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Recent guest reviews

We ended up not staying here. The first room we were assigned, on the third floor, smelled like smoke, as did the entire hallway. The second room we were shown, on the second floor, smelled like old wet towels.

My room was very clean. The staff was very friendly. And a very enjoyable place to stay. Close to everything.

nobody cared if i was even there. front desk girl was hugely indifferent. a really strange experience . . .

The staff was very friendly. And, the room was very clean and neat. A very good stay.

Check in rude. Room was not vacuumed. Bathroom tub had black hair in it.

Good location off I77; not a bad deal for the price but just expected a little more as I stay in this area same time every year. I usually stay on the I85 side but this hotel was much cheaper so we decided to give it a try. Because it is an all suite hotel w/ kitchenettes they only come to clean and restock the room once a week - didn't know this until check in a and had to keep asking for clean towels. It does offer an honor system pantry; but because of that they do not offer even free coffee in the morning. Not a bad stay overall; but will definitely will see if I can strike a better value next year.

Great suite amenities; compact kitchen area providing all the necessities

We chose the lowest price hotel, and boy were we impressed! The room cost $20 less than everyone else and was a suite not just a room. The place was clean, great location, staff was nice; we already recommended it to our family.

The room was OK and the price was right.

This hotel was clean but we were shocked when we got back to the hotel the second night and our key would not work to even let us into the lobby. We had to call and wake the desk clerk who said Oh are you staying another night then we were shocked to get to our room and find no towels and the bed not made. I asked the front desk in the am what we were suppose to do for towels and he said you bring down the used one's and exchange them for clean ones. I then asked him how were we suppose to know that. He said it was on a paper in the bathroom. We did not have one in ours. I feel for the price I paid we should of at least had the bed made and fresh towels. I called my friend who lives in Huntersville and told her to be sure no one stays there.

Northcross Drive Huntersville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center
  • Laundry facilities

Birkdale Village is a short stroll from Candlewood Suites Huntersville, an IHG Hotel, and other popular attractions like Birkdale Golf Club are within a mile (2 km). This 75-room hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.


Rooms

All 75 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and TVs with cable channels and DVD players. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers. Washers/dryers, coffee makers, and free weekday newspapers are other standard amenities. Weekly housekeeping is available.


Property features

Guests of Candlewood Suites Huntersville, an IHG Hotel enjoy features like a 24-hour fitness center, free WiFi in public areas, and a terrace. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include laundry facilities, a picnic area, and barbecue grills.

Room options

Room, 1 Bedroom, Accessible, Non Smoking (Mobility)

1 Queen Bed | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 Queen Bed | Sleeps 2

Suite, 1 Bedroom, Non Smoking

1 Queen Bed | Sleeps 5

Studio Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Candlewood Suites Huntersville, an IHG Hotel

Couples (4) Business (1) Other (4)
1
Family with small children

We ended up not staying here. The first room we were assigned, on the third floor, smelled like smoke, as did the entire hallway. The second room we were shown, on the second floor, smelled like old wet towels.

By on Nov 6, 2019

Review comment responded on Nov 21, 2019

Thank you for your feedback. We are in the middle of a remodel. Some rooms were smoking rooms. But the property in now 100% smoke free. Kind regards, Mgmt & Staff

3

a very friendly stay

Other

My room was very clean. The staff was very friendly. And a very enjoyable place to stay. Close to everything.

By on Dec 25, 2013

2

nobody cared

Other

nobody cared if i was even there. front desk girl was hugely indifferent. a really strange experience . . .

By on Dec 16, 2013

3

very good location.

Other

The staff was very friendly. And, the room was very clean and neat. A very good stay.

By on Oct 22, 2013

1

not pleased

Other

Check in rude. Room was not vacuumed. Bathroom tub had black hair in it.

By on Aug 19, 2013

2

good location, ok for one night stay

Couples

Good location off I77; not a bad deal for the price but just expected a little more as I stay in this area same time every year. I usually stay on the I85 side but this hotel was much cheaper so we decided to give it a try. Because it is an all suite hotel w/ kitchenettes they only come to clean and restock the room once a week - didn't know this until check in a and had to keep asking for clean towels. It does offer an honor system pantry; but because of that they do not offer even free coffee in the morning. Not a bad stay overall; but will definitely will see if I can strike a better value next year.

By on May 31, 2012

4

great place to stay

Couples

Great suite amenities; compact kitchen area providing all the necessities

By on May 31, 2010

5

great value

Couples

We chose the lowest price hotel, and boy were we impressed! The room cost $20 less than everyone else and was a suite not just a room. The place was clean, great location, staff was nice; we already recommended it to our family.

By on Dec 29, 2009

3

candlewood suites--huntersville

Business

The room was OK and the price was right.

By on Jun 22, 2009

2

paid to work

Couples

This hotel was clean but we were shocked when we got back to the hotel the second night and our key would not work to even let us into the lobby. We had to call and wake the desk clerk who said Oh are you staying another night then we were shocked to get to our room and find no towels and the bed not made. I asked the front desk in the am what we were suppose to do for towels and he said you bring down the used one's and exchange them for clean ones. I then asked him how were we suppose to know that. He said it was on a paper in the bathroom. We did not have one in ours. I feel for the price I paid we should of at least had the bed made and fresh towels. I called my friend who lives in Huntersville and told her to be sure no one stays there.

By on Jun 10, 2007

Candlewood Suites Huntersville, an IHG Hotel

16530 Northcross Drive, Huntersville, NC 28078
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