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Krystal Grand Cancún

Photo gallery for Krystal Grand Cancún

Featured Image
On the beach, white sand, beach cabanas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers

Overview of Krystal Grand Cancún

Krystal Grand Cancún

4 out of 5

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Spa
  • Pool
  • Free WiFi
  • All inclusive
  • Parking included
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationCancun Convention Center6 min walk
  • Popular LocationChac Mool Beach9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)27 min drive
  • Popular LocationNorte Beach97 min drive

About this area


Located on the beach, Krystal Grand Cancún is in Zona Hotelera, a neighborhood in Cancun. Tequila Museum and Museum of Popular Mexican Art are cultural highlights, and some of the area's landmarks include Yamil Lu'um Archaeological Zone and El Rey Ruins. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park and Cancun Interactive Aquarium.

What's nearby

  • Gaviota Azul Beach - 1 min walk
  • Caracol Beach - 4 min walk
  • Cancun Convention Center - 6 min walk
  • Chac Mool Beach - 9 min walk
  • Norte Beach - 97 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive


  • Restaurante Ayami – Open daily. Reservations required.
  • Terraza el Mortero – Open daily. Reservations required.
  • The Grill – Open daily. Reservations required.
  • Risotto – Open daily. Reservations required.
  • Red Fish – Serves brunch and lunch daily.

About this property

Krystal Grand Cancún

Catch some rays at the beach or spend the day relaxing at Krystal Grand Cancún's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 398 rooms feature thoughtful touches like espresso makers and bathrobes, plus free WiFi and LED TVs with cable channels. Balconies, 24-hour room service, and free bottled water are among the other amenities available to guests.

All inclusive details

All-inclusive room rates at Krystal Grand Cancún are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a USD 120 fee, and antigen/rapid COVID-19 testing is available for a USD 20 fee; reservations required for on-site testing
This information is provided by our partners.