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Recent guest reviews

Staff was great and the place was clean, but they have weird small pillows that make sleeping a challenge.

I was very disappointed with this hotel the fire alarm went off nobody came to check & see if everyone got out of the building safely then they told us before the firemen arrived that we could go back into the building. Then there was no hot water the Man at the front desk said they were running off one tank & I had to keep the water running until it got hot & it never did when ask about adjustment on the bill he said the manger had to do it but it was no manger at the hotel

I like the location of the hotel with the restaurants aroundvit. However, i didnt like the pillows in the room as they are to soft and made it a bit uncomfortable getting to sleep

2nd time staying at this location. It's always clean and the staff is always friendly and professional

The rudeness of the moron at the front desk was only surpassed by the INCREDIBLE odor of marijuana throughout the entire property and the mildew of the linen in the room.

There were a nest of roaches under the tv. And they moved us but still.

We really enjoyed our stay at this country inn and suites in Concord. The room was good. The beds were fairly comfortable. The pillows were super uncomfortable and very small. There were stains on the sheets and on the shears. The water is super hot which I appreciate LOL the breakfast was pretty good and you can make your own waffles. Are the four days we were there the pool is only open two days in the hot tub was not open at all. It’s right off of the interstate. The staff was pretty nice. I felt safe even at night in the parking lot.

The kindness of the staff...manager 'on duty' excellent! The property was quiet - that is excellent!

very nice hotel for a quick stay. the room had a weird smoky smell but other than that it was good

The hot tub was not working but the rooms wgere nice and roomy. The breakfast wasny even available at 9 am or their wasnt any left

It was nothing exceptional Room smelled weird Toilet seat broken Fairly quiet though

The property was clean. It was a wpmderful experience. I will utilize this property in the near future. The rate was perfect. Didnt get to utilize the amenities due to Covid19. Overall a wonderful experience.

Convenience, cleanliness and the room was exceptionally clean.

It seemed like a cozy place until I got to my room and realized the water could only get warm. How do you not have hot water this day in age?! Also when the reservation was made the map on orbitz showed it to be in between the airport and the Levine hospital. Which is where I was headed so I went on and booked it. When I get there and get my car rental is when I realized it was not only further out but it was opposite direction of where the orbitz map showed

Everything thing was good except the bed & pillows they were not comfortable like the last room I had the last time I was here, me & my boyfriend tossed and turn all night long. But this will not stop me from coming back or recommending this hotel to family & friends. This is still a good hotel.

Dickens Place NE Concord NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Located within a leisurely stroll of The Dale Trail, Country Inn & Suites by Radisson, Concord (Kannapolis), NC is within a few miles (5 km) of Atrium Health Cabarrus. This 80-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a 24-hour business center.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 10:00 AM.


Rooms

The 80 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.


Property features

Guests of Country Inn & Suites by Radisson, Concord (Kannapolis), NC enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. There's free parking and an area shuttle for a fee. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking (Shower Only)

1 King Bed | Sleeps 2

Guest reviews for Country Inn & Suites by Radisson, Concord (Kannapolis), NC

Everyone (23) Couples (6) Family (16)
3
Business Business

Staff was great and the place was clean, but they have weird small pillows that make sleeping a challenge.

By on Sep 19, 2021

2
Partner Couples

I was very disappointed with this hotel the fire alarm went off nobody came to check & see if everyone got out of the building safely then they told us before the firemen arrived that we could go back into the building. Then there was no hot water the Man at the front desk said they were running off one tank & I had to keep the water running until it got hot & it never did when ask about adjustment on the bill he said the manger had to do it but it was no manger at the hotel

By on Aug 25, 2021

5
Everyone

I like the location of the hotel with the restaurants aroundvit. However, i didnt like the pillows in the room as they are to soft and made it a bit uncomfortable getting to sleep

By on Aug 5, 2021

5
Partner Couples

2nd time staying at this location. It's always clean and the staff is always friendly and professional

By on Jul 9, 2021

1
Family

The rudeness of the moron at the front desk was only surpassed by the INCREDIBLE odor of marijuana throughout the entire property and the mildew of the linen in the room.

By on Jun 25, 2021

Review comment responded on Jul 5, 2021

On behalf of our entire staff at Country Inn & Suites by Radisson, Concord (Kannapolis), NC - CONC we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

1
Family Family with small children

There were a nest of roaches under the tv. And they moved us but still.

By on Jun 22, 2021

Review comment responded on Jul 5, 2021

On behalf of our entire staff at Country Inn & Suites by Radisson, Concord (Kannapolis), NC - CONC we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

5
Friends

We really enjoyed our stay at this country inn and suites in Concord. The room was good. The beds were fairly comfortable. The pillows were super uncomfortable and very small. There were stains on the sheets and on the shears. The water is super hot which I appreciate LOL the breakfast was pretty good and you can make your own waffles. Are the four days we were there the pool is only open two days in the hot tub was not open at all. It’s right off of the interstate. The staff was pretty nice. I felt safe even at night in the parking lot.

By on Apr 10, 2021

Review comment responded on Apr 14, 2021

Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.

5
Family Business Business

The kindness of the staff...manager 'on duty' excellent! The property was quiet - that is excellent!

By on Apr 9, 2021

Review comment responded on Apr 14, 2021

Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.

4
Family with small children

very nice hotel for a quick stay. the room had a weird smoky smell but other than that it was good

By on Mar 30, 2021

Review comment responded on Apr 1, 2021

On behalf of our entire staff at Country Inn & Suites by Radisson, Concord (Kannapolis), NC we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

3
Family

The hot tub was not working but the rooms wgere nice and roomy. The breakfast wasny even available at 9 am or their wasnt any left

By , from Belmont nc on Jan 3, 2021

Country Inn & Suites by Radisson, Concord (Kannapolis), NC

580 Dickens Place NE, Concord, NC 28025
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