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Recent guest reviews

Friendly staff however room garbage cans were full of garbage when checked in

Soft sheets, friendly staff, nicely scented JR Watkins soaps/shampoos.

The people were friendly. The room was clean and spacious. The bed was pretty comfortable and the room even had a mic. The breakfast was good too.

We liked everything. The young woman who did the breakfast was so very personable, and was great at everything she did!

Our first night stay,we were woken at 12:30 am with a knock on the door from a stranger talking about a lock. Closed the door.10 mins later phone rang female voice asking us to open the passage door they were locked out of the room. I told her call desk hung up. 20 min later desk called wanting us to go thru passage for people next door. Obviously their side was locked and couldn't help. 20 mins after that loud banging on the next door. Next morning I complained to the desk to be told didn't want to break the lock. So we were disturbed over someone else's inconvenience. The desk clerk's response was sorry. I will hesitate to use another Holiday Inn in the future. Very dissatisfied with the staffs response to this. I feel we should be compensated for the night being how we weren't able to SLEEP.

The location, breakfast, fitness center and bed comfort were good. However, the cleanliness of the facility and room was gross. The staff member when we checked in was less than welcoming. Overall, it worked but needs attention to details, especially hair in bathroom - I get grossed out by other people’s hair all over.

Nice hotel. Clean room, good breakfast. Pleasant staff.

Was just here for a night not much to experience experience

Went home for vacation and this is the third time spent at this hotel. Everything was great, although I could have sworn last time we could open the window. My husband ended up very sick, and it would have been nice to have fresh air in the room, instead of recycled. My only complaint is ( and this happened last time also, with the same employee) when we were at the complimentary breakfast, there is a male employee who watches you like a hawk. Like he is afraid we will take the last sausage, as a matter of fact, last time in 2012 he pretty much told my husband that. I have no idea what his problem was since it was near the end of the time for breakfast and there was plenty. The one day I was there alone, a woman was taking care of breakfast, and she in no way made me feel rushed or uncomfortable. For the price of a King Executive ( almost $150 a night for 7 nights) I think we should be able to eat our breakfast without supervision.

Excellent stay and clean! Exactly what we needed! Fantastic breakfast too!

Right off I-380, good places to eat nearby, clean rooms, pool and fitness room.

We loved the room, except the sheets cling to your sleepwear. The breakfast is fantastic and all the Staff was very friendly. We will be staying there the next time we visit Cedar Rapids.

The hotel was conveniently located near the Eastern Iowa Airport. Staff were friendly and professional.

Hotel was easy to find off highway. Hotel lobby, pool and room were clean in appearance. Staff was friendly and accommodating. Employee working our first evening was the only employee working in the entire hotel, was very busy assisting guests but gave great customer service to us. Surprised however, there would be only one employee working on a busy Saturday night. Overall, our stay was nice. Only critiques to give would be that the breakfast could have had more variety and the bed was springy.

Husband slipped in tub and fell to his knees hitting his elbow. There were no anti-skid strips in the tub nor was there any bathtub mat, plus the bottom of the tub curved making it extra slippery. On a more minor note, the toilet handle was broken and kept sticking causing the toilet to keep running. And the pool, though refreshing, did look a bit cloudy. On the positive side the free breakfast was great with a staff person always there to promptly bus the tables and restock anything that was getting low. The bathroom was large with plenty of counter space. The room was clean and nicely furnished. I would have given room comfort a much higher rating had the tub not been dangerously slippery.

Although the purpose for our trip was a sad one (attending a celebration of life for a dear friend), the hotel was very comfortable and the breakfasts provided each morning were wonderful. The staff went above and beyond to make our stay enjoyable. The only "surprise" was that I had requested to book into the Holiday Inn Express we stayed at in December, which was in the NE part of town. Unfortunately, this hotel was in the SW part of town, which was farther away from our destination. However, we adjusted and enjoyed our weekend.

I normally don't like to spend too much on hotels, but felt like being comfortable. The room was very clean and beds were comfortable. Shower had great water pressure and heat, but took a while to warm up. Pool and hot tub were very nice and relaxing. Breakfast was somewhat lacking, but pretty much what you'd expect. Really impressed with the staff. They were extremely friendly. I would stay here again for sure.

This is my third time of staying at this hotel and each time has been excellent. The front desk is always accommodating and helpful. The rooms are clean and the breakfast area clean as well. They have a good selection of fruits so that is excellent if you are not a pancake and waffles and egg person.

Hotel was clean, nice. Room lived up to more than my expectations. It was prefect for what my family needed it for and for the perfect price. Very happy with our stay and would recommend the hotel to others.

No problems and what you'd expect for a quality experience in the Holiday Express / Hampton / Fairfield segment. Manager's beer reception in the late afternoon was a nice touch- Linenkugel's, Mike's Hard Lemonade, cookies, snacks, 2 drink coupons per guest. Breakfast was great - pancakes, biscuits and gravy, ripe fruit, yogurt, etc., and always well-staffed. Room was clean and comfortable. Good shower pressure and temperature. Wi-fi access was free and fast-enough. Lobby computer and printer worked for printing boarding passes. No problems and good stay!

