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Recent guest reviews

Clean. In a convenient area if you don’t have a car. Right across the street from the bus station.

Great location. Great Staff!

The interior of hotel is outstanding , very nice! Room clean, comfortable, and convenient to ADO.

Downtown Cancun. Right across the street is the bus station we used the public transit. Easy to use, bus drivers very helpful. Close to malls, markets. Nice pool, decent restaurant with 711 right next door. Staff was very helpful We would use this hotel again !

I found myself with a block of time between the last night ferry from Cozumel and my morning flight from Cancun, but not quite enough time to really do anything but grab a nap. This hotel served my needs perfectly, because of its location at the ADO bus terminal. The hotel entrance is literally steps from the bus terminal - it's as close as if you'd parked a car at the terminal. Simply walk out the front door from the bus station, and the nice lighted hotel sign will greet you warmly. Check in and check out were a breeze, and I was back on the express bus to the airport in the morning.

I had a great experience the staff are very helpful. It is a Nice and clean hotel . It is a safe location to walk around . The food in the hotel was delicious!

I just stay one night but was very confortable. I will go back.

This hotel is directly across the street from the bus terminal, which was nice after our long bus ride. We only stayed one night waiting for a flight the next morning. Hotel is clean, walking distance to reasturants & such, only complaint was the beds were so hard!! Otherwise worked well for our purposes.

There was an initial challenge with my reservation but they did find it after a few minutes. I had just made the reservation in the morning of the same day. After that, I was pleasantly surprised. The hotel was clean and well maintained as was the room. The water pressure was excellent and there was plenty of hot water. The restaurant was a decent value and the food was excellent. The staff were very friendly, coirteous and helpful. I will definitely stay here again.

Me and my friend stayed at Plaza Caribe for 5 nights for our spring break, as we did not want to break our bank by staying at the hotel strip and it is a very nice hotel in downtown. The public transportation is just across the hotel and so it was very easy to catch the bus R1 to the hotel zone and beaches, which is very cheap compared to the taxis. The hotel had good staff who were very helpful, nice and clean pool, wifi was good near the pool area. Close to many local and authentic Mexican restaurants and 5 minute walk to Park Palapas for street food. A couple of small grocery stores, money exchanger and many tour agencies neighbor the hotel. We used to get our stock of beer and margarita cans from 7-11 store or the one on the right. Housekeeping cleaned rooms daily and even provided with fresh towels. Overall, a nice hotel in downtown at a good budgeted price.

It was a very nice decent hotel and much better than expected

The best part about this hotel is the proximity to the bus terminal which is directly across the street. On the downside, only one young woman at the front spoke any English, but could not even explain directions to a restaurant a couple blocks away because she did not know the street names. Frustrating were guests with very loud children running through the halls late at night.

This is a really nice place if are only looking for a one night stay. It's in downtown Cancun, so no beach. But it prefect if you have plans to catch the ADO bus the next morning heading south, as it's just across the street from the station and I'd flown in late. Staff is great, nice pool area, rooms are spotless, and the price is right!

This hotel's location makes it well worth it. We stayed four nights and didn´t have any major complaints. It's not super fancy but it's clean and the staff were friendly and helpful. It´s across the street from the ADO bus station which makes it easy to get to and the local bus to the hotel zone and beach is on the corner. I would definitely stay here again.

Pleasant comfortable . Staff was friendly, courteous and helpful. Restaurant food was reasonably priced and tasty.

Close to bus terminal, very useful for a long trip,

Our stay was just one night as we spent the winter in Progreso ( 4 hrs away) & were catching our flight from Cancun to Canada. We'll use this hotel again because of it's location beside the ADO bus terminal. We enjoyed the pretty garden with it's roaming peacocks & colorful parrots. We had everything we needed at a good price...wifi, a restaurant for breakfast & bar for a safe evening drink.

