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Recent guest reviews

Very unfriendly reception showed up late and the old guy behind the desk was rude and short 0 explanations felt like I was a beggar. Please don’t put people like that to deal with the public especially if they are as miserable as this guy. The rest of the staff was pleasant and the room was spotless.

Kalee was quick and service oriented on the text updates option. Very cool. Frank (GM) was super helpful in answering checkout questions and working front. Great experience.

Unfortunately there is no ventilation in the bathroom. This makes for an uncomfortable experience after showering.

Traveled with family of four.. nice hotel.. would stay again

No soap available for the room -- very odd for a hotel.

Then canceled my reservation due to the fact I live in NJ

Even the locals will only recommend this hotel! Super clean! They even helped us map a new route home. Holiday Inn.... you got some employees who can run a hotel perfectly 😊

The hotel was clean and very convenient location to what we planned on doing during our stay. The staff was friendly. Only downside was the breakfast. It wasn’t terrible but the choices were minimal (no bacon!)

Location was great being right off the highway was very convenient

Well set back from a busy street (Putney Road), so it's quiet but at the same time within walking distance of many restaurants, drug store, grocery store, etc. Staff is extremely accommodating. Lobby includes snack concessions; breakfast is above average.

Room was well appointed, staff helpful. Breakfast better than average.

Though this was a routinely nice Holiday Inn, the incredible smell of bleach/chlorine permeated everything! The hallway (most likely from the indoor pool) was almost unbearable from the moment we entered, and it followed us into the room. The towels smelled highly of bleach. I am not a particularly sensitive person to smells but this ruined our stay and we couldn't wait to leave. Disappointing for a $200 per night room.

In town for SIT graduation. This hotel has great quality and clean rooms. Any issues quickly fixed. Great, helpful staff. Breakfast fresh and constantly replenished. Location well lit at night. Indoor pool. Even have free cookies and lemonade every afternoon. Will definitely stay again.

Chickering Drive Brattleboro VT

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of United States Navy Seabee Bridge, Holiday Inn Express Hotel & Suites Brattleboro, an IHG Hotel is within 2 miles (3 km) of West River. This hotel has 86 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free on-the-go breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.


Rooms

The 86 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.


Property features

Guests of Holiday Inn Express Hotel & Suites Brattleboro, an IHG Hotel have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room, Accessible, Non Smoking (HEARING)

2 Double Beds | 2 Queen Beds | Sleeps 4

Suite, Accessible, Non Smoking (HEARING)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Deluxe Room, 1 King Bed, Non Smoking (Whirlpool Tub)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Brattleboro, an IHG Hotel

Everyone (11) Business (3) Couples (10) Family (23) Other (2) Friends (2)
2
Family

Very unfriendly reception showed up late and the old guy behind the desk was rude and short 0 explanations felt like I was a beggar. Please don’t put people like that to deal with the public especially if they are as miserable as this guy. The rest of the staff was pleasant and the room was spotless.

By on Aug 2, 2021

Review comment responded on Aug 2, 2021

I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email or send a message to us with a phone number or email address so our Hotel Manager can discuss your issues personally.

5
Family

Kalee was quick and service oriented on the text updates option. Very cool. Frank (GM) was super helpful in answering checkout questions and working front. Great experience.

By on Jul 24, 2021

Review comment responded on Jul 27, 2021

Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

4
Friends

Unfortunately there is no ventilation in the bathroom. This makes for an uncomfortable experience after showering.

By on Jul 12, 2021

Review comment responded on Jul 20, 2021

We do have ventilation in all bathrooms. They are operated by rooftop units which draw air. They are not individually controlled units in each room. I apologize if the fan did not meet your expectations.

5
Family with small children

Traveled with family of four.. nice hotel.. would stay again

By on Jul 5, 2021

Review comment responded on Jul 12, 2021

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

3
Partner Couples

No soap available for the room -- very odd for a hotel.

By on Jun 6, 2021

Review comment responded on Jun 10, 2021

Our delivery was delayed by the manufacturer. I am very sorry for the inconvenience. We do offer shower gel in the shower/tub as part of our regular amenities.

1
Business Business

Then canceled my reservation due to the fact I live in NJ

By , from New Jersey on Oct 12, 2020

Review comment responded on Oct 15, 2020

The Holiday Inn Express in Brattleboro is following the guidelines that the State of Vermont has imposed on all lodging operators. We do our best to inform guests upon booking that there are restrictions put on travelers from certain counties. We are very sorry for any inconvenience.

1
Everyone

By on Oct 6, 2020

Review comment responded on Oct 27, 2020

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

5
Partner Couples Family

Even the locals will only recommend this hotel! Super clean! They even helped us map a new route home. Holiday Inn.... you got some employees who can run a hotel perfectly 😊

By on Sep 18, 2020

Review comment responded on Oct 9, 2020

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

3
Everyone

By on Jul 29, 2020

3
Everyone

By on Jan 28, 2020

Review comment responded on Feb 3, 2020

Dear Anonymous, Thank you for your review. I would love to know what we could do better. Please give me a call directly.

Holiday Inn Express Hotel & Suites Brattleboro, an IHG Hotel

100 Chickering Drive, Brattleboro, VT 05301
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