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Recent guest reviews

All the staff is so friendly and helpful and especially the breakfast buffet is awesome! Everyone was amazing and made our stay very enjoyable. I can’t wait to be back again

Rooms and amenities are old and. Quality of room service good is not good.

furniture is outdated a little bit...service is great

Beautiful very nice place to stay very friendly awesome

Everything was very nice would definitely go again

The stay was pleasant until I got back from my trip and realized there was an unauthorized charge from the hotel. The hotel has ignored two emails asking about the charge. I had no other option but to dispute the charge with my bank. I will never stay in this hotel again for that reason.

The staff was very nice & welcoming. The hotel is very close to the airport & to the highway to go anywhere in Cairo The room was nice. Being a Hilton honor diamond member, they offered us a nice upgrade with lounge access as well.

EL-OROUBA, QISM EL-NOZHA Cairo

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Casino
  • 3 outdoor pools

Located in Heliopolis, Hilton Cairo Heliopolis is 2.5 mi (4 km) from Baron Empain Palace and within a 15-minute drive of other popular attractions like Khan el-Khalili. This 589-room, 5-star hotel has 3 outdoor pools along with a casino and 7 restaurants.


Dining

Enjoy dining at Egyptian Night, one of 7 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.


Rooms

All 589 individually decorated rooms provide minibars, electric kettles, and free bottled water. For entertainment, guests can expect to find LCD TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests of Hilton Cairo Heliopolis have access to 3 outdoor pools, a casino, and a children's pool. Self parking is offered for USD 7 per day. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, outdoor tennis courts, and free WiFi in public areas.

Room options

Room, 1 King Bed, Pool View

1 King Bed | Sleeps 2

Suite, 2 Twin Beds

2 Twin Beds | Sleeps 4

Suite, 1 Bedroom, Pool View

1 King Bed | Sleeps 3

Twin Room, Pool View

2 Twin Beds | Sleeps 2

Guest reviews for Hilton Cairo Heliopolis

Everyone (4) Family (5)
5
Everyone

All the staff is so friendly and helpful and especially the breakfast buffet is awesome! Everyone was amazing and made our stay very enjoyable. I can’t wait to be back again

By on Apr 7, 2021

Review comment responded on Apr 8, 2021

Thanks for staying with us. We appreciate your feedback!

3
Everyone

Rooms and amenities are old and. Quality of room service good is not good.

By , from Bahrain on Dec 2, 2020

Review comment responded on Dec 3, 2020

Dear Mr Adel We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4
Family

furniture is outdated a little bit...service is great

By on Dec 30, 2019

Review comment responded on Dec 31, 2019

Thank you so much for your comment

5
Everyone

By on Nov 4, 2019

Review comment responded on Nov 6, 2019

Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Once again, thank you for your time. We are indeed very happy to read such a positive impression of our services & facilities; it is the best reward for our efforts. I truly hope to welcome you back very soon to our lovely hotel. Sincerely yours, Ayman Aly Quality Manager

5
Family

Beautiful very nice place to stay very friendly awesome

By on Sep 29, 2019

Review comment responded on Sep 29, 2019

Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Your words of praise about the team helpfulness & friendliness have encouraged us to scale greater heights of excellence. Once again, thank you for your time. We are indeed very happy to read such a positive impression about our services & facilities; it is the best reward for our efforts. I truly hope to welcome you back very soon at our lovely hotel. Sincerely yours, Ayman Aly Quality Manager

5
Family

Everything was very nice would definitely go again

By on Sep 24, 2019

Review comment responded on Sep 25, 2019

Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Once again, thank you for your time. We are indeed very happy to read such a positive impression of our services & facilities; it is the best reward for our efforts. I truly hope to welcome you back very soon to our lovely hotel. Sincerely yours, Ayman Aly Quality Manager

5
Family Family

By on Aug 30, 2019

Review comment responded on Sep 2, 2019

Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Your words of praise about the team helpfulness & friendliness have encouraged us to scale greater heights of excellence. Once again, thank you for your time. We are indeed very happy to read such a positive impression about our services & facilities; it is the best reward for our efforts. I truly hope to welcome you back very soon at our lovely hotel. Sincerely yours, Ayman Aly Quality Manager

1
Friends

The stay was pleasant until I got back from my trip and realized there was an unauthorized charge from the hotel. The hotel has ignored two emails asking about the charge. I had no other option but to dispute the charge with my bank. I will never stay in this hotel again for that reason.

By on Mar 13, 2019

Review comment responded on Mar 18, 2019

Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! I would like to personally apologize for any unfortunate incident that you experienced during your stay with us. Please rest assured we will evaluate points mentioned in your feedback moving forward as we work to more effectively address the needs of our guests. Please send us more details about your stay to investigate this issue and feed you back with results. We value your comments and hope to better serve you in the future. Sincerely yours, Ayman Aly

5
Everyone

The staff was very nice & welcoming. The hotel is very close to the airport & to the highway to go anywhere in Cairo The room was nice. Being a Hilton honor diamond member, they offered us a nice upgrade with lounge access as well.

By on Jan 9, 2019

Review comment responded on Jan 10, 2019

Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Your words of praise about the team helpfulness & friendliness have encouraged us to scale greater heights of excellence. Once again, thank you for your time. We are indeed very happy to read such a positive impression about our services & facilities; it is the best reward for our efforts. I truly hope to welcome you back very soon at our lovely resort. Sincerely yours, Ayman Aly Quality Manager

Hilton Cairo Heliopolis

EL-OROUBA, QISM EL-NOZHA, Cairo,
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