Southgate Court SW Cedar Rapids IA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located within a mile (2 km) of Hawkeye Downs Speedway Expo Center, Holiday Inn Express & Suites - Interstate 380 at 33rd Avenue, an IHG Hotel is within 3 miles (5 km) of Paramount Theatre. This 83-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

Holiday Inn Express & Suites - Interstate 380 at 33rd Avenue, an IHG Hotel's 83 rooms provide coffee makers, free newspapers, and free local calls. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Safes, ironing boards, and desks are also available.


Property features

At Holiday Inn Express & Suites - Interstate 380 at 33rd Avenue, an IHG Hotel, guests have access to free WiFi in public areas, express check-in, and a terrace. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has laundry facilities.

Room options

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Accessible (Mobil Roll Shwr)

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express & Suites - Interstate 380 at 33rd Avenue, an IHG Hotel

Everyone (3) Couples (11) Business (1) Family (17) Friends (3) Other (1)
3
Everyone

Friendly staff however room garbage cans were full of garbage when checked in

By , from Alexandria on Sep 28, 2020

Review comment responded on Sep 29, 2020

Thanks for staying!

4
Family with small children Family

Soft sheets, friendly staff, nicely scented JR Watkins soaps/shampoos.

By on Mar 10, 2020

Review comment responded on Mar 11, 2020

Thanks for staying! I'm happy to hear that you enjoyed our sheets and JR Watkins soaps. I will pass along your compliments to our staff.

5
Partner Couples

The people were friendly. The room was clean and spacious. The bed was pretty comfortable and the room even had a mic. The breakfast was good too.

By on Oct 29, 2019

Review comment responded on Oct 31, 2019

Thanks for staying! I will pass along your compliments to our staff.

5
Family Family

We liked everything. The young woman who did the breakfast was so very personable, and was great at everything she did!

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

Thanks so much for staying. I will pass along your compliments to Jessica, our breakfast attendant! I hope you will come see us again the next time you are in Cedar Rapids!

2
Partner Couples Family

Our first night stay,we were woken at 12:30 am with a knock on the door from a stranger talking about a lock. Closed the door.10 mins later phone rang female voice asking us to open the passage door they were locked out of the room. I told her call desk hung up. 20 min later desk called wanting us to go thru passage for people next door. Obviously their side was locked and couldn't help. 20 mins after that loud banging on the next door. Next morning I complained to the desk to be told didn't want to break the lock. So we were disturbed over someone else's inconvenience. The desk clerk's response was sorry. I will hesitate to use another Holiday Inn in the future. Very dissatisfied with the staffs response to this. I feel we should be compensated for the night being how we weren't able to SLEEP.

By on Jun 7, 2019

Review comment responded on Jun 7, 2019

Dear Anonymous, I apologize for the inconveniences suffered during your stay. I hope you will grant us the opportunity to serve you again in the future and prove to you how rare of an occurrence this was. Have a great day!

2
Partner Couples Family

The location, breakfast, fitness center and bed comfort were good. However, the cleanliness of the facility and room was gross. The staff member when we checked in was less than welcoming. Overall, it worked but needs attention to details, especially hair in bathroom - I get grossed out by other people’s hair all over.

By on Jun 3, 2019

Review comment responded on Jun 7, 2019

I apologize for the inconvenience you experienced during your stay. We will address these concerns immediately.

5
Everyone

Nice hotel. Clean room, good breakfast. Pleasant staff.

By on Oct 1, 2018

4
Everyone

Was just here for a night not much to experience experience

By on Sep 11, 2018

Review comment responded on Sep 11, 2018

Thanks for staying!

4

vacation back home

Couples

Went home for vacation and this is the third time spent at this hotel. Everything was great, although I could have sworn last time we could open the window. My husband ended up very sick, and it would have been nice to have fresh air in the room, instead of recycled. My only complaint is ( and this happened last time also, with the same employee) when we were at the complimentary breakfast, there is a male employee who watches you like a hawk. Like he is afraid we will take the last sausage, as a matter of fact, last time in 2012 he pretty much told my husband that. I have no idea what his problem was since it was near the end of the time for breakfast and there was plenty. The one day I was there alone, a woman was taking care of breakfast, and she in no way made me feel rushed or uncomfortable. For the price of a King Executive ( almost $150 a night for 7 nights) I think we should be able to eat our breakfast without supervision.

By on Oct 4, 2015

5

awesome

Family

Excellent stay and clean! Exactly what we needed! Fantastic breakfast too!

By on May 14, 2015

Holiday Inn Express & Suites - Interstate 380 at 33rd Avenue, an IHG Hotel

3320 Southgate Court SW, Cedar Rapids, IA 52404
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