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Recent guest reviews

The set-up for mask and temperature check needs work - it's after you enter the building - I was asked to go through it 3 times simply because I walked by it without ever exiting the building - I finally said no - Our tires were tampered with in the parking lot - we had to get the car to a tire store - the late check-out that was offered was 11:30 - we just discovered the problem at 9:30 - I asked for 1 p.m. at least - the front desk transferred me to the hotel manager - I sat on hold - twice - before being hung up on - twice - I told the front desk when I checked out at 11:30 that I would have at least appreciated the courtesy of a return phone call and was told several people had already spoken to me - I talked to two people - on the phone - one who snickered the whole time and disconnected me. On top of this my husband is handicapped and was yelled at for where he parked the car for check-in - Apparently the area close to the doors is for "Diamond" members - this was not clearly marked - I don't begrudge the Diamond members their privileges - but special lines should be clearly marked - stood in line at a restaurant only to be told I was in the wrong line because I wasn't a member - the only sign I saw said "Line Starts Here." And of course I had to walk to the other side of the restaurant and wait in that line. I'm a calm person - I never got angry with anyone until I got to the front desk for check-out - the clerk pointed to the manager - Ha Ha ha a man in PJ's - :)

Generally very pleasant, especially considering the Covid-19 era challenges

The staff give excellent service. The rooms are comfortable and quiet.

The rooms are clean quiet and comfortable. The walk in showers are great.

Nice clean comfortable quiet rooms

Outdoor pool area was nice. Our room in the Cactus tower needed some TLC.

I liked the pool that was about it .

Very helpful and courteous staff. Casino in some areas to smokey.

OK. Internet is really slow. Some of the rooms face over the main thoroughfare of Maricopa. Can be loud. And then some loud guests slamming doors running down hall ways.

That no cleaning or making of the beds each night. No fresh bedding, or towels each day

The room was fairly large and was clean. It would have been nice to have a microwave and a supply of drinking water in the room. The AC/heater is very loud so we had to just leave it off whenever we were in the room. They do not clean the room everyday but cleaning staff would give more of items like coffee and shampoo on request all part of COVID supposedly. Slot machines are very unfriendly☺

The resort was clean and following the COVID guidelines to the T. When I checked in they briefed me on what they have done to sanitized my room.

The staff excellent accommodation superb. Stranded by Amtrak, 2am, hotel receptionist was able to assist with transportation

The pool area/bar is both aesthetically pleasing and completely comfortable. Probably my most favorite part of the facility in my trip was my visit to the pool/bar

N Maricopa Rd Maricopa AZ

Hotel highlights

  • Free WiFi in public areas
  • Free valet parking
  • Onsite dining
  • Casino

Harrah's Ak-Chin Casino Resort places you 9.1 mi (14.6 km) from Ak-Chin Southern Dunes Golf Club. This 3.5-star resort has 529 guestrooms and offers conveniences like 4 restaurants, a casino, and an outdoor pool.


Dining

Enjoy dining at Chop, Block and Brew, one of 4 onsite restaurants. You can sip a beverage at the coffee shop/café.


Rooms

The 529 accommodations feature sitting areas. Guests can expect 42-inch plasma TVs with digital channels and pay movies. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available on request.


Property features

At Harrah's Ak-Chin Casino Resort, guests enjoy a casino, an outdoor pool, and a 24-hour fitness center. Free valet parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include a spa tub, free WiFi in public areas, and a 24-hour business center.

Room options

Deluxe Room, 2 Queen Beds, Non-Smoking (Ak-Chin High Rise)

2 Queen Beds | Sleeps 4

Classic Room, 1 King Bed, Non-Smoking (Cactus Tower)

1 King Bed | Sleeps 2

Deluxe Room, 1 Kind Bed, Non-Smoking (Ak-Chin High Rise)

1 King Bed | Sleeps 2

Classic Room, 2 Queen Beds, Non-Smoking (Cactus Tower)

2 Queen Beds | Sleeps 4

Guest reviews for Harrah's Ak-Chin Casino Resort

Everyone (27) Couples (8) Family (14)
1
Family

The set-up for mask and temperature check needs work - it's after you enter the building - I was asked to go through it 3 times simply because I walked by it without ever exiting the building - I finally said no - Our tires were tampered with in the parking lot - we had to get the car to a tire store - the late check-out that was offered was 11:30 - we just discovered the problem at 9:30 - I asked for 1 p.m. at least - the front desk transferred me to the hotel manager - I sat on hold - twice - before being hung up on - twice - I told the front desk when I checked out at 11:30 that I would have at least appreciated the courtesy of a return phone call and was told several people had already spoken to me - I talked to two people - on the phone - one who snickered the whole time and disconnected me. On top of this my husband is handicapped and was yelled at for where he parked the car for check-in - Apparently the area close to the doors is for "Diamond" members - this was not clearly marked - I don't begrudge the Diamond members their privileges - but special lines should be clearly marked - stood in line at a restaurant only to be told I was in the wrong line because I wasn't a member - the only sign I saw said "Line Starts Here." And of course I had to walk to the other side of the restaurant and wait in that line. I'm a calm person - I never got angry with anyone until I got to the front desk for check-out - the clerk pointed to the manager - Ha Ha ha a man in PJ's - :)

By on Aug 3, 2021

4
Business Business

Generally very pleasant, especially considering the Covid-19 era challenges

By on May 24, 2021

5
Everyone

By on May 14, 2021

5
Business Business

The staff give excellent service. The rooms are comfortable and quiet.

By on May 12, 2021

5
Business Business

The rooms are clean quiet and comfortable. The walk in showers are great.

By on May 8, 2021

5
Business Business

Nice clean comfortable quiet rooms

By on Apr 16, 2021

5
Everyone

By on Apr 12, 2021

3
Partner Couples

Outdoor pool area was nice. Our room in the Cactus tower needed some TLC.

By on Apr 10, 2021

3
Family

I liked the pool that was about it .

By on Apr 5, 2021

5
Everyone

By on Mar 17, 2021

Harrah's Ak-Chin Casino Resort

15406 N Maricopa Rd, Maricopa, AZ 85239
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