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Recent guest reviews

Beautiful Property

Our family loves the pool area and we make it a point to stay at the Sheraton just because of that! Our kids always have a fantastic time!!!

Staff was not very helpful, we only later found out room services had to be reserved at a check in, our Air conditioner didnt work well - the maintanance guy never came back to check on it , we had a breakfast with our stay - at the check in they didnt even give us vouchers, i asked the girl at a check in if we had nice view, she said yes - we had a parking lot. Pictures of the hotel are veey nice and new.. ans those are just old pictures i guess .. just disappointed

Clean and comfortable room. Great for kids we loved the pool!

The room seemed very clean. The restaurant did not have a very complete menu and they should make sure the tables are cleaned after each use.

It’s a great property, extremely clean and very open we will be back.

I like the property and the staff but parking charge crazy - never used to be 1 there - I won't go back because of that and resort fees - for a 2 nite stay was an extra $100 - too much! Pamela Kelly

In a safe and clean neighborhood but the view is not a close one. It’s about 1.5 miles from the water.

Great spot. We love it. The kid love it. "Way better than the Legoland Hotel".

Hotel was in great location and the resort was really nice. Easy access to legoland!

Friendly staff, beautiful lobby, extremely nice facility and dog friendly!

Enjoyed the stay and all amenities at the resort. Highly recommend an Oceanview room.

- Parking situation is very frustrating. It was apparently a busy weekend at the Sheraton, and the closest possible parking location for us (at the Hilton nextdoor!) implied lugging our bags for 10 minutes to get them to our room (no fund with two kids after 8+ hours of driving). Note that the Sheraton charges ($12/day) for self-parking... - We found leftover food in our fridge. - The previous occupant of our room also left dirty stockings in our room. - I guess that was an indication of the quality of your cleaning services. In the days we stayed at the hotel, it has been clear that this is not a focus for the Sheraton, and we end up finishing the daily cleaning of our room ourselves. - One bottle of shampoo, shower gel, etc. is not enough for a family of four. It took an hour to get some more (late for breakfast..). - On some days, we would find just a single towel in our room. - Most of your breakfast crew is moody and inhospitable, at least that was our experience the first day. After one try, we've decided to enjoy our remaining 3 breakfasts elsewhere, spending less and being served by a friendly staff. - We ordered room service twice. The first time we got overcharged for an item "by mistake", the second time an item was missing. I e-mailed this list to the Sheraton as well (during our stay), but am yet to get a reply.

My daughter and I came to the New Years Eve bash and stayed at the hotel. The party was a blast and it was so nice to be able to walk to our room afterward. I highly recommend their New Years Eve family party! The staff were all fantastic and the room service food was great. We took advantage of the heated pool and spa, which was open 24 hours/day. Our stay was a bit pricey but well worth it. We enjoyed walking to the hotel's private entrance into Legoland where we purchased our tickets and avoided lines. I enjoyed the fridge in the room and the layout of the bathroom and room with balcony. We did not visit the restaurants but hope to next time! The weather was amazing and the location was great!

I love this hotel , I will be back for my vacation next time

Pool and spa area is nice. It was also great that they had a free shuttle for guests!

Grand Pacific Drive Carlsbad CA

Hotel highlights

  • Close to LEGOLAND® California
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

LEGOLAND® California is within a mile (2 km) of Sheraton Carlsbad Resort & Spa, and other popular sites like The Crossings at Carlsbad are within a couple of miles (3 km). This 251-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

Sheraton Carlsbad Resort & Spa's 251 rooms are air-conditioned and provide balconies, coffee makers, and free weekday newspapers. Guests can expect 32-inch LCD TVs with cable channels and first-run movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Sheraton Carlsbad Resort & Spa features an outdoor pool, a children's pool, and a gym. If you drive, self parking is USD 28 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this golf hotel include a steam room, free WiFi in public areas, and a conference center.

Room options

Deluxe Studio Suite, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 4

Premium Studio Suite, 1 Double Bed, Non Smoking, View

1 Double Bed | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Studio Suite, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 4

Guest reviews for Sheraton Carlsbad Resort & Spa

Everyone (12) Couples (3) Family (7) Other (1)
5
Family

Beautiful Property

By on Sep 21, 2021

Review comment responded on Sep 22, 2021

Dear Rosemary, Thank you for the great rating and review! We are happy to hear you enjoy our property. We look forward to welcoming you back soon. Sincerely, The Sheraton Carlsbad

5
Family Family with small children

Our family loves the pool area and we make it a point to stay at the Sheraton just because of that! Our kids always have a fantastic time!!!

