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Recent guest reviews

New facility

We were on the first floor in a King suite. It was very new and updated. We even were able to sign into our nextflix on the smart tv. The bathroom is adorable and everything was clean. The only concern i had was you can hear the neighbors. So i am sure they can hear you, so keep that in mind. We didn't get to try any facilities (only stayed one night) such as the pool or gym but when we went they were open and available to use. Breakfast is modified due to covid but the options were hot Breakfast sandwiches (pre-packaged), fruits like tangerines and bananas and wrapped mini muffins. We also had coffee and teas. There were no meatless options for the Breakfast sandwhiches and the staff member was so nice to make me an eggwhite version no meat of a Breakfast sandwich for me! Thats customer service! It was chibatta bread with a veggie egg white. Overall we had a nice time there and would return!

Good & clean. No complaints.

Walls are thin. Doors are heavy and slam. I had a hard time sleeping here, with the sounds of nearby units spilling in; crying babies, loud conversations and slamming doors were a fairly constant feature

They make you sign a “no party no noise” consent form, yet at 5am the person next door is BLASTING music. Called front desk, said they’d look, no action taken. Form mentions a fee for excessive noise - that money should go back to pay for my sleepless stay. Would never stay here again. Walls were thin to begin with and you can hear everything in the hallway (they can hear you too). Towel bar in bathroom fell off, toilet paper holder barely attached to wall, found a plastic string from a clothing tag on the floor, bathroom door is a giant glass door at foot of bed, so if someone uses bathroom middle of night the whole room lights up. But don’t worry, I didn’t get to sleep anyway because of the loud music. This all boils down to a poorly kept hotel with a lack of staff who cares.

Staff was very helpful and friendly. Room was super large and had great layout and amenities (big comfy couch), big bathroom

Was easy to get to and close to a lot of places to go

Great place and location. Front desk is inconsiderate, won’t allow late check out, would understand if the place was busy but nobody was there. Definitely not going back. So many hotels to choose from around the area.

great staff, clean room, nice view, free parking,good food

The layout of the rooms are so convenient. The seating area along with the mini kitchen.

I like because it´s very clean and don´t like maybe because don´t have food obvous for the pandemic but it´s a problem

The property and our room was exceptionally clean. The floor plan of the room fit our needs as we had my 89 year old father with us and he has mobility issues. Breakfast was very good and in compliance with covid requirements.

Great location, nice staff, clean rooms and great breakfast.

Very well maintained. Spacious rooms. Lovely continental breakfast included.

I liked the pool. I didn’t like that there was no staff to bring you extra pillows, towels or get the pull out bed ready for the night. There were no pillows for that bed in the closet. Everything else was good except the lack of turndown service.

The room had ants and staff woke me up in the middle of the night

Westbury Avenue Carle Place NY

Hotel highlights

  • Close to Roosevelt Field Mall
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Roosevelt Field Mall is within a mile (2 km) of Springhill Suites by Marriott Carle Place Garden City, and other popular attractions like Old Westbury Gardens are within a few miles (5 km). This 3-star hotel has 120 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast served from 6 AM to 9:30 AM. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

Springhill Suites by Marriott Carle Place Garden City's 120 rooms provide sofa beds, microwaves, and refrigerators. 32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.


Property features

At Springhill Suites by Marriott Carle Place Garden City, guests have access to a 24-hour gym, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Springhill Suites by Marriott Carle Place Garden City

Everyone (18) Couples (3) Family (11)
5
Family

New facility

By on Aug 3, 2021

Review comment responded on Aug 3, 2021

Thank you for the perfect score! We appreciate your feedback and hope to see you again soon.

4
Partner Couples

We were on the first floor in a King suite. It was very new and updated. We even were able to sign into our nextflix on the smart tv. The bathroom is adorable and everything was clean. The only concern i had was you can hear the neighbors. So i am sure they can hear you, so keep that in mind. We didn't get to try any facilities (only stayed one night) such as the pool or gym but when we went they were open and available to use. Breakfast is modified due to covid but the options were hot Breakfast sandwiches (pre-packaged), fruits like tangerines and bananas and wrapped mini muffins. We also had coffee and teas. There were no meatless options for the Breakfast sandwhiches and the staff member was so nice to make me an eggwhite version no meat of a Breakfast sandwich for me! Thats customer service! It was chibatta bread with a veggie egg white. Overall we had a nice time there and would return!

By on Jul 21, 2021

Review comment responded on Jul 21, 2021

Thank you for the great review! We're happy that we were able to accommodate your breakfast needs. We appreciate your feedback and hope to see you again soon.

3
Business Business

Good & clean. No complaints.

By on Jun 6, 2021

Review comment responded on Jun 7, 2021

Thank you for staying with us. We appreciate your feedback and hope to see you again soon.

2
Family Family

Walls are thin. Doors are heavy and slam. I had a hard time sleeping here, with the sounds of nearby units spilling in; crying babies, loud conversations and slamming doors were a fairly constant feature

By on Apr 26, 2021

Review comment responded on Apr 26, 2021

Thank you for staying with us. We appreciate your feedback.

2
Partner Couples

They make you sign a “no party no noise” consent form, yet at 5am the person next door is BLASTING music. Called front desk, said they’d look, no action taken. Form mentions a fee for excessive noise - that money should go back to pay for my sleepless stay. Would never stay here again. Walls were thin to begin with and you can hear everything in the hallway (they can hear you too). Towel bar in bathroom fell off, toilet paper holder barely attached to wall, found a plastic string from a clothing tag on the floor, bathroom door is a giant glass door at foot of bed, so if someone uses bathroom middle of night the whole room lights up. But don’t worry, I didn’t get to sleep anyway because of the loud music. This all boils down to a poorly kept hotel with a lack of staff who cares.

By on Apr 19, 2021

Review comment responded on Apr 20, 2021

Thank you for staying with us. We appreciate your feedback.

5
Family

Staff was very helpful and friendly. Room was super large and had great layout and amenities (big comfy couch), big bathroom

By on Apr 13, 2021

Review comment responded on Apr 13, 2021

Thank you for the great review! We appreciate your feedback and hope to see you again soon.

4
Family Business Business

Was easy to get to and close to a lot of places to go

By on Mar 15, 2021

Review comment responded on Mar 15, 2021

Thank you for your feedback. We hope to see you again soon.

4
Everyone

By on Mar 3, 2021

Review comment responded on Mar 13, 2021

Thank you for your feedback. We hope to see you again soon.

2
Family

Great place and location. Front desk is inconsiderate, won’t allow late check out, would understand if the place was busy but nobody was there. Definitely not going back. So many hotels to choose from around the area.

By on Jan 11, 2021

5
Family

great staff, clean room, nice view, free parking,good food

By on Dec 25, 2020

Review comment responded on Dec 26, 2020

Thank you for your review!

Springhill Suites by Marriott Carle Place Garden City

20 Westbury Avenue, Carle Place, NY 11514
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