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Recent guest reviews

I loved the bar, the pool area and the basketball court

No sticker at the door when checked in. One phone was broken. At the check out, I was charged wrongly - it took my time away when I need to rush airport. I was expecting much better than this. A/c in the elevator was broken and warm air coming out. The staff was sweet. Place was rundown. Towels and bed covering. Mobil key didn’t work at all. It didn’t let me have WiFi until I have room number. Overall it’s ok.

Very good location near I-485. Quiet (except for the person upstairs who thumped around until 2:30 a.m.). A number of restaurants are in walking distance. Hotel decor is modern. Could use a dimmer switch on ceiling lights. Shower water pressure is extra strong. Hot water is almost instant. Room coffee was poor. No hot breakfast provided Saturday morning - only a mystery brown bag to be taken from a cart. We went to McDonalds. This is a good hotel overall.

Liked comfortable bed - good for a day-end rest, and a hot breakfast.

Had to switch rooms twice due to cleanliness or problems with the room.

The hotel did not properly address the loud noises made by other guests above us. I was in contact with the night manager 4 times!!!! He couldn't find the source of the noise. He even came in our room and observe the noise. Yet the noised started around 11pm and last to 3am. I would like a full refund.

The room was great. Spacious and comfortable, and appreciated the kitchenette.

Front desk a little messy. First impressions. Otherwise stay ok

In room microwave is not working, slow wifi, below average breakfast, not friendly staff when check-in

We are a family of five, and the room layout was perfect!

Clean and good location. I would recommend this for anyone staying in this area.

They had a great room for 6 of us and it was very clean and breakfast was delicious

Very CLEAN facilities. Overwhelmingly friendly staff!!!

This property had bugs! My baby was bitten by bed bugs when we stayed here. We thought it might be a rash but later found one with luggage later. I will NEVER stay here again. Hotels have high risk for bugs but one would think a hotel of this caliber would treat for insects frequently. I will not return!

Great service and staff. Complimentary breakfast and a free HH. Nice and clean property.

Friendly family atmosphere with modern nature theme decor and Ambiente

The Homewood suites was run very well and was clean and modern. Would highly recommend for the price. Good value, in a clean and modern environment. Pillows were great!

Copper Way Charlotte NC

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Homewood Suites by Hilton Charlotte Ballantyne, NC is located 1.5 mi (2.4 km) from Reclining Bulls Statue and within a 10-minute drive of Carolina Place. This 117-room, 3-star aparthotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 9:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

Each apartment features a kitchen. A 40-inch LED TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include a coffee maker, free weekday newspapers, and free local calls.


Property features

Built in 2014, the brand new Homewood Suites by Hilton Charlotte Ballantyne, NC offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a free grocery shopping service, and free newspapers.

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 King Bed | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 4

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 4

Suite, Accessible, Non Smoking

2 Queen Beds | Sleeps 6

Guest reviews for Homewood Suites by Hilton Charlotte Ballantyne, NC

Everyone (9) Business (1) Couples (1) Family (10)
4
Family

I loved the bar, the pool area and the basketball court

By on Aug 4, 2021

Review comment responded on Aug 9, 2021

Thank for taking the time out to give us your honest feedback. We are glad that you were able to enjoy the amenities while you were here. Can't wait to welcome you back!

5
Everyone

By on Jul 3, 2021

Review comment responded on Jul 15, 2021

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

3
Family

No sticker at the door when checked in. One phone was broken. At the check out, I was charged wrongly - it took my time away when I need to rush airport. I was expecting much better than this. A/c in the elevator was broken and warm air coming out. The staff was sweet. Place was rundown. Towels and bed covering. Mobil key didn’t work at all. It didn’t let me have WiFi until I have room number. Overall it’s ok.

By on Jul 2, 2021

Review comment responded on Jul 6, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4
Partner Couples

Very good location near I-485. Quiet (except for the person upstairs who thumped around until 2:30 a.m.). A number of restaurants are in walking distance. Hotel decor is modern. Could use a dimmer switch on ceiling lights. Shower water pressure is extra strong. Hot water is almost instant. Room coffee was poor. No hot breakfast provided Saturday morning - only a mystery brown bag to be taken from a cart. We went to McDonalds. This is a good hotel overall.

By on May 9, 2021

Review comment responded on May 10, 2021

Thank you for taking the time out to give us your honest feedback. Can't wait to welcome you back We apologize on behalf of the breakfast as we are working on brining back the safest environment for you'll.

5
Family

Liked comfortable bed - good for a day-end rest, and a hot breakfast.

By on Apr 11, 2021

Review comment responded on Apr 12, 2021

Thank you for your wonderful feedback! We cant wait to welcome you back soon!

1
Everyone

Had to switch rooms twice due to cleanliness or problems with the room.

By on Apr 4, 2021

Review comment responded on Apr 5, 2021

Dear previous guest, Thank you for staying at the Homewood Suites by Hilton Ballantyne. My apologies for you not being pleased with your stay. Our staff takes pride in their work and ensures each guest is satisfied. I will share your feedback with our executive housekeeper. We cannot wait to have you home again! Hospitably yours, Michelle Peralta Assistant General Manager Homewood Suites Ballantyne

1
Family

The hotel did not properly address the loud noises made by other guests above us. I was in contact with the night manager 4 times!!!! He couldn't find the source of the noise. He even came in our room and observe the noise. Yet the noised started around 11pm and last to 3am. I would like a full refund.

By , from Charleston, SC on Sep 2, 2020

Review comment responded on Sep 3, 2020

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

5
Everyone

The room was great. Spacious and comfortable, and appreciated the kitchenette.

By on Mar 13, 2020

5
Everyone

By on Feb 3, 2020

4
Family

Front desk a little messy. First impressions. Otherwise stay ok

By on Jan 19, 2020

Homewood Suites by Hilton Charlotte Ballantyne, NC

12030 Copper Way, Charlotte, NC 28277
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