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Recent guest reviews

Property was very nice. Most staff were very friendly. Did not like the pushy salespeople in the lobby or near the pool Rooms were clean. Beds were very uncomfortable. No microwave.Food was bland most of the week.

I was told they have a beach and that wasn’t true Food was just terrible. Staff members were rude, but the worst was the guys at the bar. I would not recommend this place at all. Cancun is amazing but look for another options, they have plenty over there

This is a great value resort. Small but it has everything. Beach is small and rocky by boats, not the best but pool area and sunbathing is great. Super price

They wouldn’t let us check in. they said they didn’t have a reservation for us I showed the itinerary number and they still would not let us check in totally ripped us off and I expect a refund from Orbitz

To begin with the good- the room was actually very spacious and beautiful. The housekeeper Silvana was a gem and kept it extremely clean and orderly. However, that’s as far as compliments for this place goes. Nothing make ups for horribleness of this hotel. Nowhere in the package do they list that you cannot have visitors/friends over. I specifically bought a suite with a lot of space just so that the friends I travelled with could come hang out and a woman at the front immediately said no visitors and even glared at my friends. The food choices where laughable and you can only get drinks from a sweltering lobby bar only open after 5p or in the actual pool. The TV was a joke. 13 antenna channels and not one was in English, some of them didn’t even work or went in and out. The beach water was full of seaweed and not worth even taking a picture of. There was a day I went to use my iron not knowing it was cracked, only for it to leak water everywhere. I almost slipped and fell. I bought it down to explain what happened and all they did was look at me, smile, and take it in the back leaving me at the desk. No apology or an offer to replace it. All in all, I felt like I was robbed. I will never stay here ever again and will never recommend it to anyone. Go next door to the Ocean Spa Hotel which paid to use their facilities instead and be with my friends. That place was friendly, professional, and beautifully maintained. Again don’t waste your money.

Love service and the total package of all inclusive worth the cost.

A nightmare! While in the lobby waiting for a cab, my wallet was stolen out of my tablet case. My husband and I were both distracted by a man and woman while a third person opened the case and took out my wallet containing my IDs, credit cards and money. The case was on the sofa next to my husband but the man distracting him had him turn his attention away from the case. The security camera in the lobby was only to watch the clerks behind the reception desk so they would't steal money from the hotel so was not helpful in identifying the thieves. . The lobby was open to the street and the security guards did not notice that the 3 people were not guests. The buffet in the restaurant was okay. The staff was friendly but could do nothing about the robbery but advise us to go to the police station.

Blvd. Kukulcan Km 4.5 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Marina

Located in Zona Hotelera, Aquamarina Beach Resort is within a 5-minute walk of sights such as Museum of Popular Mexican Art and Playa Tortugas. This 165-room, 3-star hotel has 2 outdoor pools along with a private beach and a marina.


Dining

Enjoy dining at Las Perlas, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a continental breakfast is available for a fee.


Rooms

The 165 air-conditioned rooms feature kitchenettes and balconies. 24-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include safes and phones.


Property features

Aquamarina Beach Resort features a private beach, a marina, and 2 outdoor pools. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this beach hotel include a free water park, a children's pool, and a fitness center.

Room options

Junior Suite, Balcony

2 Double Beds | 1 King Bed | Sleeps 4

Standard Room, Balcony

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Aquamarina Beach Resort

Everyone (1) Couples (3) Family (2)
4
Family

Property was very nice. Most staff were very friendly. Did not like the pushy salespeople in the lobby or near the pool Rooms were clean. Beds were very uncomfortable. No microwave.Food was bland most of the week.

By on Jul 31, 2021

1
Partner Couples

I was told they have a beach and that wasn’t true Food was just terrible. Staff members were rude, but the worst was the guys at the bar. I would not recommend this place at all. Cancun is amazing but look for another options, they have plenty over there

By on Jun 2, 2021

5
Partner Couples

This is a great value resort. Small but it has everything. Beach is small and rocky by boats, not the best but pool area and sunbathing is great. Super price

By on Apr 29, 2021

1
Everyone

They wouldn’t let us check in. they said they didn’t have a reservation for us I showed the itinerary number and they still would not let us check in totally ripped us off and I expect a refund from Orbitz

By on Aug 12, 2020

2
Friends

To begin with the good- the room was actually very spacious and beautiful. The housekeeper Silvana was a gem and kept it extremely clean and orderly. However, that’s as far as compliments for this place goes. Nothing make ups for horribleness of this hotel. Nowhere in the package do they list that you cannot have visitors/friends over. I specifically bought a suite with a lot of space just so that the friends I travelled with could come hang out and a woman at the front immediately said no visitors and even glared at my friends. The food choices where laughable and you can only get drinks from a sweltering lobby bar only open after 5p or in the actual pool. The TV was a joke. 13 antenna channels and not one was in English, some of them didn’t even work or went in and out. The beach water was full of seaweed and not worth even taking a picture of. There was a day I went to use my iron not knowing it was cracked, only for it to leak water everywhere. I almost slipped and fell. I bought it down to explain what happened and all they did was look at me, smile, and take it in the back leaving me at the desk. No apology or an offer to replace it. All in all, I felt like I was robbed. I will never stay here ever again and will never recommend it to anyone. Go next door to the Ocean Spa Hotel which paid to use their facilities instead and be with my friends. That place was friendly, professional, and beautifully maintained. Again don’t waste your money.

By on Jun 30, 2019

5

aquamarina

Family

Love service and the total package of all inclusive worth the cost.

By on Mar 10, 2015

2

robbed

Couples

A nightmare! While in the lobby waiting for a cab, my wallet was stolen out of my tablet case. My husband and I were both distracted by a man and woman while a third person opened the case and took out my wallet containing my IDs, credit cards and money. The case was on the sofa next to my husband but the man distracting him had him turn his attention away from the case. The security camera in the lobby was only to watch the clerks behind the reception desk so they would't steal money from the hotel so was not helpful in identifying the thieves. . The lobby was open to the street and the security guards did not notice that the 3 people were not guests. The buffet in the restaurant was okay. The staff was friendly but could do nothing about the robbery but advise us to go to the police station.

By on Nov 25, 2013

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