Calle Pino Mza. 1 Lote. 19 Smza. 23 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Downtown Cancun, Hotel Plaza Caribe is within a 5-minute walk of popular attractions such as Cristo Rey Church and Las Palapas Park. This 134-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with continental breakfast, available for a fee from 7:00 AM to noon.


Rooms

The 134 rooms are recently renovated and have phones and desks. 42-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer free toiletries.


Property features

Renovated in 2018, Hotel Plaza Caribe offers an outdoor pool, free WiFi in public areas, and conference space. Free parking is available if you drive. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include laundry facilities, a ballroom, and wedding services.

Room options

Deluxe Room, 1 King Bed, Executive Level

1 King Bed | Sleeps 2

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds, Pool View, Executive Level

2 Double Beds | Sleeps 4

Guest reviews for Hotel Plaza Caribe

Everyone (11) Couples (3) Business (1) Family (3) Other (4)
4
Partner Couples

Clean. In a convenient area if you don’t have a car. Right across the street from the bus station.

By on Sep 19, 2021

Review comment responded on Sep 22, 2021

Hello Jeremy, Thank you very much for your nice comments, we are very happy to know you liked the hotel. We will be waiting your next visit, Kind regards.

2
Everyone

By on May 28, 2021

Review comment responded on Jun 7, 2021

Hello, Thank you very much for leaving your review about your stay at the hotel, we would like to know the reasons why you did not fully enjoy the hotel, that way we could improve our service and focus on correcting it. We would like to see you again and thus be able to provide you with an experience according to your needs. Best regards.

4
Everyone

Great location. Great Staff!

By on Apr 20, 2021

Review comment responded on Apr 20, 2021

Hello, Thank you very much for taking time to review your experience at the hotel, we are very glad to know you enjoy your stay with us, We will be waiting for your next visit, Best regards.

5
Family Family

The interior of hotel is outstanding , very nice! Room clean, comfortable, and convenient to ADO.

By , from Grand Meadow, Mn on Dec 18, 2020

Review comment responded on Dec 21, 2020

Hi Joshph, Thank you very much for your nice comments, we are very happy to know that you enjoyed the hotel, we work very hard to make this happen to all of our guests, we will be waiting for your next visit, Best regards.

4
Everyone

By on Feb 20, 2020

Review comment responded on Feb 20, 2020

Hello, Thank you very much for your review, we are glad to know that you enjoyed your stay at the hotel, this encourages us to keep on working hard to bring this experience to all of our guests, Best regards.

5
Everyone

By on Dec 29, 2018

Review comment responded on Jan 3, 2019

Dear guest, thank you for your visit, We are glad to hear that you value our Hotel, Hope to see you again, best regards

5
Everyone

Downtown Cancun. Right across the street is the bus station we used the public transit. Easy to use, bus drivers very helpful. Close to malls, markets. Nice pool, decent restaurant with 711 right next door. Staff was very helpful We would use this hotel again !

By , from Midwest on Jul 28, 2018

Review comment responded on Aug 6, 2018

Dear Señor Dennis, We appreciate your preference, Thank you for letting us know that the location of our Hotel was excellent for the purpose of your trip, your comments feed us back and We hope you come back soon!!! Best regards.

4

convenient to ado bus terminal

Everyone

I found myself with a block of time between the last night ferry from Cozumel and my morning flight from Cancun, but not quite enough time to really do anything but grab a nap. This hotel served my needs perfectly, because of its location at the ADO bus terminal. The hotel entrance is literally steps from the bus terminal - it's as close as if you'd parked a car at the terminal. Simply walk out the front door from the bus station, and the nice lighted hotel sign will greet you warmly. Check in and check out were a breeze, and I was back on the express bus to the airport in the morning.

By , from Tempe, AZ on Feb 22, 2017

5
Everyone

I had a great experience the staff are very helpful. It is a Nice and clean hotel . It is a safe location to walk around . The food in the hotel was delicious!

By on Feb 20, 2017

4

very nice hotel. close to everything,

Everyone

I just stay one night but was very confortable. I will go back.

By , from Pennsylvania on Jan 14, 2017

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