking that were left in a van overnight just outside my window. This occurred on both nights of my stay. However, I realize that this hotel is a prime location and I suspected it would be quite well travelled, so I tolerated the "noise". It was the weekend, by the way. If I had wanted complete peace and quiet I would have stayed in my own home that I can micro-manage, LOL ;)

By , from Asheville on Feb 23, 2016

Review comment responded on Apr 20, 2016

I am so sorry for the irritants. We do our best to provide everyone with a quiet, comfortable stay and unfortunately we occasionally have other forces that make that difficult. We do not normally have a noise issue. I do hope that you will visit us again and give us another chance.

5
Everyone

Had a great stay. The room was very clean and comfortable. The staff was very friendly and helpful with my questions.

By , from Matthews, NC on Feb 14, 2016

Sleep Inn Matthews-Charlotte

9900 Matthews Park Dr, Matthews, NC 28105
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