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Recent guest reviews

Services

We had a 2 bedroom villa for our family of 5 and enjoyed our stay. The best part was a hot tub on a patio. Good service, room service, housekeeping all good. The only minus that some restaurants were closed and food was not the best at all restaurants. The best one was Fusion and tres Colores.

Great place to getaway with excellent service ! Staff did a great job at cleaning EVERYTHING. Masks are highly recommended everywhere . Resort is so big you can choose to isolate yourself from those in groups . The resort is now offering the COViD test which works great for the new upcoming guidelines. Dreams resort allows you to visit Secrets hotel next door and vice versa so you pretty much get a 2 for 1. Highly recommend this resort in Playa Mujeres .

Overall enjoyed my stay. Resort is worth the price. Bad side they stole $100 from my girlfriends purse she left in the room when we were away.

The service was great! Everyone went out of their way to help with whatever we needed! We loved everything about the resort excite fact that you have to wear pants to eat inside any dinner restaurant

Everyone we encountered was so gracious, kind, and efficient. They make you feel very welcome and special.

I liked the kids club and pool entertainment. The beach was nice and the staff tries but not consistent. The food was average at best and the rooms were so incredibly noisy all hours of the night with loud stomping and carts being rolled in the hallway by the cleaners very early in the morning.

The pools and grounds are beautiful and beautifully kept. Rooms are large and beds are comfy. Our view in the Preferred Club Ocean View Jr suite was amazing. Pool Service staff were amazing, Karen, Mercedes, Francisco, Roger and Jazmine took great care of us as well as the pool concierges. Beach is beautiful as well. Restaurants could use more servers but food was good, we never had a problem getting a table and we had a group of 17. I highly recommend this resort

The hotel was beautiful! The staff was very friendly! The only thing I didn't like was that they try to sell you in buying into a timeshare when you get there. I just told them no, but they can be a bit persistent.

I wanted to leave a review and hopefully this will help other families such as me that was looking at other reviews before booking this trip. First I would like to say that the actual resort is beautiful but it’s lacking much improvement.

It was paradise. I love this place and I’m most definitely coming back.

The staff is very friendly and the property is great.

Beaches and pools are great. Attentive wait staff. Fusion and Gaucho restraunts are awesome.

Very relaxing. All restaurants great except world cafe buffet.

This was the best all inclusive resort ever , food was great, staff were great and the pools and beach were amazing, I will definitely be staying here again

Staff was very unwilling to help with any services.

Very family friendly. Great food, amazing staff. Bring your own straws for the kids drinks because they have no straws on the resort.

Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3 Punta Sam QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered valet and uncovered self parking
  • Onsite dining
  • Spa

Located in Playa Mujeres within a short stroll of Playa Mujeres Golf Club, Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is within a 15-minute drive of Gran Puerto Pier. This 502-room, 4.5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a golf course.


Dining

Relish the international cuisine at World Café, one of 9 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 502 air-conditioned accommodations feature furnished balconies and afford space to spread out with living rooms. 48-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Free bottled water, ceiling fans, and laptop-compatible safes are other standard amenities.


Property features

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive features a private beach, a golf course, and a full-service spa. Free valet parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this all-inclusive hotel include 3 outdoor pools, a free water park, and a nightclub.

Room options

Junior Suite Garden View - Two Queen Beds

2 Queen Beds | Sleeps 4

Preferred Club Master Suite Swim Out Ocean View - King Bed

1 King Bed | Sleeps 3

Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

2 Queen Beds | Sleeps 3

Junior Suite Garden View - King Bed

1 King Bed | Sleeps 4

Guest reviews for Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Everyone (18) Couples (2) Family (8)
1
Friends Family

Services

By on Apr 26, 2021

Review comment responded on Apr 26, 2021

Dear guest, Thank you for sharing the review of your experience at our all-inclusive and family-friendly resort in the Mexican Caribbean. We are deeply sorry to know that your experience was not completely of your satisfaction, we really hope you change your mind and give us another chance to provide you the fantastic service that you deserve. Warm regards,

4
Family

We had a 2 bedroom villa for our family of 5 and enjoyed our stay. The best part was a hot tub on a patio. Good service, room service, housekeeping all good. The only minus that some restaurants were closed and food was not the best at all restaurants. The best one was Fusion and tres Colores.

By on Jan 22, 2021

Review comment responded on Jan 25, 2021

Dear guest, Thank you so much for sharing the review of your experience staying in one of our 2 bedroom villas. We are very glad to know that you had such a good experience thanks to our good service and fine restaurants. Thank you for your review and we really hope to have the honor of receiving you again. Warm regards,

5
Friends

Great place to getaway with excellent service ! Staff did a great job at cleaning EVERYTHING. Masks are highly recommended everywhere . Resort is so big you can choose to isolate yourself from those in groups . The resort is now offering the COViD test which works great for the new upcoming guidelines. Dreams resort allows you to visit Secrets hotel next door and vice versa so you pretty much get a 2 for 1. Highly recommend this resort in Playa Mujeres .

