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Recent guest reviews

We enjoyed our brief stay here. The beach / ocean out front is perfect. Service excellent. Location is fantastic - just off the main drag where all the restaurants and shops are located. Very good golf cart rental next to hotel.. our only regret was booking a basic room. I'd suggest getting a better room with a balcony so you get a great view.

The staff was helpful very friendly. The pool was very nice and the Beach was Amazing!!

Very Friendliness and cleanliness. Location is close to everything.

Best place ever Definitely going back Customer service, location, and food stellar Beach side table service was amazing Staff friendliness was excellent

The location is very convenient for dining and nightlife not to mention the beautiful beach.

We have been to Isla Mujeres many times. This was our first stay at Ixchel. It will not be our last! We loved everything about this property. Go. You won’t be disappointed. The staff were amazingly friendly. The food at the on-site restaurant was good(but go out and experience food on the island). The location to Playa Norte could not be any better. Your literally STEPS from the beach. Even on the first floor you still have ocean views. I wish we could go back now!

Ixchel resort exceeded our expectations. We had a 2 bedroom suite that would have cost triple elsewhere. The pools and beach were gorgeous, staff was attentive, and a great location. Will be back.

Ixchel Beach Hotel has an amazing spot in Playa Norte. The water was calm and beautiful. The waiters on the beach were on top of it as far as keeping the drinks and food coming. My only complaint, and I don't believe it is the hotel's fault, is that too many private boats crowd the coastline and obstruct the tranquility. Overall, very satisfied with my stay here.

Staff was always helpful and friendly! Pool area and bar was great! Beach chairs and umbrellas were included in stay which is a plus!

We like the beach at this hotel. The beach is clean, and the water is so calm. You do not have to go far to find places to eat if you stay at this hotel.

Everything was great!

Absolutely the best spot in the Norte. Walking distance to all the restaurants and shops. Only rented a golf cart one day and that was just to explore the island.

The staff at this hotel is exceptional. The rooms are spacious, modern and clean. The beach and island are magical.

The property was clean and the staff was very accommodating and helpful!

Access to beach and Hidalgo st was amazing. Only downfall a little too rowdy( noisy) patrons. But hey, the are on vacation as well

Locations great, beach staff leaves much to be desired. Front desk staff was friendly. Property condition isn’t worth the money you pay.

On Playa Norte, across the street from Hildalgo Street. Location, location, location.

Playa Norte Isla Mujeres QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Norte Beach is within a 5-minute walk of Ixchel Beach Hotel while other popular sites like Garrafon Natural Reef Park are within a mile (2 km). This 111-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a local cuisine breakfast is served for a fee each morning from 7:30 AM to 11:30 AM.


Rooms

Ixchel Beach Hotel's 111 rooms provide minibars, coffee makers, and free bottled water. TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes and phones are also standard.


Property features

Guests staying at Ixchel Beach Hotel enjoy access to 2 outdoor pools, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for MXN 3535 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a terrace, laundry facilities, and a garden.

Room options

Suite, 2 Bedrooms, Beachfront

2 Double Beds and 1 King Bed | Sleeps 6

Suite, 2 Bedrooms, Partial Ocean View

2 Double Beds and 1 King Bed | Sleeps 6

Suite, 1 Bedroom, Partial Ocean View

1 King Bed | Sleeps 3

Standard Room

2 Double Beds | Sleeps 4

Guest reviews for Ixchel Beach Hotel

Everyone (33) Couples (17) Family (18) Friends (1)
4
Partner Couples

We enjoyed our brief stay here. The beach / ocean out front is perfect. Service excellent. Location is fantastic - just off the main drag where all the restaurants and shops are located. Very good golf cart rental next to hotel.. our only regret was booking a basic room. I'd suggest getting a better room with a balcony so you get a great view.

By on Sep 10, 2021

Review comment responded on Sep 15, 2021

Dear chris, we appreciate your valuable input and we are happy to know that you enjoyed your stay.

5
Family

The staff was helpful very friendly. The pool was very nice and the Beach was Amazing!!

By on Sep 5, 2021

Review comment responded on Sep 15, 2021

Dear Mike, we appreciate your kind words and would be amazing to have you back!

5
Family with small children

Very Friendliness and cleanliness. Location is close to everything.

By on Aug 24, 2021

Review comment responded on Sep 16, 2021

Dear HIEU, thank you for evaluating our services!

5
Partner Couples

Best place ever Definitely going back Customer service, location, and food stellar Beach side table service was amazing Staff friendliness was excellent

By on Aug 22, 2021

Review comment responded on Sep 16, 2021

We appreciate your valuable comments!

5
Partner Couples

The location is very convenient for dining and nightlife not to mention the beautiful beach.

By on Aug 7, 2021

Review comment responded on Sep 16, 2021

How wonderful to know that you enjoyed your time with us!

5
Family with small children

We have been to Isla Mujeres many times. This was our first stay at Ixchel. It will not be our last! We loved everything about this property. Go. You won’t be disappointed. The staff were amazingly friendly. The food at the on-site restaurant was good(but go out and experience food on the island). The location to Playa Norte could not be any better. Your literally STEPS from the beach. Even on the first floor you still have ocean views. I wish we could go back now!

By on Jul 18, 2021

Review comment responded on Sep 16, 2021

Thank you for sharing your experience and look forward to see you again!

5
Family

Ixchel resort exceeded our expectations. We had a 2 bedroom suite that would have cost triple elsewhere. The pools and beach were gorgeous, staff was attentive, and a great location. Will be back.

By on Jul 2, 2021

5
Family Partner Couples

Ixchel Beach Hotel has an amazing spot in Playa Norte. The water was calm and beautiful. The waiters on the beach were on top of it as far as keeping the drinks and food coming. My only complaint, and I don't believe it is the hotel's fault, is that too many private boats crowd the coastline and obstruct the tranquility. Overall, very satisfied with my stay here.

By on Jul 1, 2021

5
Friends

Staff was always helpful and friendly! Pool area and bar was great! Beach chairs and umbrellas were included in stay which is a plus!

By on Jun 24, 2021

Review comment responded on Jun 27, 2021

Many thanks for sharing your experience and we would love to have you back!

4
Family

We like the beach at this hotel. The beach is clean, and the water is so calm. You do not have to go far to find places to eat if you stay at this hotel.

By on Jun 11, 2021

Review comment responded on Jun 24, 2021

We felt honored being chosen as your host and we appreciate your valuable feedback.

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