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Recent guest reviews

I would recommend. Property is very well maintained

Excellent

Excellent property with great customer service, and free shuttle to and from airport. I would stay here again w/o question. Yje only drawback is the location is not close to any food places, hotel zone, or clubs. But if u have a rental car, this is the place to stay.

on sunday i have been tried to call at property from 8 AM to last call i made at 11.45 from airport to asked where i can find shuttle to come to hotel but there was no body answerd the phone call. finally i have to take taxi for 3 kilometer i had to pay $50 dollers i talked to front desk personal and she said it's chipper! it could be 80 to 90 us Dollar for 3 Kilometers.! i suspect hotel management envolment.

Excellent place

Stayed two nights. The hotel is up to the standard in terms of facilities you would expect from a hotel like this however the service and staff were so terrible I could hardly believe I was in Mexico. Staff were rude and indifferent, I asked for a blanket 5 times (by phone and went downstairs) and never got it, it’s just one example of many little unpleasant moments. There must not be paid fairly or otherwise I just can’t think of a reason why such bad service in Mexico, I’m sure they are good people but they have absolutely no desire to make your stay pleasant or even make sure you have the necessary. Very disappointed

Very nice property, but the food in the restaurant was always medium warm.

Nice hotel. Get free shuttle from airport. Good food in restaurant. Good choice for a short stay

I chose this hotel for it's close location to the airport and it's free 24-hour shuttle. It was super easy & great as I had to leave at 5:00 am to catch an early flight. There is also a small grocery store next to the hotel which is convenient for snacks. The pool and jacuzzi was also enjoyable as well as the restaurant. All COVID-19 precautions were in place also. Would recommend to all.

The poor service, did not credit my points. I do not recommend....

location, close to airport, diner is dilecious too.

Close to Airport secure facility with pool and restaurant

Friendly staff and excellent food in a modern hotel. Good pool and gym.

The people are wonderful and the food is surprisingly good. Standard as far as hotels go, it’s a solid option to be close to the airport.

Nice Airport hotel. Checkin was quick and East would recommend for one night near Cancun airport

Blvd. Luis Donaldo Colosio, Km. 12.5 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Free airport shuttle

Courtyard By Marriott Cancun Airport is located 2.9 mi (4.7 km) from Parish of the Risen Christ and within a 10-minute drive of Xoximilco. This 200-room, 3.5-star hotel welcomes guests with conveniences like a private beach, an outdoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 200 soundproofed rooms provide coffee makers, free newspapers, and free bottled water. Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards. Change of towels is available on request.


Property features

Guests staying at Courtyard By Marriott Cancun Airport enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this golf hotel include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Junior Suite, 1 Bedroom

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Courtyard By Marriott Cancun Airport

Everyone (17) Couples (4) Family (17)
5
Family

I would recommend. Property is very well maintained

By on Aug 26, 2021

Review comment responded on Aug 26, 2021

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

5
Partner Couples

Excellent

By on Aug 22, 2021

Review comment responded on Aug 23, 2021

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

5
Family

Excellent property with great customer service, and free shuttle to and from airport. I would stay here again w/o question. Yje only drawback is the location is not close to any food places, hotel zone, or clubs. But if u have a rental car, this is the place to stay.

By on Aug 17, 2021

Review comment responded on Aug 17, 2021

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

2
Family

on sunday i have been tried to call at property from 8 AM to last call i made at 11.45 from airport to asked where i can find shuttle to come to hotel but there was no body answerd the phone call. finally i have to take taxi for 3 kilometer i had to pay $50 dollers i talked to front desk personal and she said it's chipper! it could be 80 to 90 us Dollar for 3 Kilometers.! i suspect hotel management envolment.

By on Jul 20, 2021

Review comment responded on Jul 20, 2021

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! First of all please accept our apologies for the inconveniences experienced during your stay. Your input is very valuable and instrumental for the continuous improvement of our services We hope to serve you again whenever your travels bring you back to Cancun. Regards

5
Family with small children

Excellent place

By on Jul 19, 2021

Review comment responded on Jul 19, 2021

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

3
Business Business

Stayed two nights. The hotel is up to the standard in terms of facilities you would expect from a hotel like this however the service and staff were so terrible I could hardly believe I was in Mexico. Staff were rude and indifferent, I asked for a blanket 5 times (by phone and went downstairs) and never got it, it’s just one example of many little unpleasant moments. There must not be paid fairly or otherwise I just can’t think of a reason why such bad service in Mexico, I’m sure they are good people but they have absolutely no desire to make your stay pleasant or even make sure you have the necessary. Very disappointed

By on Jul 5, 2021

Review comment responded on Jul 5, 2021

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! First of all please accept our apologies for the inconveniences experienced during your stay. Your input is very valuable and instrumental for the continuous improvement of our services We hope to serve you again whenever your travels bring you back to Cancun. Regards

4
Family

Very nice property, but the food in the restaurant was always medium warm.

By on Jun 8, 2021

Review comment responded on Jun 8, 2021

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

5
Family

Nice hotel. Get free shuttle from airport. Good food in restaurant. Good choice for a short stay

By on May 16, 2021

Review comment responded on May 17, 2021

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

4
Everyone

By on Jan 6, 2021

Review comment responded on Jan 6, 2021

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

5
Friends

I chose this hotel for it's close location to the airport and it's free 24-hour shuttle. It was super easy & great as I had to leave at 5:00 am to catch an early flight. There is also a small grocery store next to the hotel which is convenient for snacks. The pool and jacuzzi was also enjoyable as well as the restaurant. All COVID-19 precautions were in place also. Would recommend to all.

By , from Buellton, CA on Oct 7, 2020

Review comment responded on Oct 9, 2020

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

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