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Recent guest reviews

Area was okay, when we got to our room it smelled soo bad like laundry that hasn't been washed paint peeling off the walls and roaches. We asked for a new room we got one an hour later left to disney came back other guest were in my room!!!. Our card key was diactivated went to the office to report problem staff had no clue what happened. Housekeeper open the door for us after other guest left because they realize that was our room with our stuff. If it wasn't because we seen thouse guest walking out of our room the staff would not have said anything other guest were also upset. I will not come back again with my family!

Stayed at the property from july 22 to 26 And everything was bad. My family and i got 4 rooms. Room 122, 124, 126 & 134. The rooms smells awful that we had to buy air fresheners and lysol at a near target to disinfectant the rooms There were Dirty beddings and towels are dirty. Some beds and saggy. We saw some cockroaches. Garbage accumulated outside the rooms and not picked up. On our 2nd day, all of our roos wasn’t cleaned. A number of Electrical outlets are not working. We heard from another customer that the pool is not cleaned so we didn’t bother sending the kids to swim. Our kids were disappointed. In room 122, the lights didn’t work in the 3rd day. When i asked the front desk they said they dont have anybody to help us. This was our first time going to a “quality inn” And we will never come back

Dirty,stay 3 nights and only one time change/clean the room. No towels to used.room smells terrible.

Very disappointing! My room was disgusting, and the bathrooms sink was broken. When I asked for another room they couldn't accommodate me. They were understaffed and the line to check in was all the way outside. I won't be staying here again. :(

This place was not clean had to change rooms 3 times. Had a car that was broken apart in the parking lot car parts everywhere just not clean

Great customer service... horrible rooms when it comes to cleanliness and smells. Left the day i checked in and paid for another room at another hotel the same day.

First the good...the staff is very pleasant and try to be helpful, the included breakfast is good and it’s a quick 10 minute walk to Knotts Berry Farm and is right next to a bus stop. The bad...we booked 2 rooms that ended up being 6 rooms apart, neither room had a working telephone (the maintenance man did fix them), both rooms had non working lights and non working plug-ins so we could only have the lights on(they are plug in) or charge a phone etc. The bathrooms in both rooms were smelly and one of the bathrooms the bathtub faucet leaked so bad you couldn’t use the shower so we used one room to shower everyone as no one came to fix it (we talked to the front desk staff about this several times and after a week there still no one came to even check it). The furniture in both rooms was ripped and falling apart. I would not recommend this hotel to anyone as we didn’t feel safe due to the bad wiring.

A random person entered my room (I lathed it) at around 8 am. Called front desk and they claimed it was the "maintenance person"

This is not a glamour hotel. This is a I’m gonna sleep maybe take a shower and get to the days events. The newly renovated rooms were nice rooms that were well lit.

Very comfortable beds! Good shower. Lots of items needed attention (bathroom light didn’t work all of the time, switches on wall lights were old and difficult to turn on, AC rattled, fan in BR didn’t work sometimes, refrigerator froze items, strange concerning red stain on carpet and inside of bathroom door- was it blood??)

The breakfast was good. But the rooms were dirty and smelled like mildew. I looked on the window curtains and there was mold all over them.

When I arrived at 4am, the worker was asleep and I had to wait awhile for him to wake. Then it took him forever to check me in because he was not fully awake and he had a hard time using the computer. The door was extremely difficult to open to my room. It may need a new lock. My room didn’t get cleaned the next night.

Room smell was bad. People smoking on the aisles. Carpet not very clean. Spacious room. Nice French door for suite. Lobby and breakfast area is good. Hot breakfast served. 24 hours coffee and water is a great perk.

Dirty worn out room. Location of room was dangerous.

We stayes for 6 nights the price was great restaurants near by highways near by

It was nightmare stay in this place... first of all room phone line was cut off can't call front desk . Can't get good night sleep because people stay out side playing loud music having a party all night long ...Kids are runing aroud everywhere will not recommend unless you like to party all night long. Very disappointed

Beach Blvd Buena Park CA

Hotel highlights

  • Free in-room WiFi
  • Free uncovered self parking
  • Outdoor pool
  • 24-hour business center

Quality Inn & Suites Buena Park Anaheim places you next to Medieval Times and a short stroll from other popular sights like Knott's Berry Farm. This 176-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

All 176 air-conditioned rooms feature coffee makers, free local calls, and ironing boards. TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include desks and wardrobes or closets.


