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Recent guest reviews

The staff was very nice and helpful. The price and location was good. The breakfast was good considering COVID limitations. The room was good with the exception of the bathroom. The bathroom needed renovation. The shower/tub had stains and chipping, paint on the walls and a terrible low toilet that was difficult to sit on. The bathroom was stuffy and it was too easy to flood the floor.

ery clean

Simple , clean , basics.

Comfortable rooms, friendly staff.

Location

The two staff members we encountered were very nice and helpful. The bed was very comfortable. The heater was great!

We were a group on a tour. The BW was a pleasant hotel to stay. It was in a very good location to the airport, eating places, stores. The hotel shuttle was giving a real workout picking up people from the airport, but was up for the challenge. You didn't have to wait long hours to be picked up from the airport.

The hotel was perfectly comfortable and clean and quiet. Nothing special, but we didn't need anything special. We were looking for a good nights rest before a long drive home.

Very nice staff, great breakfast choices, comfortable rooms.

Need updated rugs and have old plugsno usb charger ports

Thank you for a mostly positive experience. I received a phone call from the front desk to ask me if I would like my room serviced. I said “yes” and I would be leaving at 2:00. When I did, I spoke to the cleaning lady on the floor to inform her of my room number and that I was stepping out of the hotel. When I returned in the evening, my room had not been serviced. I called the front desk to let them know. Clean towels were brought up for me.

Genesee St Buffalo NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Best Western The Inn At Buffalo Airport places you within a few miles (5 km) of Island Park and Glen Falls. This hotel has 78 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

Best Western The Inn At Buffalo Airport's 78 rooms are individually decorated and provide coffee makers, free local calls, and safes. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include ironing boards, desks, and wardrobes or closets.


Property features

Guests of Best Western The Inn At Buffalo Airport enjoy a gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, free newspapers, and a TV in a common area.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Best Western The Inn At Buffalo Airport

Everyone (19) Business (3) Couples (6) Family (9) Other (1)
4
Family

The staff was very nice and helpful. The price and location was good. The breakfast was good considering COVID limitations. The room was good with the exception of the bathroom. The bathroom needed renovation. The shower/tub had stains and chipping, paint on the walls and a terrible low toilet that was difficult to sit on. The bathroom was stuffy and it was too easy to flood the floor.

By , from Shelton on Sep 30, 2021

Review comment responded on Sep 30, 2021

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff and your insights regarding our location. We hope to see you again in the future. Thank you for your valuable business.

5
Partner Couples

ery clean

By on Sep 15, 2021

Review comment responded on Sep 16, 2021

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4
Friends

Simple , clean , basics.

By on Aug 14, 2021

Review comment responded on Aug 17, 2021

Thank you for your review and comments regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

3
Everyone

By on Jul 19, 2021

Review comment responded on Oct 18, 2021

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

5
Everyone

Comfortable rooms, friendly staff.

By on May 21, 2021

Review comment responded on May 21, 2021

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

5
Family Partner Couples

By on May 20, 2021

Review comment responded on May 20, 2021

We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

5
Everyone

Location

By on May 6, 2021

Review comment responded on May 7, 2021

On behalf of our entire staff thank you for staying with us and for rating your stay.

5
Partner Couples Family

The two staff members we encountered were very nice and helpful. The bed was very comfortable. The heater was great!

By on Jan 2, 2021

Review comment responded on Jan 3, 2021

Thank you for sharing this honest review and feedback about our staff and also our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

2
Everyone

By on Jun 2, 2020

Review comment responded on Jun 5, 2020

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

1
Everyone

By on May 27, 2020

Review comment responded on May 29, 2020

On behalf of our entire staff, we thank you for your business and for rating your experience.

Best Western The Inn At Buffalo Airport

4630 Genesee St, Buffalo, NY 14225
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