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Recent guest reviews

I did not like anything about the property except the front desk person she was great at getting me refunded for the attended stay

For a non smoking hotel the first thing you smell is marijuana..... it’s in the hallways / rooms / toilet was not clean / and just overall unclean

The hotel was good for the price paid. Room is exactly as pictured. The grounds and hotel as a whole were a little run down, could definitely use some TLC, but not terrible. There was no hot breakfast as described during to covid. The pool was also closed because of covid even though it was advertised as open. They also no longer have a hot tub even though it says they do. Again, for the price it was fine but I think I’d choose something a little more kept up next time. Location was good though - 20mins from downtown

We recently moved to Charlotte and stayed for 8 days while I our belongings were in transit. The staff was friendly and helpful.

Upon checking in I was Asked my name and for my credit card I was using but my identification was not checked. Anyone could have checked in and used my credit card to get a room. I a called early in the morning to ask for towels and wash clothes and was told staff was busy but they’ll get it too me and to put my dirty ones outside my room door. Well at 5:30 pm after waking from a nap I had to call down again. Hotel is quiet however no restaurant will deliver over here but two. Door dash wouldn’t even deliver here. Not a bad hotel customer is good but just please make sure your identification is being checked.

Breakfast was bagged, pool closed, was just not the hyatt house I have stayed at in other locations. I'm hoping the lower price reflected the lack of service.

I loved the suite and the staff was super friendly

It pots DIA to Shame. It was easy and the staff was helpful.

Excellent use of space. SO CUTE! Design and furnishings are GREAT.

Didn’t like it. I wouldn’t stay in that hotel again.

Very convenient from airport! Complimentary shuttle to hotel! Room is very cozy like a home! Great stay!

Wonderful staff that makes the stay enjoyable and stress free.

all i can say is WOW for the price it was amazing breakfast was awesome and the room was unbelievable

S Tryon St Charlotte NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

HYATT house Charlotte Airport places you within 2 miles (3 km) of Billy Graham Library and Charlotte Regional Farmers Market. This 3.5-star aparthotel has 135 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Each apartment features a kitchenette and space to spread out with a sitting area. Guests can expect free WiFi and a flat-screen TV with a DVD player and pay movies. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a safe.


Property features

At HYATT house Charlotte Airport, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and free newspapers.

Room options

Suite, 2 Bedrooms

1 King Bed | 2 Double Beds | Sleeps 7

Suite, 1 Bedroom (Top Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 1 Bedroom

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Guest reviews for HYATT house Charlotte Airport

Everyone (29) Couples (21) Business (15) Family (27) Friends (7) Other (4)
1
Partner Couples

I did not like anything about the property except the front desk person she was great at getting me refunded for the attended stay

By on Jun 7, 2021

5
Everyone

By on May 26, 2021

1
Everyone

For a non smoking hotel the first thing you smell is marijuana..... it’s in the hallways / rooms / toilet was not clean / and just overall unclean

By on May 24, 2021

4
Partner Couples

The hotel was good for the price paid. Room is exactly as pictured. The grounds and hotel as a whole were a little run down, could definitely use some TLC, but not terrible. There was no hot breakfast as described during to covid. The pool was also closed because of covid even though it was advertised as open. They also no longer have a hot tub even though it says they do. Again, for the price it was fine but I think I’d choose something a little more kept up next time. Location was good though - 20mins from downtown

By on Apr 3, 2021

3
Everyone

By on Mar 30, 2021

5
Family with small children

We recently moved to Charlotte and stayed for 8 days while I our belongings were in transit. The staff was friendly and helpful.

By on Feb 8, 2021

Review comment responded on Feb 8, 2021

Thank you soooo much!

3
Everyone

Upon checking in I was Asked my name and for my credit card I was using but my identification was not checked. Anyone could have checked in and used my credit card to get a room. I a called early in the morning to ask for towels and wash clothes and was told staff was busy but they’ll get it too me and to put my dirty ones outside my room door. Well at 5:30 pm after waking from a nap I had to call down again. Hotel is quiet however no restaurant will deliver over here but two. Door dash wouldn’t even deliver here. Not a bad hotel customer is good but just please make sure your identification is being checked.

By on Oct 25, 2020

Review comment responded on Nov 17, 2020

We apologize that your stay was less than desirable. Please note we will take your concerns in effort to improve our service in the future.

2
Partner Couples

Breakfast was bagged, pool closed, was just not the hyatt house I have stayed at in other locations. I'm hoping the lower price reflected the lack of service.

By on Jun 9, 2020

Review comment responded on Aug 2, 2020

Good Afternoon, Due to the pandemic our chains have reduced some of the amenities that we offer due to the safety of not only the staff but the guests as well. We apologize for the lack of communication in regards to the recent changes that have been implemented due to the Covid-19 Pandemic. We hope to see you in the future when we are up and going again.

5
Friends

I loved the suite and the staff was super friendly

By on Jan 21, 2020

Review comment responded on Jan 27, 2020

Thank you for your review. Safe travels

5
Partner Couples

It pots DIA to Shame. It was easy and the staff was helpful.

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

Thank you! Safe travels...

HYATT house Charlotte Airport

4920 S Tryon St, Charlotte, NC 28217
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