Property features

At Quality Inn & Suites Buena Park Anaheim, guests have access to an outdoor pool, a spa tub, and conference space. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, express check-out, and free newspapers.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds with Sofa Bed, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 2 Queen Beds with Sofa Bed, 2 Bathrooms, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 3 Queen Beds, Non Smoking

3 Queen Beds | Sleeps 6

Guest reviews for Quality Inn & Suites Buena Park Anaheim

Everyone (26) Couples (1) Family (8)
1
Family Family with small children

Area was okay, when we got to our room it smelled soo bad like laundry that hasn't been washed paint peeling off the walls and roaches. We asked for a new room we got one an hour later left to disney came back other guest were in my room!!!. Our card key was diactivated went to the office to report problem staff had no clue what happened. Housekeeper open the door for us after other guest left because they realize that was our room with our stuff. If it wasn't because we seen thouse guest walking out of our room the staff would not have said anything other guest were also upset. I will not come back again with my family!

By on Jul 30, 2021

Review comment responded on Sep 29, 2021

I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

1
Family with small children

Stayed at the property from july 22 to 26 And everything was bad. My family and i got 4 rooms. Room 122, 124, 126 & 134. The rooms smells awful that we had to buy air fresheners and lysol at a near target to disinfectant the rooms There were Dirty beddings and towels are dirty. Some beds and saggy. We saw some cockroaches. Garbage accumulated outside the rooms and not picked up. On our 2nd day, all of our roos wasn’t cleaned. A number of Electrical outlets are not working. We heard from another customer that the pool is not cleaned so we didn’t bother sending the kids to swim. Our kids were disappointed. In room 122, the lights didn’t work in the 3rd day. When i asked the front desk they said they dont have anybody to help us. This was our first time going to a “quality inn” And we will never come back

By on Jul 27, 2021

Review comment responded on Sep 29, 2021

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

1
Family with small children

Dirty,stay 3 nights and only one time change/clean the room. No towels to used.room smells terrible.

By on Jul 26, 2021

Review comment responded on Sep 28, 2021

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our towels and comments about our room. I hope that we will impress you with exemplary service during future visits.

2
Family

Very disappointing! My room was disgusting, and the bathrooms sink was broken. When I asked for another room they couldn't accommodate me. They were understaffed and the line to check in was all the way outside. I won't be staying here again. :(

By on May 31, 2021

Review comment responded on Jun 3, 2021

Thank you for sharing your feedback from your stay, I'm truly sorry to read the issue you experienced. Be assured that it's not the kind of service that we would like to offer you and I understand your dissatisfaction.

1
Family with small children

This place was not clean had to change rooms 3 times. Had a car that was broken apart in the parking lot car parts everywhere just not clean

By , from Phoenix on Nov 23, 2020

1
Family Family with small children

Great customer service... horrible rooms when it comes to cleanliness and smells. Left the day i checked in and paid for another room at another hotel the same day.

By , from Irvine,CA on Jul 18, 2020

5
Everyone

By on Mar 6, 2020

1
Everyone

By on Mar 4, 2020

2
Family

First the good...the staff is very pleasant and try to be helpful, the included breakfast is good and it’s a quick 10 minute walk to Knotts Berry Farm and is right next to a bus stop. The bad...we booked 2 rooms that ended up being 6 rooms apart, neither room had a working telephone (the maintenance man did fix them), both rooms had non working lights and non working plug-ins so we could only have the lights on(they are plug in) or charge a phone etc. The bathrooms in both rooms were smelly and one of the bathrooms the bathtub faucet leaked so bad you couldn’t use the shower so we used one room to shower everyone as no one came to fix it (we talked to the front desk staff about this several times and after a week there still no one came to even check it). The furniture in both rooms was ripped and falling apart. I would not recommend this hotel to anyone as we didn’t feel safe due to the bad wiring.

By , from Canada on Feb 12, 2020

Review comment responded on Feb 17, 2020

Please accept our apologies for the unpleasant experience you had with us. I will let our housekeeping and maintenance department know about the issues you mentioned to perfect those areas. Also next time you have two reservations please call us in advance so we can pre-block rooms next to each other. We hope you will give us another opportunity to better serve you in the near future

2
Business Business

A random person entered my room (I lathed it) at around 8 am. Called front desk and they claimed it was the "maintenance person"

By on Jan 20, 2020

Review comment responded on Jan 27, 2020

Please accept our apologies for the unpleasant experience you had with us. I will let our housekeeping and maintenance department know about the issue you mentioned to perfect those areas. We hope you will give us another opportunity to better serve you in the near future.

Quality Inn & Suites Buena Park Anaheim

7555 Beach Blvd, Buena Park, CA 90620
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