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Recent guest reviews

None , it was old

It was very nice!

Good price They need to have Iron in thecroom Everything was good

Good Funny smell Good price Old and uncomfortable Mattress

My cost $172 a night in early January a couple days post New years. My room - The first thing I noticed was the smell of the bathroom area, the shower smelled like mold. Then I look at the toilet, there's no toilet seat, I laughed out loud as I've paid for $4 rooms in my travels that included toilet seats. There was no Fridge, only two towels for 3 people. Our patio had towels lining the inside walk area that were stained and moldy. The beds were awful, the sheets didn't fully cover the beds, the comfort level was a negative 6 (I laid the sheet on the floor and slept and was happier). The furniture had no rhyme or reason, it was placed in the most inconvenient places, had severe wear and tear. Some of the lights didn't work, there was sand on the floors when we came in. The list can go forever. I wish I could have taken pictures, but I travel without any tech. I've gotten better out of motel 6 is my major point. I've gotten way better out of hostels. It is a mistake to stay here, if I were you I wouldn't stay here for over $50 a night. Advice if you're stuck here, ask for the improvements, we got some things we asked for, like a toilet seat. Take the bus for ten pesos to get away for dinner etc.

I went to the buffet and the food was $300 MXN so I asked the staff member to convert it to USD for me. She took some time but she told me $60 USD was the equivalent. I knew that buffets did not cost $60 in any country, especially Mexico so I left. At the time 1 USD was equivalent to 17-20 MXN so this means roughly $15/$16 USD was the cost of the meal. This means she was trying to make a $40 profit off of me. As an immigrant myself I know its easy to look at Americans as being wealthy so we all work hard for our money. I want to visit a country, a hotel without feeling like I am prey. Please speak with your staff about making guest feel comfortable for their stay.

Boulevard Kukulcan Km 18.7 Cancun QROO

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Zona Hotelera within a short walk of Delfines Beach, Solymar Cancun Beach Resort is within 2 miles (3 km) of other popular sights such as Maya Cancun Museum. This 75-room, 3-star hotel has a private beach, a full-service spa, and a restaurant.


Dining

This hotel is home to a restaurant and a bar/lounge.


Rooms

All 75 individually decorated rooms feature safes and phones. 32-inch plasma TVs come with cable channels. Free toiletries are also available.


Property features

Guests of Solymar Cancun Beach Resort have access to a private beach, a full-service spa, and an outdoor pool. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. Other amenities at this beach hotel include a children's pool, free WiFi in public areas, and free newspapers.

Room options

Standard Room, Lagoon View

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Solymar Cancun Beach Resort

Everyone (5) Couples (1) Family (2) Other (1)
2
Everyone

By on Jul 9, 2021

Review comment responded on Jul 24, 2021

thank you for your visit

1
Family Family with small children

None , it was old

By on May 18, 2021

Review comment responded on May 18, 2021

Thank you for your comments. we will work on that.

5
Family Family with small children

It was very nice!

By on May 13, 2021

Review comment responded on May 13, 2021

Thank you for your feeback. Hope to see you soon.

4
Everyone

By on Apr 26, 2019

Review comment responded on Apr 27, 2019

Agradecemos su preferencia!!

5
Partner Couples

Good price They need to have Iron in thecroom Everything was good

By , from Massachusetts on Feb 16, 2019

Review comment responded on Feb 18, 2019

Thank you for your preference

5
Everyone

By on Feb 10, 2019

Review comment responded on Mar 29, 2019

Thank you for your preference and for let us be your host in paradise.

3
Everyone

Good Funny smell Good price Old and uncomfortable Mattress

By on Jan 13, 2017

2

terrible room, descent location, pleasant staff.

Everyone

My cost $172 a night in early January a couple days post New years. My room - The first thing I noticed was the smell of the bathroom area, the shower smelled like mold. Then I look at the toilet, there's no toilet seat, I laughed out loud as I've paid for $4 rooms in my travels that included toilet seats. There was no Fridge, only two towels for 3 people. Our patio had towels lining the inside walk area that were stained and moldy. The beds were awful, the sheets didn't fully cover the beds, the comfort level was a negative 6 (I laid the sheet on the floor and slept and was happier). The furniture had no rhyme or reason, it was placed in the most inconvenient places, had severe wear and tear. Some of the lights didn't work, there was sand on the floors when we came in. The list can go forever. I wish I could have taken pictures, but I travel without any tech. I've gotten better out of motel 6 is my major point. I've gotten way better out of hostels. It is a mistake to stay here, if I were you I wouldn't stay here for over $50 a night. Advice if you're stuck here, ask for the improvements, we got some things we asked for, like a toilet seat. Take the bus for ten pesos to get away for dinner etc.

By , from Chicago on Jan 9, 2017

1

pay more and go elsewhere

Other

I went to the buffet and the food was $300 MXN so I asked the staff member to convert it to USD for me. She took some time but she told me $60 USD was the equivalent. I knew that buffets did not cost $60 in any country, especially Mexico so I left. At the time 1 USD was equivalent to 17-20 MXN so this means roughly $15/$16 USD was the cost of the meal. This means she was trying to make a $40 profit off of me. As an immigrant myself I know its easy to look at Americans as being wealthy so we all work hard for our money. I want to visit a country, a hotel without feeling like I am prey. Please speak with your staff about making guest feel comfortable for their stay.

By , from Philadelphia on Dec 29, 2016

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