By , from Miami, Fl on Jan 18, 2021

Review comment responded on Jan 19, 2021

Thank you for sharing your comments with us through Expedia. We value our guests’ feedback because this is the way we can know about our distinguished guest's experiences as well as to have the opportunity to improve our service. We wish to have the privilege to welcome you again in the near future. Best regards.

2
Everyone

Overall enjoyed my stay. Resort is worth the price. Bad side they stole $100 from my girlfriends purse she left in the room when we were away.

By on Oct 8, 2020

Review comment responded on Oct 8, 2020

Dear guest, We appreciate you have taken the time to write a review about your stay with us. We regret to learn that your experience was far from pleasant. Unfortunately, We cannot be held responsible for objects left in the room outside the safe. We always recommend strongly to all our guests to keep all their values in the Electronic in-room laptop-sized safe (safebox) that is included without extra cost. While we understand the way you felt about the situation experienced during your stay, we do hope that our reply to your feedback restores some semblance of trust in us. We likewise hope that you would be able to overcome with time the disappointment and give us renewed opportunities to be of service to you. Best regards.

4
Family

The service was great! Everyone went out of their way to help with whatever we needed! We loved everything about the resort excite fact that you have to wear pants to eat inside any dinner restaurant

By , from Idaho on Jul 8, 2020

Review comment responded on Jul 8, 2020

Dear Ms. Andrea, Thank you so much for sharing the review of your experience at our resort in the Mexican Caribbean. We are happy to know that you enjoyed our great service. Most of our evening restaurants follow a Casual Elegance dress code that requiere long pants for men, nevertheless guests can enjoy dinner at the terrace, where men can wear nice bermudas. Thank you for your review and we hope to have the honor of receiving you again. Warm regards,

5
Family with small children

Everyone we encountered was so gracious, kind, and efficient. They make you feel very welcome and special.

By , from Manhattan Beach on Feb 17, 2020

Review comment responded on Feb 18, 2020

Dear Guest, Thank you for sharing your comments with us through Expedia. We value our guests’ feedback because this is the way we can be aware of our distinguished guest’s experiences, and it gives us the opportunity to improve our service. We wish to have the privilege to welcome you again in the near future. Best regards

3
Family with small children Family

I liked the kids club and pool entertainment. The beach was nice and the staff tries but not consistent. The food was average at best and the rooms were so incredibly noisy all hours of the night with loud stomping and carts being rolled in the hallway by the cleaners very early in the morning.

By , from Minneapolis on Dec 22, 2019

Review comment responded on Dec 26, 2019

Dear Guest, Thank you for sharing your comments with us through Expedia. We value our guests’ feedback because this is the way we can know about our distinguished guest's experiences as well as to have the opportunity to improve our service. We wish to have the privilege to welcome you again in the near future. Kind regards!

5
Family with small children

The pools and grounds are beautiful and beautifully kept. Rooms are large and beds are comfy. Our view in the Preferred Club Ocean View Jr suite was amazing. Pool Service staff were amazing, Karen, Mercedes, Francisco, Roger and Jazmine took great care of us as well as the pool concierges. Beach is beautiful as well. Restaurants could use more servers but food was good, we never had a problem getting a table and we had a group of 17. I highly recommend this resort

By , from Toledo, WA on Dec 13, 2019

Review comment responded on Dec 13, 2019

Dear Guest, Thank you for sharing your comments with us through Expedia. We value our guests’ feedback because this is the way we can be aware of our distinguished guest’s experiences, and it gives us the opportunity to improve our service. We wish to have the privilege to welcome you again in the near future. Best regards.

5
Family Friends

The hotel was beautiful! The staff was very friendly! The only thing I didn't like was that they try to sell you in buying into a timeshare when you get there. I just told them no, but they can be a bit persistent.

By on Jul 10, 2019

Review comment responded on Jul 13, 2019

Dear Guest, Thank you for sharing your comments with us through Expedia. We value our guests’ feedback because this is the way we can be aware of our distinguished guest’s experiences, and it gives us the opportunity to improve our service. We wish to have the privilege to welcome you again in the near future. Best regards!

3
Everyone

I wanted to leave a review and hopefully this will help other families such as me that was looking at other reviews before booking this trip. First I would like to say that the actual resort is beautiful but it’s lacking much improvement.

By on Jun 10, 2019

Review comment responded on Jun 13, 2019

Thank you for sharing your comments with us through Expedia. We value our guests’ feedback because this is the way we can be aware of our distinguished guest’s experiences, and it gives us the opportunity to improve our service. We wish to have the privilege to welcome you again in the near future. Best regards.

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO 77400
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