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Recent guest reviews

Comfy beds. Air conditioner ran and blew cold air, room never felt cooled down. Thin walls Good water pressure

Our room wasn’t very clean this visit. We found a cockroach in our bathroom. There was garbage on the floor between the bed and the nightstand.

During our stay we were woken up five times before check out, there was not a do not disturb sign to hang on the door. We had asked for a late check out and were told it was okay. The manager came to knock on our door after checkout time to see why we hadn’t left yet, that was all disappointing.

This was an outstanding lower price property. Everything worked and was clean. It has a small workout room and indoor pool. Breakfast was included and quite good including hot food. The front desk staff was friendly and helpful. The room was spacious and included a microwave, small refrigerator, coffee maker and the bed was very comfortable. I was upstairs and in the rear of the property and it was quiet even on a game day Saturday night. I rarely give glowing reviews but this one is truly deserved. Great price too. I will seek the SureStay label at other locations to see if this value is consistent across locations.

Staff was good Cont. breakfast had mold on biscuits Beds had bedbugs Cut stay short after 1 nite.

Affordable hotel with exactly the facilities I need when I am on the road: a pool, free parking and free breakfast. Room was spacious with a couch and several regular coffee packs. Checkin was a bit cumbersome. Manager Kim explained that the employee had been recently hired and trained, and she went out of her way to make sure I enjoy my stay. I have been back and this hotel is now my choice in the Iowa city/ CR area.

Staff very nice, location easy to find, breakfast was ok.

We always enjoy our time in Cedar Rapids. Hometown Inn is our home away from home.

Had a very nice stay in Cedar Rapids... the hotel was nice and in a good area. Very clean great staff

Sketchy people in the area. I was propositioned for man sex in the parking lot. Upon leaving, there was blood smeared on the wall. You get what you pay for

Overall, safe, convenient, and comfortable. WiFi signal was strong. The bed was good. However, the telephone was filthy, and the towels smelled faintly of cigarette smoke.

Took half hour and four walks to my door and back with suitcases before I got a key that worked..people in surrounding rooms were in and out all night long making a ton of noise..the staff was surly and rude..room wasn’t bad for the money but the overall experience just made me wanna be somewhere else..it’s a hotel for people who can’t find apartments and junkies..

didn't stay here because the pool was out of service

This hotel is just very dingy and drab. The TV in my room did not work and I had to change rooms. The front desk staff was extremely sweet and patient and helpful even though it was 4 am when I arrived--and kindly, she let me check out 2 hours late the next day. Breakfast was OK but nothing healthy available. The bathroom was very old and not in good shape. Location was super convenient to highway though. Not a great value overall but not a disaster either.

I wanted a place near the airport and this was very adequate for the price. Not 5 star quality, but decent enough. Bed was comfortable.

Southgate Ct Sw Cedar Rapids IA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

SureStay Hotel by Best Western Cedar Rapids places you within 3 miles (5 km) of popular attractions like Czech Village and Cedar Rapids Ice Arena. This 109-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served each morning from 5:30 AM to 10 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 109 rooms feature microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer free toiletries. Free long-distance calls, free local calls, and ironing boards are also available.


Property features

Guests of SureStay Hotel by Best Western Cedar Rapids enjoy a gym, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a meeting room, and laundry facilities.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Fireplace

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for SureStay Hotel by Best Western Cedar Rapids

Everyone (20) Business (2) Couples (1) Family (5) Other (1)
3
Family

Comfy beds. Air conditioner ran and blew cold air, room never felt cooled down. Thin walls Good water pressure

By on Oct 12, 2021

2
Friends

Our room wasn’t very clean this visit. We found a cockroach in our bathroom. There was garbage on the floor between the bed and the nightstand.

By on Aug 14, 2021

Review comment responded on Aug 15, 2021

I appreciate you leaving us a review of your stay so that we can address these concerns. I've called our pest control company to make sure this issue is resolved.

2
Friends

During our stay we were woken up five times before check out, there was not a do not disturb sign to hang on the door. We had asked for a late check out and were told it was okay. The manager came to knock on our door after checkout time to see why we hadn’t left yet, that was all disappointing.

By on Aug 9, 2021

Review comment responded on Aug 9, 2021

Dear guest. On behalf of myself and my staff I would like to apologize for the experience you had at the hotel. I keep reminding my staff that there is always a good, respectful way to inform a guest of our policies. Once again, I am sorry for the bad impression left by my receptionist.

5
Family

This was an outstanding lower price property. Everything worked and was clean. It has a small workout room and indoor pool. Breakfast was included and quite good including hot food. The front desk staff was friendly and helpful. The room was spacious and included a microwave, small refrigerator, coffee maker and the bed was very comfortable. I was upstairs and in the rear of the property and it was quiet even on a game day Saturday night. I rarely give glowing reviews but this one is truly deserved. Great price too. I will seek the SureStay label at other locations to see if this value is consistent across locations.

By on Nov 17, 2019

Review comment responded on Nov 23, 2019

Thank you for taking the time to share your experience with us. I hope to see you again, safe travels.

4
Everyone

By on Oct 25, 2019

Review comment responded on Nov 23, 2019

Thank you for taking the time to share your experience with us. We hope to see you again.

2
Everyone

By on Oct 22, 2019

Review comment responded on Oct 24, 2019

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2
Family

Staff was good Cont. breakfast had mold on biscuits Beds had bedbugs Cut stay short after 1 nite.

By on Jul 16, 2019

1
Friends

By on Jun 2, 2019

3
Everyone

By on Nov 24, 2018

1
Everyone

By on Oct 3, 2018

SureStay Hotel by Best Western Cedar Rapids

3315 Southgate Ct Sw, Cedar Rapids, IA 52404
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