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Recent guest reviews

The parking lot looked as if the hotel was under construction with dumpsters and a work utility trailer. We went in only to find the elevator was not working , we had to use the steps the entire time being there.

Did not give me all of my deposit back!! It was not bad as far as the room. I got a room with a jetted tub. I enjoyed it. I was upset because I had to pay a $100 cash deposit and was told I would get it back the next day as long as I did not smoke in the room. I do not smoke and never in my life smoked in a hotel room so was pretty confident I would get it back. The next morning, when checking out, the front desk had a maid check the room to make sure I didn’t smoke or do anything to the room. They assured me that it was just a routine and it should be fine to get my money back. They gave me my money back without mentioning anything. Later on I find out that they only gave me $80 of my $100 back. Where is my $20

Beds were very comfortable

Room was clean but building is old and need to be renovated. They offer breakfast. It’s good for a short stay.

The front desk agent Lakeisha, she was very kind and respectful. I had a few issues with my tv and she was on top of it right away. This property is a very nice getaway spot. Thank you guys again.

Convenient location right off highway. Friendly staff. Including breakfast which is nice. It only lasts three hours.

Hotel is in convenient location and allows pets and smoking even though I don't need either one. The rooms are NOT sound proof in any way and you can hear everything from next door to upstairs. The breakfast had not much to offer for diabetics or low carb dieters - not even decaf coffee. but overall I got what I was offered.

spartan, clean and good for 1 night. just a stop on a trip

Overall bad experience. Staff was rude. Paid for for adults to stay, but they would only give us 1 extra pillow. Said it was against by policy. Are you kidding me? Also had to beg for extra towels, again I paid for 4 adults to stay and the gave us three towels. Bed sheets were dirty. Room wasn’t cleaned well. Will never stay here again.

Friendly staff clean and comfortable would definitely stay again!!!

Decided to surprise my boyfriend with a hotel when he came to visit me from out of state, I called the hotel to see if he could check in before I got off work so he didn’t have to drive around for 3 hours. The front desk manager told me no because his name was not on the reservation and had the worst attitude, I didn’t appreciate how she acted. So I called Orbit, had his name put on the reservation, so he goes to the hotel and she tells him he can’t check in because it’s my card on file, again with extreme attitude. So I call her back and tell her I don’t get off for a couple hours. I’ve already paid for the hotel, my card is already on file, I put his name on the reservation and still don’t understand. I had never had this problem at any hotel ever! She was so extremely rude that I didn’t even want to stay there anymore. But I couldn’t cancel because I didn’t want to get charged. So we ended up staying there. The rooms were the smallest hotel rooms I’ve ever seen. And not to mention not very clean. There was still qtips from the previous guests I’m guessing and the bathroom wasn’t that great. But I can get over that because it was a cheaper hotel. The reason I will NEVER stay at this hotel or any other Microtel inn is because of the front desk manager Michelle. For someone who is working front desk and a manager, she needs to be more professional and friendly, also not talk to people like she does. I don’t think she should have that position.

My husband and I stayed 4 nights while on vacation. The building could use a little TLC, just little things. The bed was okay, but two bad backs are picky. The room was small and a little awkward in layout. My one real complaint was the window did not block the street light. Needs something over the top of the window. We would stay again.

Easy access to highway a plus, but had stayed there 3 yrs ago and it was much nicer needs some new carpets and amenities. No frig in room could upgrade for more money. Staff was not very friendly. Will be looking for a new place for my next Charlotte visit

Very Nice Staff... Overall a Very Good Stay. Thanks.

Banner Elk Drive Charlotte NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • 24-hour business center

Located 1.6 mi (2.5 km) from Metrolina Tradeshow Expo, Microtel Inn & Suites by Wyndham Charlotte/Northlake is within a 5-minute drive of Northlake Mall. This hotel has 64 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

Microtel Inn & Suites by Wyndham Charlotte/Northlake's 64 air-conditioned rooms provide coffee makers, free long-distance calls, and free local calls. 32-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Safes, ironing boards, and desks are also available.


Property features

Guests of Microtel Inn & Suites by Wyndham Charlotte/Northlake enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a computer station, laundry facilities, and an ATM.

Room options

Suite, 1 Queen Bed with Sofa bed, Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Accessible with Roll In Shower, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Microtel Inn & Suites by Wyndham Charlotte/Northlake

Everyone (25) Couples (4) Family (1)
2
Partner Couples

The parking lot looked as if the hotel was under construction with dumpsters and a work utility trailer. We went in only to find the elevator was not working , we had to use the steps the entire time being there.

By on Oct 11, 2021

3
Partner Couples

Did not give me all of my deposit back!! It was not bad as far as the room. I got a room with a jetted tub. I enjoyed it. I was upset because I had to pay a $100 cash deposit and was told I would get it back the next day as long as I did not smoke in the room. I do not smoke and never in my life smoked in a hotel room so was pretty confident I would get it back. The next morning, when checking out, the front desk had a maid check the room to make sure I didn’t smoke or do anything to the room. They assured me that it was just a routine and it should be fine to get my money back. They gave me my money back without mentioning anything. Later on I find out that they only gave me $80 of my $100 back. Where is my $20

By on Oct 4, 2021

4
Partner Couples

Beds were very comfortable

By on Aug 17, 2021

5
Everyone

By on Aug 10, 2019

4
Family with small children

Room was clean but building is old and need to be renovated. They offer breakfast. It’s good for a short stay.

By on Aug 10, 2019

1
Everyone

By on Aug 2, 2019

5
Everyone

By on Jul 3, 2019

3
Everyone

By on May 13, 2019

5
Everyone

By on Apr 22, 2019

5
Everyone

The front desk agent Lakeisha, she was very kind and respectful. I had a few issues with my tv and she was on top of it right away. This property is a very nice getaway spot. Thank you guys again.

By on Mar 22, 2019

Microtel Inn & Suites by Wyndham Charlotte/Northlake

6309 Banner Elk Drive, Charlotte, NC 28216
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