This was surprisingly fancy. The rooms were lovely. Much nicer than the much more expensive all-inclusive hotel that my friends stayed at. We couldn't get a non-smoking room, so there was a bit of a smell but not too bad. The shower was nice, the bed was nice, the look was chic. Free filtered water dispenser in the hallway. You can order coffee but only at certain times. There's a coffee shop and some covid testing sites within very short walking distance. My flight was 7 hours late so I had to call them to give them my boyfriend's info so that he could check in without me. They were very nice about that. My only complaint is that the AC stopped working and they didn't fix it. Luckily the AC in the rest of the hotel was working, so our room never got that hot.
We loved everything about the hotel except the fact that there is no entrance to the beach nearby.
The property had an amazing view from the pool, and the decor was exquisite. The staff of the entire hotel was amazing, they treated us like we were family. The entire staff was friendly, helpful and overall delightful. The food at the hotel was delicious. I would definitely stay here again.
Excellent staff and great hotel amenities. Just minor issues with the bathroom
Gave me a free ocean room view upgrade and the staff are very friendly .... food and drinks are great!
Beautiful,and clean room located in nice area. Close to a lot stores,and restaurant. Front desk clerks are not friendly, blunt,and highly rude to tourist.
Located in Zona Hotelera, Canopy by Hilton Cancun La Isla is next to popular attractions like Cancun Interactive Aquarium and La Isla Shopping Mall. This 174-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to a shopping center in central Cancun and also close to Aquaworld and Tortuga Beach.
Enjoy dining at Azulinda Cafe & Bar, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is served for a fee each morning from 8:00 AM to 11:00 AM.
All of Canopy by Hilton Cancun La Isla's 174 shared rooms provide minibars, coffee makers, and safes. 50-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard. Housekeeping is available on request.
Built in 2020, the brand new Canopy by Hilton Cancun La Isla offers an outdoor pool, a fitness center, and a rooftop terrace. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a 24-hour business center, and free use of bicycles.