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Recent guest reviews

Big and spacious lobby. Room is little tight. Close to airport and highways

Very easy and fast check-in ,and front desk workers were very polite and curtious.

I loved the lobby / restaurant area. It also had an indoor/outdoor pool in the lounge area. . Very prettt and peaceful.

The rooms are too small. The room has a smell of cigarette. The maintenance guys came to the room to fix the TV and the guy smells like a straight cigarette smoke in the room. He left that smell in the room for a longtime.

Very clean, all in room amenities had been disinfected and were wrapped (hair dryer, coffee

Was pretty bummed out that even during covid the gym and pool was open but not the jacuzzi.

great staff, but lounge staff were missing great location and shuttle

Air conditioning did not cool the room. Switched to another room and same issue. I set the thermostat to 63 and the room felt like it was 75 all night. I was hoping for at least 70.

Hotel a little dated but undergoing renovation. Otherwise great.

I was just there a few hours and it was very late. the room was extremely clean w/nice appointments. I would recommend replacing the carpet. super helpful staff and overall nice hotel

My Gold Versace Stud Earring came up missing out of my luggage.

We truly enjoyed our stay at the Sheraton Charlotte Airport Hotel. Our room was clean and the staff was very nice and accommodating. I will be visiting again soon. Keep up the good work Sheraton!!!

Good open all hours hotel close to the airport. Courteous and helpful staff prepared to make sure you are well looked after.

Convenient clean hotel close to airport. Will stay again

Very nice hotel! Clean, staff ready when needed! And very informative about questions needed! Highly recommended.

Scott Futrell Drive Charlotte NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Free airport shuttle

Sheraton Charlotte Airport Hotel is located 2.2 mi (3.6 km) from Carolinas Aviation Museum and within a 10-minute drive of Bryant Park. This 3.5-star hotel has 222 guestrooms and offers conveniences like a restaurant, an outdoor pool, and an indoor pool.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

The 222 rooms have an array of amenities, including refrigerators, coffee makers, and safes. Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

Sheraton Charlotte Airport Hotel features an indoor pool, an outdoor pool, and a gym. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Club Room, 1 King Bed, Non Smoking (Club level)

1 King Bed | Sleeps 3

Deluxe Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 4

Club Room, 1 Double Bed, Non Smoking (Club level)

1 Double Bed | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Sheraton Charlotte Airport Hotel

Everyone (26) Business (1) Couples (3) Family (5)
4
Family

Big and spacious lobby. Room is little tight. Close to airport and highways

By on Sep 26, 2021

5
Everyone

Very easy and fast check-in ,and front desk workers were very polite and curtious.

By on Jun 29, 2021

5
Everyone

By on May 10, 2021

Review comment responded on May 21, 2021

Thanks for staying with us. We appreciate your feedback

5
Business Business

I loved the lobby / restaurant area. It also had an indoor/outdoor pool in the lounge area. . Very prettt and peaceful.

By on Apr 10, 2021

Review comment responded on Apr 13, 2021

Thanks for staying with us. We appreciate your feedback!

1
Family with small children

The rooms are too small. The room has a smell of cigarette. The maintenance guys came to the room to fix the TV and the guy smells like a straight cigarette smoke in the room. He left that smell in the room for a longtime.

By on Feb 8, 2021

5
Everyone

Very clean, all in room amenities had been disinfected and were wrapped (hair dryer, coffee

By on Feb 6, 2021

Review comment responded on Feb 8, 2021

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

Was pretty bummed out that even during covid the gym and pool was open but not the jacuzzi.

By , from Las Vegas on Oct 26, 2020

Review comment responded on Oct 26, 2020

Thanks for staying with us. We appreciate your feedback!

4
Everyone

great staff, but lounge staff were missing great location and shuttle

By , from Indiana on Jun 24, 2020

Review comment responded on Jun 25, 2020

Thanks for staying with us. We appreciate your feedback!

2
Family Family with small children

Air conditioning did not cool the room. Switched to another room and same issue. I set the thermostat to 63 and the room felt like it was 75 all night. I was hoping for at least 70.

By on Feb 9, 2020

Review comment responded on Feb 24, 2020

Good afternoon, Thank you so much for your response as we appreciate our guest feedback, so that we can address the challenges and make our guest experience better. We truly apologize for your inconvenience and will give this information to our Chief engineer to be addressed immediately. We hope that the next time you’re in Charlotte you allow us another opportunity to change your thoughts about the Sheraton Charlotte Airport. Thank, Darla McKinney

5
Everyone

By on Nov 20, 2019

Review comment responded on Nov 21, 2019

Thanks for staying with us. We appreciate your feedback!

Sheraton Charlotte Airport Hotel

3315 Scott Futrell Drive, Charlotte, NC 28208
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