By on Sep 20, 2021

Review comment responded on Sep 22, 2021

Dear Elysse, Thank you for the wonderful review! We are thrilled to hear you and your kids enjoy staying with us. We look forward to your next visit. Sincerely, The Sheraton Carlsbad

2
Family Family with small children Partner Couples

Staff was not very helpful, we only later found out room services had to be reserved at a check in, our Air conditioner didnt work well - the maintanance guy never came back to check on it , we had a breakfast with our stay - at the check in they didnt even give us vouchers, i asked the girl at a check in if we had nice view, she said yes - we had a parking lot. Pictures of the hotel are veey nice and new.. ans those are just old pictures i guess .. just disappointed

By on Jul 20, 2021

Review comment responded on Jul 20, 2021

Dear Valued Guest, Thank you for taking the time to rate your experience during your stay with us and for sharing the issues that you experienced during your stay. We are sad to hear our staff could not be more helpful and truly apologize for the experience you received, this is not what we wish for any of our guests. We hope you will give us another chance to better serve you and look forward to welcoming you back on your next visit to Carlsbad. Sincerely, The Sheraton Carlsbad

2
Everyone

By on Apr 11, 2021

Review comment responded on Apr 30, 2021

Dear Valued Guest, Thank you for your review. We look forward to hosting you again. Sincerely, The Sheraton Carlsbad

5
Everyone

By on Jan 4, 2021

Review comment responded on Jan 11, 2021

Dear Valued Guest, Thank you for taking the time to rate your recent stay with us. We hope to welcome you back soon. Sincerely, The Sheraton Carlsbad

5
Family with small children

Clean and comfortable room. Great for kids we loved the pool!

By , from Carlsbad on Aug 22, 2020

Review comment responded on Aug 27, 2020

Hello Taylor, We're so glad that you and your kids enjoyed our pool. We look forward to hosting you all again soon. Warm Regards, Pamela Mondala, Marketing Coordinator

4
Family

The room seemed very clean. The restaurant did not have a very complete menu and they should make sure the tables are cleaned after each use.

By , from Oceanside on Jul 4, 2020

Review comment responded on Jul 6, 2020

Hi Eli, Thank you for sharing your experience with us. We take our commitment to clean very seriously and have ensured that all rooms are sanitized prior to our guests' arrivals. We would also like to assure you that we are employing increased sanitation methods in our restaurant. We hope you will visit us again soon. Kind Regards, Elizabeth Guzman Marketing Coordinator Kind Regards,

5
Partner Couples

It’s a great property, extremely clean and very open we will be back.

By , from Palm Springs on Jun 28, 2020

Review comment responded on Jun 29, 2020

Hi AngelGcevantes, Thank you for the generous five star rating of our Sheraton Carlsbad Resort & Spa. We really appreciate your support and we look forward to your next stay. Kind Regards, Elizabeth Guzman Marketing Coordinator

4
Friends

I like the property and the staff but parking charge crazy - never used to be 1 there - I won't go back because of that and resort fees - for a 2 nite stay was an extra $100 - too much! Pamela Kelly

By on Nov 18, 2019

Review comment responded on Nov 26, 2019

Hi Pamela, Although we're glad to hear that you enjoyed the property, we're disappointed to hear that you won't be back due to the parking and resort fees. We hope you will reconsider and give us another chance as there is so much included in the resort fee, such as complimentary shuttle service within a five-mile radius, beach trolley during the summer months, one gelato dessert, beach chair rental, beach towel rental, daily bike rental, enhanced Wi-Fi, and much more! Kind Regards, Elizabeth Guzman Marketing Coordinator

5
Everyone

By on Nov 2, 2019

Review comment responded on Nov 4, 2019

Thank you for your five-star review! We look forward to hosting you again. Thank you, Elizabeth Guzman Marketing Coordinator

Sheraton Carlsbad Resort & Spa

5420 Grand Pacific Drive, Carlsbad, CA 92008
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